Maruti Insurance — regarding the insurance renewal

Address:Jammu, Jammu and Kashmir, 180010

Hello,

My Alto's policy was expiring on 19th jan and i received the call from dealer(peaks auto) and he uploaded the details online to renew the policy.

Around 7:00 pm i received the call from maruti customer care and after confirming all the details they said my policy has been renewed and i will be getting the hard copy from my dealer itself.

This is the same procedure how the policy is renewed from maruti and we have been renewing since the last 9 years.

Maruti can confirm the details from the call log conversation [protected].

Why was i told that my policy is renewed and i got the call twice?

This is really a soft way of harassing the customers.

Had they told me at that time i would have renewed my policy from other sites.

This is really a frustrating experience.
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Maruti Insurance customer support has been notified about the posted complaint.
Jan 21, 2019
Updated by Js bali
Maruti is loosing its reliability
Complaint comments 

Comments

Please provide me a copy of my car insurance. policy no.[protected]. car no. KA 04 MN 6157. I canot get the hard copy from your side. so please urgentely sent me a copy. Insurance company name is NEW INDIA ASSURANCE CO.LTD.
Thanking you.(Abraham k cherian)

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