Maruti Suzuki India Complaints & Reviews

Have booked the white Maruti Suzuki swift VXI from Indore Rukmani motor on 31 March in exchange for a wagon R LXI. Our vehicle was taken by Rukmani motor and given one piece of template paper and also the price and bridgestone tyre was agreed during that time.
It has been 8 days now they were kind of pushing us saying they don't have color and today we have got hold of that guy he has now mentioned that the offer does not exist you would have to pay more money for the same.
Cost of New Car 745000
Exchange Cost 137500+10000
Old Vehicle MP09CC6444
Name Lalit Kumar Jain
Due to the trust of Maruti we have blind folded our vehicle to them but this is big cheating with us.
And also worst case if we cancel the deal with this dealer what's the guarantee that they havent changed our engine or any other part from the old vehicle.
We want to bring to your attention that this fraudity act has been done by Rukmani motor and has broken our trust to the biggest level. And being a retired middle class service person didn't have the political background to argue with these big people.
I thought if we could raise our concern to Maruti it would be addressed accordingly and we should have got the vehicle at the agreed price.
Another point is that my insurance got over tomorrow which was supposed to be borne by Rukmani during the time of the deal but now today they have disagreed on that.
Hope you would help us get the car we want at the price agreed.

I would like to notice you that at the time of delivery of my car I noticed that my pendrive was missing from my car and the fuel meter reading was blinking with low level . There were 4 blocks of fuel meter reading at the time when i gave for service.Only 4 km test drive was done.I lost my pendrive. I didnt expect this type of service. I am unsatisfied.

Hi
I have purchased Maruti Swift ZXi at erstwhile Andhrapradesh (now Telangana) and my registration number is AP10 AL 0844. I have tired to get it registered at TN.

In that process, it’s observed that a NoC is issued at Telangana and I need to get either cancelled or get the re-registration done at Tamilnadu, Chennai..

I understand that in order to operate at RTO, Chennai (South-West) – there is a...

Hi All,

I have recently purchased Maruti Ertiga VXI CNG Model for which I got delivery of the car on 21st March 2022. For which there has been factory defect in the car as I am getting the sound crackling sound on right side of the tyre even on the smooth plain road, which keeps on increasing as soon as it runs more mileage.

For which I took to service center and they advised to change few of the parts which...

Please provide me NOC and FORM 30 for the Loan Account Number CEK[protected] .

My self saroj rohit rajkumar.I have worked in company as Tw1 in 2018 to 2019 and Tw2 in 2020 to 2021.After completion of TW exam was on 12/03/2022 .I pass the exam an interview was on 25/03/2022.
In interview maximum questions aske where on personal life rather then technical.The personal questions ask by the interviewer where satisfactory answer by me but there response were harsh an opposing my view.

We are having Maruti Suzuki Head office at vasant kunj and daily we procure 120 LTR donned milk from your vendor but from last 10 days coffee of this milk is not good and employees are complaining for the same. Please let's us know the reason and correction action because we don't want to change the milk earlier we used to take AMUL Milk if quality don't improve than we have no option but to shift to AMUL Milk

RAJIV ADYA
ADMN. INCHARGE
[protected]

Very good morning sir

This is Dr A KANNAN from Chennai, I have purchased a new model Swift car on Feb 2019 in Rajalakshmi cars in my wife's name Dr jayalakshmi

Last 6 months I have been noticing rust on all the doors and handles.kindly request you to sort out the issue for me sir..

I have a extended warranty till 2024 or 1lks km

Now presently my car is in Rajalakshmi cars work shop...

I got a accident 6 days back I want to claim a insurance

Recently I have brought igination coil for my swift VXI 2016 from geniune spare parts .
Since in showroom in that particular day They said will take time to look into this job.
So i went outside some car shop for the cylinder 2 error Machanic ask me buy the parts .
I went to geniune spare parts auto nager vijaywada shop.
Even i have the bill too.
But after 2 weeks its the same igination coil has been damaged im getting the same cylinder 2 error.
When i went to maruti showroom we can't so anything since u replace from outside.
Its about 1000 rupees not one rupees. I have send a mail to maruti for some other issues i dint get reply from that.
So I'm making this complaint about bad quality products from Maruti.

Hi Team Maruti Suzuki,

This is one of the worst experience of mine buying a Maruti suzuki car because on the second periodic service your authorized service center got my car accident with 4 other cars & damaged it from several parts.
Now after 8-10 days, these guys have not repaired the car in which i am supposed to pay for it from my insurance company. When i have paid to my insurance company then how can your people damage the car and you guys force me to pay from my insurance company. If the car is damaged by your authorized service center then how am I responsible for paying the damages.
I am pissed off with the service what maruti suzuki is offering. No body gave me resolutions then later i requested them to atleast give a complimentary service of some discount on service but unfortunately magic auto denied the same. I think it was totally my mistake that i visited maruti suzuki authorized workshop for getting my service done. I have paid enough of amount on the car and paying constantly for the services and spares to maruti suzuki. Do i look fool to you people
I am attaching photographs of the damaged done by your workshop. Please intervene in between and my last option after this will be uploading a video on YouTube to get the justice from all these nuisance that your service center has created for me. Because as per you service center getting vehicle hit or accident is common thing to them and they show us the terms and conditions document.
Please look into it earliest possible.

