Maruti Suzuki India Complaints & Reviews

Re: Complaint regarding Maruti Swift VDi bearing Registration Number - UP 32 CS 7488

This is the Fourth Reminder to the complaint made against Maruti’s Dealership ONE UP MOTORS INDIA PVT LTD, who recently opened a Service Outlet located Plot no 1/5, Patrakarpuram Road, Vineet Khand, Gomti Nagar, Lucknow-10.

I’m compelled to write about the Ridiculous Service provided at the Dealer’s end and the Fake process of Maruti towards attending consumer complaints. Series of complaints being made against ONE UP MOTORS INDIA PVT LTD since March, 2015 and I’ve been provided with No proper/upright resolution vis-a-vis the problems/malfunctions in the Vehicle. For instance, the Power Steering is Hard as yet and for this particular issue, I got the Electronic Power Steering Assembly and Controller replaced at the Mahanagar Service Outlet of the dealer mentioned above, as it was getting troublesome to manoeuvre in traffic.

In addition to that, the Paid Service which was done on 29th May, 2015 at the Gomti Nagar Service Outlet, has also lost its pace and showing true colors now. The EGR and Intercooler Cleaning was not done properly and I’d got the same done at a different Maruti dealer in the city. Also, I got the Air Conditioner Serviced but it was unable to perform its job well. Upon inspection at another dealer, It was concluded that nothing has been done with the Air Conditioner as well.

Both the Front Suspension Arms were changed just for the sake of a tickling noise coming while starting and turning the engine off. But obvious it was that the noise won't disappear and to be very true, it did not. Yes, that particular noise is still there and is an irritant.

Now that the Power Steering is hard as a non-power steering vehicle, even after wasting a sum of 40, 000/-INR, I need you people to put the OLD Power Steering Assembly into the vehicle and REFUND all my dues with kind.

Analyzing the above mentioned facts, It is clear that all the Jobs are performed only on the JOB SHEET/INVOICE to withdraw the hard earned money of the customer and nothing is being done in the Vehicle. The entire Management of the Dealer and the Company is involved, well-versed and sound of the same. Is this what India's Largest Car manufacturer Maruti calls "WAY OF LIFE"? Loser you're, loser

Complaint made against Maruti’s Dealership ONE UP MOTORS INDIA PVT LTD, who recently opened a Service Outlet located Plot no 1/5, Patrakarpuram Road, Vineet Khand, Gomti Nagar, Lucknow-10.

I’m compelled to write about the Ridiculous Service provided at the Dealer’s end and the Fake process of Maruti towards attending consumer complaints. Series of complaints being made against ONE UP MOTORS INDIA PVT LTD since March, 2015 and I’ve been provided with No proper/upright resolution vis-a-vis the problems/malfunctions in the Vehicle. For instance, the Power Steering is Hard as yet and for this particular issue, I got the Electronic Power Steering Assembly and Controller replaced at the Mahanagar Service Outlet of the dealer mentioned above, as it was getting troublesome to manoeuvre in traffic.

In addition to that, the Paid Service which was done on 29th May, 2015 at the Gomti Nagar Service Outlet, has also lost its pace and showing true colors now. The EGR and Intercooler Cleaning was not done properly and I’d got the same done at a different Maruti dealer in the city. Also, I got the Air Conditioner Serviced but it was unable to perform its job well. Upon inspection at another dealer, It was concluded that nothing has been done with the Air Conditioner as well.

Both the Front Suspension Arms were changed just for the sake of a tickling noise coming while starting and turning the engine off. But obvious it was that the noise won't disappear and to be very true, it did not. Yes, that particular noise is still there and is an irritant.

Now that the Power Steering is hard as a non-power steering vehicle, even after wasting a sum of 40, 000/-INR, I need you people to put the OLD Power Steering Assembly into the vehicle and REFUND all my dues with kind.


Analyzing the above mentioned facts, It is clear that all the Jobs are performed only on the JOB SHEET/INVOICE to withdraw the hard earned money of the customer and nothing is being done in the Vehicle. The entire Management of the Dealer and the Company is involved, well-versed and sound of the same. Is this what India's Largest Car manufacturer Maruti calls "WAY OF LIFE"? Loser you're, loser. I'm not gonna spare you people unless this issue gets sorted, be it whatever. Mind you me, Maruti!

