Maruti Suzuki India Complaints & Reviews

I bought a maruti alto 800 lxi from one of your reputed showrooms in Delhi on 27 May 2015. It has run 300 kilometers till 27 June 2015. When I called for it's first free service, I was told to get the engine oil changed or else the warranty will be void as one month has elapsed. Why is it mandatory to get the engine oil changed? Kindly guide.

Recently I bought swift dzire zxi but unfortunately in first week itself it met with accident . Complaint was registered with insurance company through authorised dealer i.e peaks auto pvt ltd Srinagar Kashmir . It has been almost 20 days and car has yet not been repaired . The staff at peaks called us several times informing that car is ready but on spot checking it's found that the car was still as it was on first day, They have serously hampared our trust on maruti Suzuki and made us look like fool by joking around . My concern is there anyone listening or will do something about it . Hope it reaches to right people and right department and serious action is taken, meanwhile I ve registered a complaint in consumer court regarding same and a notice will b forwarded to your office soon . Regards, Mukhtar ahmad mir Srinagar Kashmir Cell no -[protected]

after accident of my car i'"ve send that for repair to maruti suzuki shoroom unnao after approx 15 days they billed me around 25000 in which insurance company gives around 15000, in which total bills are fake n they are charging us for broken excel which was not damaged at the time of repairing i strongly condemned all this n want u to take appropriate action for this malafide intentions of the officials

My astar vxi is 6 years old now. Now its 94000 kms run. Till now I have changed atleast 4 tyres. The rear left hand side tyre grip is getting damaged from outer side thus making me to change the tyre every after 20000 kms. I brought this problem to the notice of your dealer ie. M/s chowgule industries ltd, margao everytime when I give my car for servicing but their service advisor always give me the same answer that we have checked and there is no problem with ur tyre or the suspension. But from outside sources I came to know that there should be definitly some problem with the suspension. But sorry to say that a big firm like you with lots of good technicians and bettr machinery cannot sort out my problem. I am suffering a lot since I have changed many tyres within 94000 kms only.

had given my car maruti Alto LX for servicing in M/s. KTL, Opposite HAL Entrance, Chinat BBD Faizabad Road, Matiyari, Chinhat, Lucknow, Uttar Pradesh, as per your Adviser Mr. Bhupendra ( contact no [protected] ) clutch plate is require to change, and service is need, he provide my estimated cost for the both jobs. I agreed and allow to do require work on my Vehicle, After changed Clutch plate, one new problem is raised, when speed of vehicle is gone above 50 KM/Hr, vehicle start missing and passed too sound, after that I compaint meed AGM Service KTL, he instruct to service engineer to remove the error, this error is now removed, but new issue is generated... Now this time while vehicle speed reached 60-70 Km/Hr, vehicle start vibration and generate sound like ... Temp/Auto Iam from Bahraich away 90 KM from your service station, two times i gone with vehicle to their. one time fuel cost around 1500 Please instruct the concern person to give me proper solution regards, Suraj Singh [protected]

2013 december purchased one erthiga VDI. FIRST TWO SERVICE completed. 3rd service last 7 months not completed. i will called showroom, but no reply, no response, no service, including my vehicle also. pickup person treatly rowdyism by phone. please service my vehicle immediately. i[censored] forget it, i will go to highcourt.(TN03 M 1613) A. MANOHAR [protected] thank you

Dear concern, Its been a month we have given our car for repairing since it meet with an accident at the mean time. As promised by your employee that I will get my car within 15 days, but when i try to contact the concerned person, he is prolonging the delivery date day by day. As I am incurring the heavy business loss due to this. I was about to go for court, but thought to write you prior. Details will be provided below, please do the needful. Incident: RNS motors Hubballi, Karnataka, 580025 Costumer name : M S Kulkarni Reg no: KA26M 3347 KMS: 36624 CH No: 892671 EG NO: 4717514 JC operating date: 20/5/15.

