Maruti Suzuki India Complaints & Reviews

Mein inse car buy ki sab samaan inse dalwaya car mein fir b jal gye car short circuit se but inhone mujhy new car nai dii aur ulta claim b kam mein ghate mein rha sari umar ki kamai meri ese chle gye koi sunwai nai ek saal latka k rkha alag see

Hi, Service of my access was done in last week of Nov I again gave it for servicing on 12 Jan and now workshop is saying that engine work has to be done on it as engine oil was decreased from 600ml to 400ml.

so this means that they have not changed the engine oil when they did the service in November.

To the concern i lovesh kapoor bought ertiga 1.5 cc in may 2018, suddenly after 2 years fault came infront while driving car it automatically stops at highway, now its been 15 days the car is at service centre at GULZAR MOTORS LUDHIANA., Some times they say the problem is of fuel pump, firstly the fuel pump is not available at any of the ludhiana brach they orderded it from delhi it takes 1 week to come . after recieving the new fuel pump same problem again occurs. now they are saying there is the problem of injectors . very bad experience with maruti suzuki . never expected this type of services. i am last 34 years regular customer of yours.but in new car never expected this much of failure.

Sir i was talking to a person named narendra kumar who had given an add on olx alto K10 amount ₹80000 i contacted him on call then he said that my posting is in jaipur car is jaipur so i went to meet him When said, he said that we cannot meet because of Kovid-19, I send the car to your place through transport, you should check it well but for this
But for this you will have to deposit the security deposit amount 4199 and tell the billi charges around 200, you will have to pay in which you will get 4199 return, I have agreed and transferred
4199 to his given account number, he has given me for the next morning. Said next morning I get a call from the transport driver in which he tells me that the GPS installed in your car so that you can track it has gone bad.
So to update you will have to get me mailed in the day it will cost you 15398 in which I refused to decide, then he said that you talk to Narendra Kumar ji and he will go to the office and get me updated. Have nothing to do then I said that you send me your location so that I believe, he did not send me the location, I talked to Narendra Kumar, he told me that I talk now in the office, so I said if there is some fraud system Is
So he started shouting at me that you are raising a finger on the Indian Army, I said that I am not pointing fingers at the Indian Army, I am talking about the driver of the transport who told me all this, how will you prove this to me? If everything is fine then he said that I talk now in the office then he talked to me then same he also asked me for ₹ 15398 I refused to put it then he said that your 4199 amount you will not get return
After this I did not talk and he has sent me Narendra Kumar's ID canteen card car paper on WhatsApp, please help me and if you can not help me, then stop these leave which will defame the Indian Army. are
MOB. NO.[protected], [protected], [protected]
account details
bank name Standard chartered
Account holder name
UJJAL DEB
A/C/No/[protected]
IFSC code SCBL0036014
Transport service Jaipur Rajasthan

To
The Manager,
Maruti Suzuki

SUB : Problem with steering wheel of Baleno car

Dear Sir
I would like to mention here that a few days back as I was on a go with my family in my Baleno car ... suddenly the steering wheel got stuck in the middle of the road as I was taking a turn . I had to apply sudden brakes to stop the car ... The car from the opposite direction also had to apply brakes...

Hello Sir/Madam,

Good afternoon, I have purchased a Bergman street bike on 9th december 2021, with the down payment of 35000 from Imran Bhai (Sales Person), Suzuki Showroom Chikhli, Dist- Navsari, Gujarat, India.

i am the owner of the Bike, My name is Sunilkumar Govindbhai Patel from Bilimora, i received the bike and then in 2-3 days the Disc brake and front portion making the continuous noise while riding the bike, i have ask the imranbhai he says when you do first free service problem will be solved i say ok.

Then My father and brother went to Free Service because i was on job, They have done service but not resolve the Problem and after washing bike they sent bike, then i checked at bike at night the problem was there, there is no solution done.

Then again i called the Salesperson imranbhai regarding issue, then he says come with the bike and we will solved the problem, then it was saturday its my holiday so i went to to get solved the problem, then they have done some temporary solution and noice got stopped for that day and next day again same issue bigg continuous noise started in bike.

Then again i called the Salesperson imranbhai regarding issue, then he says come with the bike and we will solved the problem, again i have sent bike with my friend 3rd time (Bilimora to Chikhli) its 12-13 KM Distance from my home, and i told sales person that if this time problem not solved then i will complain for the bike and service also. they have checked bike service and sent again then i checked the noise was there as same and also bike front portion also making noise.

