Maruti Insurance — Insurance policy statement undelivered

Address:

Kolkata, West Bengal, 700126

This is to inform you that on 12/12/2016 I, Mr.Parimal Kanti Mandal, my car registration number being WB-26T 2742, have renewed the insurance policy(expired on 29/12/2016) and accordingly have been verified and confirmed by the concerned authority on 14/12/2016.However as of today 5/1/2017 the policy papers has not arrived which causes me inconvenience as I can't take my car out from 29th December 2016 owing to the fact that I don't bear the policy papers with me .
Moreover in spite of repeatedly contacting numerous officials and authorized persons of Premier carworld pvt ltd., barasat and also maruti insurance company, there has been no response and feedback on your behalf.The customer care also proved to be inefficient for solving the problem and tries neglecting the situation