sir i have bought the ECCO car on "march 2012"...which is a no of "DL 9C AB7728"... The Problem in a car is of " MISSING"...which is occur from starting when i bought the car... & we service the car from MAGIC AUTO, Maya puri..always..from when i bought a car...But Some day an ECCO car runs well without any problem...& After Some days of service a Problem Occurs again... & The MAGIC AUTO, Maya Puri is unable to solve my problem...& I Bothered a lot... So please give me a NEW ECCO car ... My phone No- [protected] Email : [protected]@gmail.com

I am tarun from rewari, haryana, buy a swift dezire vdi of maruti suzuki, disel version . Registrtion number – HR 36V 4287. from Apra showroom rewari, i am facing a lot of problem regarding lock sensor from since last 6 monts, visit 3 times to apra rewari service centre, temporary solution is done by the mechanics, but this problem again and again rising after a period of time, The working staff of apra rewari are not dealing in proper manner, please provide solution as soon as possible, very much fed up from the services of apra rewari . Tarun Contact number – [protected], [protected] Rewari, haryana

had given my car maruti wagon for servicing in M/s. Kothari Wheels, Hadapsar. Not satisfied with service and response of the agency. Two days after servicing of the car the car was not starting. when mechanic was called he informed the battery had spoiled. however this should have been noticed in the service as in the bill battery servicing charges were included. when i reached the service station to collect the vehicle the vehicle was not washed. it was washed and cleaned after i reached there at 4.00 pm. billing took around 45 minutes. i was able to get vehicle only at 6.30 pm. \my complaint is how the service station did not not ome to know that battery was spoiled when it was serviced. in fact i doubt whether the car was really serviced.

The two cover glasses of head lights are seen faded abnormally and shows an old look to the newly purchased swift vdi car. This complaint informed with your dealer M /S Sai service station, Perumbavoor, Kochi, Kerala.after first free service it self on August 2013.But the dealer informed that the changes in the clarity of the head light glass may be due to the presence of moisture. The vehicles purchased from other dealers during the same period has not such defects. Recently I am again approached the dealer, they informed the abnormal changes in clarity of head light glass of newly purchased vehicle may be due to the manufacturing defect. Hence I request you kindly do the needful to rectify this defect at the earliest. The images of the defective parts, copy of R C and Invoice are attached. Vehicle Reg. No.KL-40 -J-1080 MARUTI SWIFT VDi Engine no.D13A 2128484 Chasis no. MA 3 FHEB1S00430960 Dealer : M/S SAI SERVICE STATION Ltd. KOCHI - 682024

Hi i am Dharmveer Singh Rathore ([protected]) Booked a Swift desire VDI (Megna Gray colored) on 6th June at your Authorized Dealer M/s Ajmer Auto Agencies (P) Ltd Ajmer. at the time of booking the sales Manager Mr. Neeraj Agrawat ([protected]) was committed to provide my car till 22nd June. Hence there was my spouse Birthday on 24th June so it was plan to give the New car as Birthday gift to my spouse.But unfortunately yet today i couldn't receive my Booked car. During this period i had called many time to Mr. Neeraj for follow-up for same but we didn't respond to me, even when i visited to your branch on 22nd June, he neglected to meet with me. so this is the matter of your commitment and prestigious for response/ follow-up to Customer by your staff. so this is requested to follow-up my complaint and provide the Booked car on priority basis. Looking forward to prompt reply/action on above said matter. Thank you, Dharmveer Singh Rathore Ajmer [protected]

Hi, I the MD of Pratham IES(India) Pvt Ltd would like to bring to your notice that we have 4 Maruti cars in d company & KA04MK3607 SX4 is repeatedly getting steering locked abruptly on the road while driving. It is a very dangerous situation & can cause accidents serious injuries to us & others around. kalyani has failed to attend.Take back d car.

have bought new Ertiga in October 2013, i got it properly serviced from Maruti Service Master Okhla all 3 services, my car has done only 23000 kms. In April 2015, my car having problem with gear as i cant lower my gear from 3rd to 2nd gear. But i can put it in 2nd after 1st. So i shown my car to service station. They took the car & fixed it in 2 days changed couple of parts in gear box, that happened on 22 april[protected] kms, now after...

