Maruti Suzuki India Complaints & Reviews

Respected sir
I, Dr.G.Venkata Chalapathi, placed spare part speedometer order for my Maruthi Dezire car on December 9, 2021 with booking number 34106M74LA1. Almost it is already 50 days completed. They are regularly saying that it will come in one week. It is already 7 weeks completed. They usually take the amount after delivery only. So amount is nit yet paid. But we are waiting for the spare part. I am unable to run my vehicle for the last 50 days due to that complaint. Hence i request you sir please consider my request and kindly take the needful action.

Thanking you sir

I have bought a car from your company (maruti suzuki swift zdi+Diesel) and i have a regular service only in your maruti authorised service centre even though the car has not even completed 50000kms but i got a noise in the engine so I checked it the service centre in (Erode, Tamilnadu ) they told that it is because of the clutch chamber and we have to change it immediately i told to change that and the sound from the engine has not resolved and that it cost me nearly 12000/Rs and that to it caused a airlock in the chamber and it caused upto seven times dismantled the car and they told me again the sound comes from the gearbox so they again dismantled the gearbox and the parts have been ordered and it costs estimates about 50000/- .While comparing with other brand vehicles run without causing any problem upto 70 to 80 thousand kms but in this i just don’t know i have bought upto 10 lakhs to buy the vehicle and getting such kind of nonrelaiable parts or the service from your company . Even we the middle class people give our total earnings to buy a car eventhough my monthly salary is just 15, 000 / but i think so i have betrayed by you, this causes me and my family a big financial problem during this pandemic situation, please try to solve my issue

I have purchased vechile on 03 Jan 2020, They metal used in body of the car is very thin, there is a too many small dents visible on body while we see in sunlight from different different angles, and there is irritating vibration sound appears while all windows closed. On last Monday my car touched with a bike and and got a deep scratch on front bonnet and I went to showroom for repairs, they replaced the bonnet, the new bonnet which they painted is worst, I don't know whether the staff are experienced There is a small bubbles on new bonnet and they edges of bonnet were not painted properly, careless staffs. Only for bonnet and fog assembly got changed they charged 14000 for that and they charged for touch up. Insurance claimed but I'm not satisfied with the quality of work. Yesterday they planned to deliver but I told them to give finishing, i Don't know what they will do.
I am really disappointed with my new ciaz. If possible please buy back my car.
I'll go back to different companies
And quality of vehicle. Vechile Looks good, Space and every thing is good but quality is worst

This is Hema Prashant Patil. I purchased Maruti Swift Vxi in May 2020 but till now not received second key from showroom .
Showroom- the kothari wheels
Address- Narayangaon pune
Regarding no - MH12SQ2623
CHASSI NO - MBHCZC63SLA556710

Hi I have booked a service on 20.01.2022. As my vehicle one of Tyre was punchered or there was no air. Just asked them to below air and take the vehicle for my service due. For this they have taken so much time and I have called several calls and no proper response. And when I called them many times, they told that they will charge Rs. 520 for only blowing air and taking the vehicle for service due. In the 1st service also they have told they have dropped brake oil and not cleared it due to which there was a mark. Further they have forgot to fill in the coollent oil, when I cross verified the vehicle I came to know this.

Today I have purchased my car in perfect auto service rajkot. But after service I have received car with scratches on front side bumper and bones. Waiting for service center feedback.

Mein inse car buy ki sab samaan inse dalwaya car mein fir b jal gye car short circuit se but inhone mujhy new car nai dii aur ulta claim b kam mein ghate mein rha sari umar ki kamai meri ese chle gye koi sunwai nai ek saal latka k rkha alag see

Hi, Service of my access was done in last week of Nov I again gave it for servicing on 12 Jan and now workshop is saying that engine work has to be done on it as engine oil was decreased from 600ml to 400ml.

so this means that they have not changed the engine oil when they did the service in November.