My Maruthi Alto Car No. KL01-AU613/ 2008 model . 2 MRF Tyres number [protected] & [protected] stolen ( by replacing very old tyres) while servicing & patch works done in INDUS MOTORS SERVICE STATION, METTUKKADA, THIRUVANANTHAPURAM. I used this vehicle very rarely and hence (the Kilometre stood at around 15000 only at the time of incident) it was noticed few days after. immediately I called the Workshop Manager again and again but she didn"t respond positively. On my enquiry it has come to my notice that several similar incidents happened regularly in the same INDUS SERVICE STATION, situated at Mettukkada, Thiruvananthapuram. The vehicle was in the custody of the above garrage for few days. At that time the front tyre (right) & new steppiny tyre replaced by very old & the same numbers (of new tyres stolen) fabricated as [protected] & [protected]. The first one is the steppiny tyre never used since 2008 but no grip showing the same number fabricated in the retreading center. The matter has complained to Mr. Naveen mobile no.[protected] by sms on today. Date of incident was 22.12.2014. Due to this reason we stopped the service from INDUS MOTORS.

I have booked celerio zxi silky silwer color on 8-1-2016 at aburoad from navneet motors.that time dealer Mr trilokji told me that car deliver on[protected] but car not deliverd .now dealer said that car will be deliver on[protected] .what is this ?? my bank D.D. is ready for navneet motors .plz do something

I need duplicate invoice copy of my car Maruti Suzuki A star,
Car No : ka32 M7457
Chassis No: MA3EPDE1S00108997
Engine No : K10BN1006129
Reg Date : 09/03/2009

Email ID :[protected]@rediffmail.com
Mobile No : [protected]...

Dear sir
This is Aravind upadhyay from varanasi. I was selected Maruti Baleno from nexa Gomti nager Lucknow. I booked baleno delta 1.2 patrol and deposit 2.18 lacs for the car. When I was booked than car was available in one month but now they are saying that you can go Honda Jazz for purchase how they can say it because they are dealer of exclusive Maruti. The concern person is telling me that car is waiting 6 months but you can take Honda in a month. Contact person name Abdul Rahaman.
Now I am requesting you to if they can't give car than refund money and I will purchase Hundai elite now.

Aravind Lochan

I was driving from Rajkot to Jamnagar in my SX4 where at a stretch of 50km my gears were blocked and i experienced a car breakdown due to breakage of Clutch Wire. I dont know how and why but i had just got my car back from the company garage just a day before my trip.

how do u compensate for a life threatening incident.

Dear Sir, I purchased CIAZ Hybrid car on 15/10/2015 from AUTO PACE industrial Area Phase 1 Chandigarh .After some time its Hybrid function is not working properly, sometimes it works & many a days it won't work.I informed about this feature to AUTO PACE service center people in Chandigarh & also had been there Three -Four times but the defect still remains.Now they said people from Delhi will come & do the needful.The problem persists from December 2015 but till date it has not been resolved so far.I want it to be rectified immediately.

ARUN GUPTA
#1233, Sector 48 B Universal Enclave
Chandigarh-160047
[protected]@yahoo.co.in

Recently I purchased maruthi swift from Abt GUINDY which is full of problems. My q is that showroom people are also unable to understand the problems. Unefficiency might be one of the reason for that.

My krishan lal sharma, i hv already submitted a complaint but nothing has been done to sort out my problem.
My complaint no.[protected]

I mr parvez ali residing at 1/3/h braun field row..purchase a maruti wagon r vxi on 23rd dec 2015..from premier car world kamarhati dealer...but till date no registration done no number ...no tax token yet recived i m unable to drive the car without number plate...so wat to do now plzz suggest me...plz help me now i can sell the car also...i m very much shocked so big company like maruti is doing this type of fault...

Dear sir,

My name is Milankumar m shah...

I bought your car Wagon R lxi in may 2015 Engine no 7522391

Chasis no 882121

I use only 6 month & 17000 kms, my cluch is broken within this short tum period.

I am not happy of quality of your product.


Regards,

Milan shah

[protected]Â

Dear Team,
I had booked Maruti Suzuki Baleno Zeta 1.3 Urban Blue on 12/11/2015.
I was committed the tentative delivery date of 6-8 weeks.
Its been more than 11 weeks today still there is no update on the delivery status.