I bought a ford ikon (KA 02 Z 2964) car from the owner directly. But after few days i got a call from one of the executive from Sagar Automobile by asking me to submit my ID proof since my car has exchanged for another Maruti Brand cars. 1. I did not purchased a car from True valley where i purchased a car from the direct owner. 2. The original owner trying to show that he has exchanged the car to Maruti Suzuki and getting new car on discount price though he did not sell his car to Maruti suzuki. 3. Though your executive knows that the car has not been selled through true valley still they have asked for the documents to submit for the legal transfer from company side. Could you please someone take care of this and stop doing this unethical practises.

We are facing poor mileage of my vehicle ERTIGA Zdi from the date of car purchase, regarding this we approached four times to your local car dealer M/s.Revankar Motors PVT LTD;, Hubballi, Karnataka state. There is no any improvement in mileage of my vehicle.It gives only ten kilo-metres per liter.Second problem is your clustermetre shows range only 430 kilometers, after filling full tank of fuel it gives only 10.75 Km/Liter.As per Cluster meter & practical mileage both are giving 10.75 Km/liter. Vehicle Details: Model ERTIGA Zdi Engine/Chassis No.:2168336/188664 Year of Manufacture:2013 Registration No.:KA -25 Z.-9796 The ERTIGA is till under warranty, please replace the car, give me a new good conditioned & good mileage car. My E-mail ID:[protected]@gmail.com Please provide new car otherwise I will lodge a complaint in consumer court.I hope you will provide the new.

Dear Sir / Madam, I would like to make a complaint regarding extremely poor and negligent services by your Maruti Dealers (Simran Motors Pvt. Ltd, New Panvel (W)). I am writing this email with lot of mental agony faced by me due to the service dept of Simran Motors Pvt. Ltd. The registration no. of my car is MH 46 Z 8364. I had an AMC and given my car for service to Simran Motors Pvt. Ltd. on 23/06/2015 and Job Advisor who attented me was Mr. Deepak Yadav. I received bill amounting Rs. 11, 281/- in which total service amount is of Rs. 4386.63/- with taxes and remaining amount of Rs. 6894.72/- with taxes is of Labour Charges charged to me. I don't understand how come the labour charges can be so high against the work done. I m describing below the labour charges charged to me even though I had an AMC with Simran Motors Pvt. Ltd, New Panvel. Labour charges charged are as follows :- 1) FRNT BRAKE CALIPER ASY BOTH SID R&R - Rs. 650/- 2) CONSUMMABLE CHECK / REPLACEMENT - Rs. 120/- 3) TECH - 2 / SDT PARAMETERS CHECKING - Rs. 550/- 4) OUT SIDE LABOUR - Rs. 350/- 5) OUT SIDE LABOUR - Rs. 900/- 6) COWL CENTRE GARNISH - Rs. 850/- 7) EGR VALVE OR GASKET R/R - Rs. 2, 450/- 8) INTER COOLER CLEANING - Rs. 850/- TOTAL LABOUR CHARGES AMOUNT Rs. 6, 720/- Other than this I had a complaint regarding Fuel in Fuel Tank. When I gave my car for servicing on 23/06/2015, Diesel in fuel tank was near 3/4th of Tank and when I received my car after servicing, Diesel in Fuel Tank was below 1/2 of Tank. When I asked the reason for this, no one was able to give me a proper reason for the same. I am totally disappointed with this kind of behaviour from Simran Motors Pvt. Ltd, New Panvel. Due to such service centres Maruti Suzuki is losing their valuable Customers. I request to kindly look into the matter and help me out from this. Thanks & Regards Manish K Mehta