Battery problem
i have purchase new burgman n battery problem
service time ask battery is ok
after one years ask battery is falied
change the batter

I Mrs. Dr. Gayathri left the vehicle Maruti (Ignis Delta Petl) KL-22-L-7961 to Indus Motors, Vempalavattom, Anayara, Trivandrum-695029. on 10.12.2021 Job Card no JC 21006977 and again on 16.12.2021. Customer ID [protected]. My Vehicle with registration number KL-22-L-7961, is under warranty for 5 years including extended warranty. I went for service with complaints where my steering is not turning properly. It gets stuck while turning which is a major dangerous issue.
The service center asked me to submit the vehicle for checking the steering tight issue and they said they need to change one part as it is showing some complaints. After changing that part the steering tightness was not rectified and again they wanted to swap the steering box with one which is used for demo cars in the showroom but again could not rectify the problem and after checking that they where not able to trace the issue and for that they kept my car in the service center for 3 days and they finally agreed to order the spare for changing the steering column under warranty and in between because of their fault another part got defected due to which the airbag was not functional for my car on asking the service advisor they said they again need to order the second part also for warranty (COIL SWITCH), but they where out of spare and asked me to wait for a week, and they made me wait for 3 weeks and I had to drive my vehicle with non functional airbags till now. The service advisor never ever calls me to update on the spare arrival and every time I had to call and ask them for the update of my warranty spare.
The issue is very serious. I am using the vehicle in this condition. If any accident happens the Service Centre will be held responsible.
Below is the contact details of the service manager no.: [protected]
.
Pl direct the Service Centre for arranging the required spare parts and repair the vehicle immediately.

I have purchased maruti dezire in the nov 2021.and for the same i have exchanged my old car. THe car was given to the dealer auto vogue panchkula.
now a week back i have received a challan of 10k rupees for the polution of my old car which i had given to the delear.

pl look in to matter on priroity and resolve the same.

u can call me at dharmender [protected]. to discuss the thing in detail.the quick resolution will be higly appreciated

Rj01ce7414
maruti echo 5 str ac
my car accident and i leave my car in body shop 18 dec but i dont receive my car till date staff manager say me lie 18 dec ragulary

My complain is ac direction problem occurred in first, my car purchase date is 22 sep 2020, my car service time to time and On every service one direction is fixed for some time but as soon as you use the direction, the problem is back whichever it is.. So you fix my one direction problem. Because I am finding this problem of car manufacturing time. Request to my lord that you fix this problem, otherwise I will have to do legal work. Thank you
my car no. is = RJ17CB3283

On 22 March 2021 Purchased a motor vehicle from maruthy DEALER INDUS MOTORS KOLLAM KERALA 2021 BREZZA KL 02 BN 8916 Unfotunately the vehicle has not been satisfactory because the bluetooth of the music system is not working at the timeof delivary. Your service person inspected my vehicle and agreed to fix the problem under warranty. However when i collected the vehicle and started using again the problem was still there.
I Look forward to setting this matter amicably. If however the matter is not satisfatorily resolved by as soon as possible. I will consider taking further action to resolve the complaint either through consumer protection or through the courts.

I have previously booked a car in Maruti suzuki showroom ( Varun motors- ECIL, Secunderabad).
The salesperson name is Satish Kumar.
Because the vehicle was taking so much time to deliver, I have decided to cancel my booking and the concerned person said that it will be processed in 10 days. I had paid a booking amount of ₹5000. I have asked for a refund on Nov 11th 2021. Today it's January 4th 2022. Still the salesperson says it will be processed in a week.

Hello, i noticed that there are transparent lines in both the headlights of my Breeza ZXI+ variant.

These lines are not from on the outside of headlight glass, but inside the glass.

I followed up this with Maruti dealer, TSM and RSM for almost 7 weeks for warranty, and at last i was updated that this is due to external factors and chemical reaction. and this was all concluded without any physical inspection by Maruti.

I could not understand how the external factors affect the headlight glass from inside, while there are no damages on the headlights.

Maruti Complaint number:[protected] / [protected]

This is to inform you that we met with an accident in Baleno car HR10AG9558 model 2019 on 12 Dec 2021 at KMP expressway. There were some stones flattered on KMP expressway near kharkhoda and while passing the way our car got strongly hit by few stones due to which engine oil leaked down and our car stopped working. After this incident we immediately called crane service and got our Baleno car towed from the same point of the incidence and the crane dropped our car at Jagmohan motors near murthal road. We have a valid Crane Tow Bill with invoice number.