To the concern i lovesh kapoor bought ertiga 1.5 cc in may 2018, suddenly after 2 years fault came infront while driving car it automatically stops at highway, now its been 15 days the car is at service centre at GULZAR MOTORS LUDHIANA., Some times they say the problem is of fuel pump, firstly the fuel pump is not available at any of the ludhiana brach they orderded it from delhi it takes 1 week to come . after recieving the new fuel pump same problem again occurs. now they are saying there is the problem of injectors . very bad experience with maruti suzuki . never expected this type of services. i am last 34 years regular customer of yours.but in new car never expected this much of failure.

Sir i was talking to a person named narendra kumar who had given an add on olx alto K10 amount ₹80000 i contacted him on call then he said that my posting is in jaipur car is jaipur so i went to meet him When said, he said that we cannot meet because of Kovid-19, I send the car to your place through transport, you should check it well but for this
But for this you will have to deposit the security deposit amount 4199 and tell the billi charges around 200, you will have to pay in which you will get 4199 return, I have agreed and transferred
4199 to his given account number, he has given me for the next morning. Said next morning I get a call from the transport driver in which he tells me that the GPS installed in your car so that you can track it has gone bad.
So to update you will have to get me mailed in the day it will cost you 15398 in which I refused to decide, then he said that you talk to Narendra Kumar ji and he will go to the office and get me updated. Have nothing to do then I said that you send me your location so that I believe, he did not send me the location, I talked to Narendra Kumar, he told me that I talk now in the office, so I said if there is some fraud system Is
So he started shouting at me that you are raising a finger on the Indian Army, I said that I am not pointing fingers at the Indian Army, I am talking about the driver of the transport who told me all this, how will you prove this to me? If everything is fine then he said that I talk now in the office then he talked to me then same he also asked me for ₹ 15398 I refused to put it then he said that your 4199 amount you will not get return
After this I did not talk and he has sent me Narendra Kumar's ID canteen card car paper on WhatsApp, please help me and if you can not help me, then stop these leave which will defame the Indian Army. are
MOB. NO.[protected], [protected], [protected]
account details
bank name Standard chartered
Account holder name
UJJAL DEB
A/C/No/[protected]
IFSC code SCBL0036014
Transport service Jaipur Rajasthan

To
The Manager,
Maruti Suzuki

SUB : Problem with steering wheel of Baleno car

Dear Sir
I would like to mention here that a few days back as I was on a go with my family in my Baleno car ... suddenly the steering wheel got stuck in the middle of the road as I was taking a turn . I had to apply sudden brakes to stop the car ... The car from the opposite direction also had to apply brakes...

Hello Sir/Madam,

Good afternoon, I have purchased a Bergman street bike on 9th december 2021, with the down payment of 35000 from Imran Bhai (Sales Person), Suzuki Showroom Chikhli, Dist- Navsari, Gujarat, India.

i am the owner of the Bike, My name is Sunilkumar Govindbhai Patel from Bilimora, i received the bike and then in 2-3 days the Disc brake and front portion making the continuous noise while riding the bike, i have ask the imranbhai he says when you do first free service problem will be solved i say ok.

Then My father and brother went to Free Service because i was on job, They have done service but not resolve the Problem and after washing bike they sent bike, then i checked at bike at night the problem was there, there is no solution done.

Then again i called the Salesperson imranbhai regarding issue, then he says come with the bike and we will solved the problem, then it was saturday its my holiday so i went to to get solved the problem, then they have done some temporary solution and noice got stopped for that day and next day again same issue bigg continuous noise started in bike.

Then again i called the Salesperson imranbhai regarding issue, then he says come with the bike and we will solved the problem, again i have sent bike with my friend 3rd time (Bilimora to Chikhli) its 12-13 KM Distance from my home, and i told sales person that if this time problem not solved then i will complain for the bike and service also. they have checked bike service and sent again then i checked the noise was there as same and also bike front portion also making noise.

