Maruti Insurance — reminder!! complaints against maruti broking pvt., ltd. (tr sawhney gokalpur) / the new india assurance co. ltd.

My car swit vdi (Dl 5 ck 7570) is covered by the new india assurance co. Ltd. And maruti insurance brooking pvt. Ltd. Is the dealer of policy. At the time of providing policy / renewal, maruti promises the customers to repair /change the damaged parts without any delay and money, and they will provide full work and satisfaction without distressing the customers.
In 2017, i sent my car to tr sawhney, gokalpur, delhi, for repair under insurance. Maruti repaired only 40% of the car and defended itself by saying - “ the surveyer of insurance company passed only the particular damages (40%) of total damage”.
On 21 may, 2018, i again sent my car to tr sawhney, gokalpur, to repair under insurance as it was damaged recently. The lhs and front glasss got damaged.
Again maruti defended itself saying -“ the surveyer didn’t pass the claim as these are the old damaged”.
The insurance company and the maruti both are liable to cover all the damages, old or new, as this policy covers my car from may[protected] by the same.
I want my car should be repaired completely as per the policies and promises made by both.
Maruti insureance broking pvt. Ltd. And the new india assurance co. Ltd. Always condone at the time of repair/work under insurance and distress the customers.
This is fraud /cheating to the customer as they don’t repair the damages according to the policies and the promises made to the customers. Both are involved in this scandal.

I request you to enquire and investigate the matter seriously in the need of justice.

Regard,
Chainpal singh mavi
([protected])