Maruti Suzuki India Complaints & Reviews

Dear sir,

My name is Milankumar m shah...

I bought your car Wagon R lxi in may 2015 Engine no 7522391

Chasis no 882121

I use only 6 month & 17000 kms, my cluch is broken within this short tum period.

I am not happy of quality of your product.


Regards,

Milan shah

[protected]

Dear Team,
I had booked Maruti Suzuki Baleno Zeta 1.3 Urban Blue on 12/11/2015.
I was committed the tentative delivery date of 6-8 weeks.
Its been more than 11 weeks today still there is no update on the delivery status.

Rather NEXA (Sales Dealer) sent us the grievance / apology mail saying that the delivery will be made in 14 to 16 weeks due to unprecedented demand and constraint in production.

This was not expected from Maruti Suzuki.

I have attached the Booking Receipt of my vehicle.

I had been continuously following up with Mr Pritesh ([protected]) from NEXA Maruti (Lower Parel)

Kindly intervene and resolve the same.

Thank you

On 17 Jan 2016 their was a pick up drop for my ALTO 800 car having No MH-31 EA 6312, where pick up & drop has been done properly by driver. But the service engineer name Mr. Chandrashekhar ( @ SEVA Nagpur- Wadi ) has rudely behaved with me, when I was telling about my issue of Car which need to be taken care while doing service.

You are requested to kindly guide him, If this is reportation of MARUTI, then definitely I will switch On to another BRAND vehicle. I am associated with MARUTI SEVA almost 10 years with a different segment Car I am using . This car was of My Father's Name Mr Hiraman Nare..

Need to be attended this complaint. Vinod H NAre. [protected].

Dear sir,
i have booked a maruti ertiga zxi model(beige colour) in the month of december with the autovista dealer in bandra.its been 11/2 month but my dealer still has no clue when will the car roll out of its factory.He says that they are not receiving any cars to give..my question is why is the car being sold if there is no production of the same and how long do i have to keep waiting for it.I am expecting a prompt re
ply atleast from maruti on my query.
thanks.
Dr Farah Manasawala.

Low performance
hi team,
i have buy a gixxer 6 months ago, til 1st service i didn't get any problem but after 1st service i have problem of performance, my bike engine giving hard noice which newer came before and performace and RPM is decreases, so i need a perfect solution for my bike i need a perfect SVC who cure my engine problem.

my contact no is [protected]. pls help me.

I have serviced my Maruti swift in cars India Kottivakkam -authorised Maruthi service centre. Replaced the glass and complained about brake light . After that wire got short circuited and they done some work around ., after that, I am still facing that issue . They telling some reasons like cos of wiring I have done for speaker and fog light causing the issue .. Not car inside cabin light, audio and all fused out and when I try to replace new fuse, it keeps on short circuiting ..

Please do the needful .
Vehicle number - TN 22 BR 2361

-Ezhil S

I have given my car (AP 11 AR 5569) swift desire which has met with an accident to jaya lakshmi motors @ongole but they transfered the car to jaya lakshmi motors @ guntur and they have not done the things right . engine oil is leaking from engine near the fuel injectors and they didn't fix the wiper motor that was charged for that and the wind sheild was not fixed properly at bottom center button was broken, removed fuel and front two wheel caps also not given .They charged me with extra amount for so many things which I have enquired at other authorized dealer they have not gave the detailed estimation report of insurance copy they given the so and so amount was approved for u r insurance and I have contacted them so many times to give those details of the insurance claim and they did not give any response

Dear all
My ciaz car both fog light's glasses are starting Crack and I complaint to Eakanksh wheel Ambala cantt, Haryana ( 04, Dec., 2015) the quality of fog lights are very low as compare to company fit genuine fog lights and that's the reason it's crack only in 4 to 6 months, Eakanksh guys told me kindly give us 5 to 7 days we will replace same as company fit fog lamps we also want to know why so high quality deference between Accessories and company fit fog lamps. After ten days I called to Eakanksh guy he told me we are discuss, after twenty days same reply, after Thirty days same reply. At last the Eakanksh guy call me (14, Jan, 2016) that your fog lights has come in our show room so you can come any time and replace your fog lights. Next day I reach Eakanksh wheel show room but i found that the same low quality fog lights vendor send them and and the company replaced same fog lights in my ciaz car. I am really very disappointed from Maruti company and i don't know why you are cheating with your customers. I am very much sure that the fog light's glasses will be start cracking very soon because of its cheap quality and the Maruti will be responsible for it whenever Maruti doesn't replace it with genuine fog lights.
Thanks
Regards : Shyam Kumar-
Maruti ciaz : HR 01 AL 7161
Purchase date : 10th, June, 2015

I have booked my car on 13th December and till now I have not got my vehicle. I had booked from Suraksha cars, Electronic city, Bangalore. Can you review this and provide final date for delivery.