This was the email which i was sending yesterday but unfortunately your email id related to [protected]@maruti.co.in is not working. All the maruti suzuki employees emails are not working. Now today's update was that the workshop repaired the parts in third class quality and put on the damaged and dented parts painted. however the paint quality is extremely poor in quality. How shall i keep such a damaged car. My last option is to visit consumer court in such case because this is not a professionalism that you guys are misleading the customer.

Regards
Suraj Singh
[protected]
[protected]

Dear sir/Madam,
Today @ 1:30 pm my new car front side glass (windshield) was shattered due to heavy scorching sun.

Bike is not getting started either by self or by kick.

Car purchase to last one year. Purchase date to Today not installed in navigation map. already completed to a lotof times. But no Response in maruti suzuki company. Today Remand to complete please action.

Sir, With due respect I would like to bring into your notice that I purchased a Ciaz (Alpha) Hybrid From Nexa Ghaziabad in 2020. Now after a year through a news report I got to know that there was faulty motor generator unit in my lot of cars, and all of the motor generator units were replaced by the company, now when the company changed my motor generator unit, my hybrid battery wasn’t getting charged, I Asked the company to change the hybrid battery as it didn’t charge due to their faulty generator, in-turn they said you have installed a stereo that is why you warranty is void and you have to purchase the battery now It is upto your better understanding that whether a battery gets discharged due to a faulty motor generator unit or A stereo, plus the battery is for 60000 inr. Now Is this not the responsibility of maruti suzuki co. this is pure fraudulent activities from a company, I Have tried contacting them on twitter but no response.

I booked my vehicle on 22nd June 2021 with kiran motor ghatkopar west for ertiga cng. So far I have not got the delivery of my vehicle

Sir,
No action has been taken in my complaint number- [protected]. I was given time till 23 march 2022. I was assured that you will get the decision on 23 march 2022 . Till now no action has been taken in this matter.
So Sir I request you to slove my problem as soon as possible.
Thanking you

After 76, 000 kms there was a major issue of Gear Shift from 3rd Gear to 2nd Gear, with the motion not taking place.
The Failed Synchronising ring, show the FAULTY Material used at the time of delivery of the car and is purely a quality issue with the CAR at the time of sale.
This sort of inferior material and design is not acceptable and needs to be addressed by the Quality department of Maruti - SUZUKI

Sir/madam,
I Saras Manoj Dubey reseing at Room No. 201, Building no. H1, Arihant city complex, Kalyan bhiwandi road, Bhiwandi, Dist thane, State Maharashtra, country India, have purchased a suzuki access 125 scooter, (with chassis No. and Engine No. mentioned above) from Badal Motors Add: Yasin Mension, Gr. Floor, Nr Sagar plaza hotel, Naiggaon road, Bhiwandi, Dist thane, State Maharashtra, country India, Mob: [protected] / [protected], E-mail: [protected]@gmail.com, as on 05/09/2021, which was shown to be sold on 12/12/2021 in owner’s manual book which was received in the month of February 2022, by me.
My complaints are:
1. Right from the possession of the bike i.e. 05/09/2021 kilometer indicator of bike is showing 3 kilometer only, and there is no increment in kilometer till date.
2. Within a month from the possession of the bike i.e. in the month of October 2021 I noticed that one yellow signal was flickering every now and it was brought in the notice of dealer, he said that it will be removed (put right) at the time of service and service will be commencing after receiving owner’s manual.
3. According to me kilometer indicator shall be in function right from the day of purchase of bike.
4. This flickering light (please see pic 1 and pic 2), occurs when the scooter is of old model and is not in use for a long time.
5. There is something F I indication (flickering) in the indication panel (pic 1, 4 and 6) which is also a defect in bike. I have used this bike for not more than 100km.
6. Pic no. 7 is the photograph of receipt and pic 8 is photograph of owner’s manual book.
7. Under the circumstances it is requested that:
A. Please provide me the details that when this bike was manufactured and when it was delivered to the dealer.
B. What is the reason of this flickering lights as mentioned above?
C. What is the maximum retail price of above said bike?
D. Why did the kilometer meter is not functioning?
E. Why this F I is flickering and the reason behind it?
F. All the above problems are negligible or not and are they dangerous and threat for the rider or not.
G. Because of these defects I am not able to use my bike on regular basis as such please exchange this bike.
Please exchange the bike and do the needful for the improper service and negligence from the part of dealer.

Sir, I couldn't get the delivery of the car on time.

I was told by their staff that you get the LS order as soon as possible and take the car, your car is parked in the agency.

After going to the showroom, I was told that the car is not available here yet.

Sir, told on 9 march that your car is parked in the agency

After going to the showroom, I was told that the car is not available here yet.

my car was booked on 24 january 2022.
I still have not received it.
Agency name is nainital motors haldwani, rampur road uttarakhand.
Sir, I request you to kindly solve my problem as soon as possible.

Pls help me sir

Thanking you