Battery problem
i have purchase new burgman n battery problem
service time ask battery is ok
after one years ask battery is falied
change the batter

I Mrs. Dr. Gayathri left the vehicle Maruti (Ignis Delta Petl) KL-22-L-7961 to Indus Motors, Vempalavattom, Anayara, Trivandrum-695029. on 10.12.2021 Job Card no JC 21006977 and again on 16.12.2021. Customer ID [protected]. My Vehicle with registration number KL-22-L-7961, is under warranty for 5 years including extended warranty. I went for service with complaints where my steering is not turning properly. It gets stuck while turning which is a major dangerous issue.
The service center asked me to submit the vehicle for checking the steering tight issue and they said they need to change one part as it is showing some complaints. After changing that part the steering tightness was not rectified and again they wanted to swap the steering box with one which is used for demo cars in the showroom but again could not rectify the problem and after checking that they where not able to trace the issue and for that they kept my car in the service center for 3 days and they finally agreed to order the spare for changing the steering column under warranty and in between because of their fault another part got defected due to which the airbag was not functional for my car on asking the service advisor they said they again need to order the second part also for warranty (COIL SWITCH), but they where out of spare and asked me to wait for a week, and they made me wait for 3 weeks and I had to drive my vehicle with non functional airbags till now. The service advisor never ever calls me to update on the spare arrival and every time I had to call and ask them for the update of my warranty spare.
The issue is very serious. I am using the vehicle in this condition. If any accident happens the Service Centre will be held responsible.
Below is the contact details of the service manager no.: [protected]
.
Pl direct the Service Centre for arranging the required spare parts and repair the vehicle immediately.

I have purchased maruti dezire in the nov 2021.and for the same i have exchanged my old car. THe car was given to the dealer auto vogue panchkula.
now a week back i have received a challan of 10k rupees for the polution of my old car which i had given to the delear.

pl look in to matter on priroity and resolve the same.

u can call me at dharmender [protected]. to discuss the thing in detail.the quick resolution will be higly appreciated

Rj01ce7414
maruti echo 5 str ac
my car accident and i leave my car in body shop 18 dec but i dont receive my car till date staff manager say me lie 18 dec ragulary

My complain is ac direction problem occurred in first, my car purchase date is 22 sep 2020, my car service time to time and On every service one direction is fixed for some time but as soon as you use the direction, the problem is back whichever it is.. So you fix my one direction problem. Because I am finding this problem of car manufacturing time. Request to my lord that you fix this problem, otherwise I will have to do legal work. Thank you
my car no. is = RJ17CB3283

On 22 March 2021 Purchased a motor vehicle from maruthy DEALER INDUS MOTORS KOLLAM KERALA 2021 BREZZA KL 02 BN 8916 Unfotunately the vehicle has not been satisfactory because the bluetooth of the music system is not working at the timeof delivary. Your service person inspected my vehicle and agreed to fix the problem under warranty. However when i collected the vehicle and started using again the problem was still there.
I Look forward to setting this matter amicably. If however the matter is not satisfatorily resolved by as soon as possible. I will consider taking further action to resolve the complaint either through consumer protection or through the courts.

I have previously booked a car in Maruti suzuki showroom ( Varun motors- ECIL, Secunderabad).
The salesperson name is Satish Kumar.
Because the vehicle was taking so much time to deliver, I have decided to cancel my booking and the concerned person said that it will be processed in 10 days. I had paid a booking amount of ₹5000. I have asked for a refund on Nov 11th 2021. Today it's January 4th 2022. Still the salesperson says it will be processed in a week.

Hello, i noticed that there are transparent lines in both the headlights of my Breeza ZXI+ variant.

These lines are not from on the outside of headlight glass, but inside the glass.

I followed up this with Maruti dealer, TSM and RSM for almost 7 weeks for warranty, and at last i was updated that this is due to external factors and chemical reaction. and this was all concluded without any physical inspection by Maruti.

I could not understand how the external factors affect the headlight glass from inside, while there are no damages on the headlights.

Maruti Complaint number:[protected] / [protected]