Car Model: Maruti Alto K10 (VXI)
REGN. NO: DL3CCK3103

This is newly purchased car, current running meter is around 1300 KM only as of now and I am facing issue in this car since 1st Inspection.

Issue: (1.) Engine overheating after 15-20 min drive (2.) Engine oil presser is showing low

Regarding this I have also called multiple time to [protected] and also sent an email with all details to [protected]@maruti.co.in. COMPLAIN NO: [protected]

But still no one is responding correctly and no one considering my issue. I asked give me the next level escalation details, however not provided by the customer care.

I have already informed 2-3 times and conducted Maruti Care (ROHAN MOTORS Chatterpur, New Delhi) from where it has purchased because they did the first inspection also. However, they haven’t done the proper resolution and car handed over to me without issue resolve.

This is let you know that, further I am so much troubled from this car since last month. On this last Monday due to this issue car overheated and I & my family member had to faced problem of car break down in the middle of highway, which caused me and my family trouble mentally & physically as I had to privately tow my car to the nearest service station, where the exact problem was detected and was informed to me that this problem is occurring from past few days which was left undetected when I initially visited “Rohan Moters”

Can anyone respond here, where I need to escalate the issue??

Thanks in advance!!

Dear Nexa Team,

I had booked a Baleno Delta Diesel on the 31st of October 2015. After many failed promises and false commitments, the cal was finally delivered to me on the 14th of January 2016. In the meanwhile, I had raised numerous complaints to Nexa (NX[protected] and all of them were clubbed in the same complaint number. But till date, Maruti Nexa has not done anything to resolve any of the complaints. On the 14th of...

The sales person gave me a demo on Zxi O Manual and mentioned that the car will come in Fog Lamps and Alloy Wheels with 2 remote keys. Actual car is without Fog Lamps and Alloy Wheels with 2 remote keys. Actual Maruti brochure mentions show that Auto Zxi Opt comes with Fog Lamps and Alloy Wheels with 2 remote keys. I have raised it with them and as per the maruti brochure the car should have all this. However Maruti denies giving this saying its a printing mistake.

I my Compliant No Sultan.[protected], 05/06/2015 matter of which I have yet to no. DL1ye5178, Ritz car excise duty refund is not fair of me to speak today, tomorrow nowadays do not have a six-month to request you to please take me in refunds to help Thanks Sultan [protected]

Sir, I have purchased maruti Suzuki Eartiga ZDI from Stan Auto, Jalandhar- Punjab dated on 26 may 2014. After two month ago my car met with an accident on 29 july 2014. The accidental car was sent to Stan auto pvt ltd. Jalandhar for repairing. After 10 days later Stan auto send me a letter for demanding me reason for late tax paid for registration number and other essential claiming documents etc. but on the time of car purchasing I have paid full amount including of insurance premium, registration fee and car cost to Stan auto by demanded draft which I wrote in reply letter then the repairing work was started. As per the govt. policy the dealer has to generate registration certificate of ever new sold car. Then the car was fully repaired. The insurance company has passed amount of 75% of cost of claim for non giving of registration certificate of car to insurance company (i.e Bajaj Allianz general insurance co ltd.) and rest 25% leave with Stan auto and Stan auto demanding me to pay rest 25 % amount. On buying dep-cap insurance policy and paying full registration certificate fee to Stan auto, Stan auto would liable to be pay all rest amount. On going 1 year and 7 month I have paid all installments to bank. It give huge financial effect to me and I am facing many mentally tension about car and also my work was hampered due to non convenience. Kindly give my car return back as earlier as possible. I shall ever gratefull for this. Car detail Maruti Suzuki Eartiga ZDI RC- PB08 CT 5694 Yours Sincerely Mr. Vinod Kumar S/o Late Sh Gopal Krishan R/o Near Air Force station, Village Chomon Adampur Distt- Jalandhar-144103 Mob- [protected] [protected]

Dear Sir / Madam, I purchased a above mentioned vehicle from AAA Showroom situated at Malviya Nagar, Delhi in Nov'14 but still i have not received RC. I am suffering alot due to not having the RC

Brought omni e 8 seater on 31st december 2015 (bill date 1st jan 2016) at price of 2, 65, 000, paid downpayment of rupees 35 thousand, & next day loan got sanction of rupees 2, 48, 000. they promised to give the extra money they got in four days, now 15 days are gone & they are still not in mood to refund, giving excuses unrespectfully. please help..