We had our car insurance through Oriental insurance company so we raised a claim and the Oriental Insurance surveyer came on 15 Dec 2021 to jagmohan motors agency to check the car status. Since that day we have not received any communication about insurance approval from Oriental insurance company
This is very unprofessional behaviour of the company.
We are very disappointed through Nexa company and oriental insurance company that our matter is not brought and catered since last 21 days.

It is very clear that this is an accident as we have supporting documents and we should get the approval asap.

We are regularly taking follow ups from oriental insurance company but there is no response till now.

Attached are oriental insurance copy, crane service bill, Car RC and claim form.

Please look into this matter urgently and get the resolution asap.

We are Maruti customer since last 20 yrs and have not bought cars from any other company. We believe in your service, kindly acknowledge and take quick and necessary action on this matter.

car details:

car model New Balino delta petrol
car no HR10AG9558
chassis no MA3EWB22SKB638954
Accident on 12Dec, 2021

dealer maruti (Where car drop for insurance claim) JAGMOHAN AUTOMOTIVES PVT. LTD. SONIPAT, MURTHAL ROAD, NEAR SHUBHAM GARDEN, HARYANA
estimation date:14dec, 2021
estimation no:E14042627

insurance claim company -oriental insurance Sonipat
address Atlas Rd, Railway Quarters, Indira Colony, Sonipat, Haryana 131001
policy no 215700/31/2021/MI/204637
claim no: 215700/31/2022/MI/38703

Regards,
LAtika Wadhwa
[protected], [protected]

Dear sir,
I visited MARUTI SUZUKI KULDEEP MOTORS PVT.LTD. ETAWAH on 07/08/2021 first time and bucked MARUTI SUZUKI ERTIGA VXI CNG and paid 11000 for it.
They insure me for delivery in january 2022 . Then they contact me again on second week of septmber and said to pay 45000 more .Which i paid on15/09/2021
This all time they are cheating me and giving me fake receipt . On 22/10/2021 I contact customer care for further update They told to visit Maruti suzuki Etawah kuldeep motors. KULDEEP MOTOR's sales team told that there are no bucking on this name (Rakesh chandra verma) They said that they will buck again and they give me a receipt on 23/10/2021 Then i visited again on 25/10/2021 on that date they again bucked and give me a computrised receipt
Now there sales team member demanding 20000 extra for fast processing
So kindly a attention on that

Rishank Verma S/O Rakesh Chandra Verma
M..[protected]

Dear Sir/Madam,

It is to bring in your notice that, I am Gitartha Gogoi residing at Duliajan (ASSAM). I am writing this letter to inform you regarding the latest booking to purchase of a car, I made from a Maruti Suzuki Showroom here at Dibrugarh named as Bimal Auto Agency. Here are the details for the same:

Your Dealer Name : Bimal Auto Agency, Dibrugarh
Name of the product : Swift Dzire LXi (White)br...

I purchased Maruti Suzuki Alto 800 from popular Maruti dealership kottarakkara. With in 4 months the car clutch is damaged from manufacturing defect. The vehicle runs only 290 kilometres only. Very bad experience Maruti Suzuki. Expecially the vehicle under warranty but the dealership wants money.

Hi,

I have purchased a Maruti Ertiga car during 2019. On 14 December, 2021 it hit on the payment and got damaged. i have given it for repair at Indus Motors - Kanjirapally - Kottayam. Till date the repair work has not been completed for want of drives shaft which is not available with dealers and claimed to make a Maruti order. This will take another 2 weeks time to procure the spare parts and further delay repairing the vehicle.

It is highly disappointing to see the delay in procuring the spare parts and to get it repaired even after weeks time.

Please take appropriate action to advise Indus Motors - Kanjirapally - Kottayam to resolve the issue of procuring drive shaft and get the vehicle on the road.

Regards,

Ambika Ramesh
Mob: [protected]

Dear Sir
I m the car owner of Maruti Ertiga VXI CNG registered at Maharashtra - MH46BA[protected]. I took loan against this car and till date all loan amount paid.
This is to bring to your notice that I have been delivered car which of poor quality and full car is getting rust including the engine portion also.
Need your help to get positive and immediate response from Maruti Suzuki company. My car is just 4 years now and condition is damn poor.