Rather NEXA (Sales Dealer) sent us the grievance / apology mail saying that the delivery will be made in 14 to 16 weeks due to unprecedented demand and constraint in production.

This was not expected from Maruti Suzuki.

I have attached the Booking Receipt of my vehicle.

I had been continuously following up with Mr Pritesh ([protected]) from NEXA Maruti (Lower Parel)

Kindly intervene and resolve the same.

Thank you

On 17 Jan 2016 their was a pick up drop for my ALTO 800 car having No MH-31 EA 6312, where pick up & drop has been done properly by driver. But the service engineer name Mr. Chandrashekhar ( @ SEVA Nagpur- Wadi ) has rudely behaved with me, when I was telling about my issue of Car which need to be taken care while doing service.

You are requested to kindly guide him, If this is reportation of MARUTI, then definitely I will switch On to another BRAND vehicle. I am associated with MARUTI SEVA almost 10 years with a different segment Car I am using . This car was of My Father's Name Mr Hiraman Nare..

Need to be attended this complaint. Vinod H NAre. [protected].

Dear sir,
i have booked a maruti ertiga zxi model(beige colour) in the month of december with the autovista dealer in bandra.its been 11/2 month but my dealer still has no clue when will the car roll out of its factory.He says that they are not receiving any cars to give..my question is why is the car being sold if there is no production of the same and how long do i have to keep waiting for it.I am expecting a prompt re
ply atleast from maruti on my query.
thanks.
Dr Farah Manasawala.

Low performance
hi team,
i have buy a gixxer 6 months ago, til 1st service i didn't get any problem but after 1st service i have problem of performance, my bike engine giving hard noice which newer came before and performace and RPM is decreases, so i need a perfect solution for my bike i need a perfect SVC who cure my engine problem.

my contact no is [protected]. pls help me.

I have serviced my Maruti swift in cars India Kottivakkam -authorised Maruthi service centre. Replaced the glass and complained about brake light . After that wire got short circuited and they done some work around ., after that, I am still facing that issue . They telling some reasons like cos of wiring I have done for speaker and fog light causing the issue .. Not car inside cabin light, audio and all fused out and when I try to replace new fuse, it keeps on short circuiting ..

Please do the needful .
Vehicle number - TN 22 BR 2361

-Ezhil S

I have given my car (AP 11 AR 5569) swift desire which has met with an accident to jaya lakshmi motors @ongole but they transfered the car to jaya lakshmi motors @ guntur and they have not done the things right . engine oil is leaking from engine near the fuel injectors and they didn't fix the wiper motor that was charged for that and the wind sheild was not fixed properly at bottom center button was broken, removed fuel and front two wheel caps also not given .They charged me with extra amount for so many things which I have enquired at other authorized dealer they have not gave the detailed estimation report of insurance copy they given the so and so amount was approved for u r insurance and I have contacted them so many times to give those details of the insurance claim and they did not give any response

Dear all
My ciaz car both fog light's glasses are starting Crack and I complaint to Eakanksh wheel Ambala cantt, Haryana ( 04, Dec., 2015) the quality of fog lights are very low as compare to company fit genuine fog lights and that's the reason it's crack only in 4 to 6 months, Eakanksh guys told me kindly give us 5 to 7 days we will replace same as company fit fog lamps we also want to know why so high quality deference between Accessories and company fit fog lamps. After ten days I called to Eakanksh guy he told me we are discuss, after twenty days same reply, after Thirty days same reply. At last the Eakanksh guy call me (14, Jan, 2016) that your fog lights has come in our show room so you can come any time and replace your fog lights. Next day I reach Eakanksh wheel show room but i found that the same low quality fog lights vendor send them and and the company replaced same fog lights in my ciaz car. I am really very disappointed from Maruti company and i don't know why you are cheating with your customers. I am very much sure that the fog light's glasses will be start cracking very soon because of its cheap quality and the Maruti will be responsible for it whenever Maruti doesn't replace it with genuine fog lights.
Thanks
Regards : Shyam Kumar-
Maruti ciaz : HR 01 AL 7161
Purchase date : 10th, June, 2015

I have booked my car on 13th December and till now I have not got my vehicle. I had booked from Suraksha cars, Electronic city, Bangalore. Can you review this and provide final date for delivery.