Dear Sir, It is stated that I am a loyal customer of Maruti Suzuki. Previously I had Maruti 800 Dx purchased in 1996. Replacing that, I bought a Swift Dzire Zxi car (Chasis No. 429314; Engine No. 1328554) from Madhusudan Motors Pvt. Ltd., B-5, Lawyers Colony, By-Pass Road, Agra – 282005 on 14th January, 2014. Afterwards, I had been regularly getting my car serviced by the same dealer with full satisfaction. As a routine, the car was again serviced by above authorised dealer recently on 20.12.2015 wherein, apart from other services, they also changed the engine oil, as evident from the enclosed copy of Job Card Retail Invoice dated 20.12.2015. However, after about one month on 10.1.2016 when I visited Delhi for an entrance test of my daughter, I noticed the indicator of engine oil coming on and off on the main dashboard. I tried to find out the nearest Marutu Suzuki Service Centre in Rohini Sector–5 Area of Delhi, but being it a Sunday, the service centre were closed. Then I contacted on the mobile of service advisor Mr. Saran Kumar provided on the above mentioned Job Card Retail Invoice, who in turn expressed helplessness being far away from Agra, and asked to get the vehicle checked by some local car workshop for emergency work and get the engine oil and oil filter replaced. Being in distant unknown area of Delhi, I and my family had to go through a serious trouble and after much struggle I found one local workshop, who then arranged to replace the engine oil and oil filter and charged Rs. 1700/-, saying that the oil had been leaked due to faulty fitting of Oil Filter by the serviceman and reached at the critically low level, and any further delay or movement of the car could have caused a serious major damage to the engine. The faulty fitting of the Oil Filter was evident by the damaged and contorted rubber seal/gasket of the Filter, which was caused by careless and insincere fitting by serviceman of the car. This resulted into the slow unnoticeable trickling of the engine oil, which eventually caused complete emptying of the engine and reached the stage of causing serious damage to the engine. The photographs of the damaged Oil Filter seal are enclosed for your perusal. Further, the local mechanic informed that the Oil Filter that has been used by the authorised dealer was large one which was more prone to be struck by any hard object that came underneath car, whereas, ideally, small oil filter must be used in Dzire car which he suggested and replaced with, removing the old damaged one. The photograph of the label of new Oil Filter is enclosed). It is very clear by the above details that there was a serious and glaring deficiency of services on the part of the above Authorised Maruti Suzuki Dealer and Service Centre, Agra. The serviceman or mechanic fitted the parts very carelessly so much so that it rather damaged the part while fitting (in this case damaged/contorted rubber seal/gasket of oil filer assy). Now, looking at this, I am not sure and quite sceptic whether they have actually done wheel balancing and alignments and other services/ part replacements honestly as claimed in the above Job Card Retail Invoice? As a customer, it has actually breached my trust on the authorised service dealer of Maruti Suzuki. Therefore, it is requested to kindly take prompt appropriate action in the matter, and not only refund my above incurred charges of Rs. 1700/- but also compensate me appropriately seeing the trouble and agony I and my family had undergone in distantly unknown place of Delhi on account of the careless and deficient service of my car. The situation could have been quite tormenting and far worse for me and my family had the engine ceased on the remote highways in night time while travelling back to Agra! With best of regards, (RVS Pawaiya)

we purchase ciaz vdi (o) on 2/01/2016 from frist days we faces the problem in starting the engine, we cant start the engine in first attemt and it was really very very embracing in front of others people we cant start the engine at one self . we buy maruti car on trust but we very bad reponse on new car

False commitment by dealer of nexa akshardham for delivery of baleno car I have booked my car on nd dec 2015 at nexa showroom akshardham delhi with my BOOKING RECEIPT NO IS:REC15002016 at that time they gave me the delievery date of 6 jan 2016 but now they making the false promises/ date every time. After facing the frustrating experience with the executive of nexa akshardham Mr Mohit Singh he gave me the phone no of his senior Mr Paliwal he also doing the same job by manipulating the words that maruti nexa has given the extended date of delivery i.e. 3 month but he dont know even the expected month of delivery of my car .Now at this stage after wasting 40 days of time it is quite confusing for me to wait with this fraud committed guys of NEXA AKSHARDHAM

To The Maruti Company Sub: Complain against bad service Dear Sir/Medam Please confirm that I have Maruti SX4 which no is JH01AN5046 . I had given my car to GS Motors Pvt Ltd Saharsa for servicing on 15/12/2015 . I had also given order for front door glass, channel, Diesel Filter, Bumfer etc. Which are not arranged by the GS Motors Pvt ltd till Today . When I went to workshop on 13/01/2015 for those Parts. No anybody take positive response about this order and positive repl. So I am not satisfied with this workshop Today machanic was changing diesel filter and cracked that diesel filter and diesel is being started leakage . No any person reply positive about this activity . All mention parts are not available at Purnea Branch and Sigiliguri Branch also . I have to go out side of Bihar with my car on 15th Jan 2015 . in this situation how it is possible . I have to attend most important meeting . According to such type of services how it is possible to repurchase your product and recommend to other person. Immediate short out this case other wise i will see you in the court . From Sanjay Kumar Jaiswal Madhepura Mobile no [protected]