Maruti Insurance — NCB transfer from old car to new booked car

Address:C/O Mrs Kene DB4 Clarion Park near Gaikwad Petrol Pump Aundh Pune, Pune

I have been insuring my Alto car MH03AZ4676 thru Fortpoint Mumbai. I have given my car to Maruti True value & booked new Wagon R. I have earned 65% NCB from my old car(s)-since 1984 when I have not claimed anything. But while buying the said new car, the sales executive at Autovista Baner Pune Maharashtra is at loss to understand on the modalities for giving me the benefit of 65% NCB. The certificate of insurance given by Iffco Tokio is already given to my present dealer Autovista Baner Pune Maharashtra
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When contacted Iffco Tokio I was told that NCB certificate would be issued by Maruti Insurance Broking Pvt ltd as it's dealer policy. When I am buying my new car Maruti Suzuki's Autovista Baner Pune Maharashtra with the same company (Iffco Tokio), NCB should be seamlessly given while working out premium for new car.

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