i m an old customer of maruti suzuki since 1999, when i purchased my 1st maruti 800ac car which i had changed with an esteem vxi in2005.i was really satisfied with the quality of products, so in 2014 i decided to own an ertiga vxi.having reg.no.pb 11 bk 7447, which i think was my wrongest decision as there is a major problem in the gear shift of the car especially when to load in a reverse gear.while shifting to reverse gear it is giving problem in almost all the times, i like to inform u about the mileage i had just run my car near about 5942km, a problem which a person also told me that there was a noise while shifting of gears, when we stood near the engine of the car, there is no noise in engine when the car is start but there is anoise while shifting of gears, i had visited the company authorised service center for so manytimes but they have no solution for this, i have almost visited for 4 to 5 times the center they always take a test drive but not ready to realise the problem, at my last visit to the center i.e.hira automobiles, patiala, i says to make a job sheet of work they have done with the car, those people give me a job sheet of work they have done, they r not doing any thing except the adustment of the nuts i dont know why they have not any solutions now those r saying to pick up the 1st gear then pick reverse gear so that phase of gears get in proper phase.when i says them that is this the soln.then they r speechless, according to them this is not a major problem, then i got the no.of mr.shiv pushp which they say is a maruti engineer i contacted him telephonically he says me to send the no.of my car which isend him at the same time &he assures me to give me revert in half an hour which i m still waiting, sir, let me tell u that still the problem is existing & i have so many sleepless nights as i have a burden on my mind that i had choose a wrong product and waisted my money, as still i had run it to 5942km.im phasing such kind of promblems what will happpen when then car will be driven for a few years, i has to spare so many to visit the sevice centers of marutisuzuki, sir i m mentally upset after purchasing a such kind of product which acc. to me is not up 2 mark, sir a few peoples r saying me give the news in the newspapers so that the peoples those r also unsatisfied with the quality and phasing such kind of problem will come to join us for the fight as a few persons in my circle have the same problem, sir a few people says me to take a legal action and file a complaint in the consumer forum to get the justice, now i m cofuse totally to what to do eigther take the way to knock the door of consumer forum and request them if there is no soln.then pl. sell my car in the market and brought the money for me, so that i can forget it as a bad dream, and get some peace of mind, i, m forwarding my this complaint after being harrashed, & think for a positive response so that i can go forward in my daily life .neither thinking about my wrong decision, my contact no.is [protected].sir please do some thing for me pleaseeeeeeeeeeeeeeeeeeeeeeeeeeeee...my mail id is [protected]@gmail.com

I wish to bring to the notictly of Maruti regarding the poor dealing and sevice of Maruti vehicle in jalandhar city, punjab. I dropped my maruti vehicle no. PB08CF2179 on 9-6-15 for repair and denting to lovely autos workshop in jalandhar. I was told that vehicle will be ready within 7 days. When i called up after a week no one gave me any satisfactory reply for almost 2 days. 3rd day i got the call that they will ready the vehicle in 2 days . After 2 days on repeated calling i was told that vehicle is not ready and they have many other vehicle to service and they need 3-4 days more. This continued for another 3-4 days and finnaly i got my vehicle after 16 days. This is quite disturbing. Maruti as far as i know is known for excellent after sales service but sasly my experince with Maruti car is much Disturbing. Apart from poor service the client dealing is horrible. They just don't listen to you. Everytime they say that they'll call back in 5 min. but they never turn up. One has to call again and again to enquire regarding our vehicle. I have never experince such a bad dealing by any workshop. After such a poor experince i'll not suggest anyone to go for maruti vehicle or to go to authorized service centres of Maruti. Just wanted to share my experience of buying a maruti vehicle!!! Dr. Chander Mohan Aggarwal

Sir, i bought one maruthi alto car from indus motors chalakudy kerala, with chassis no MA3EZDE1S00123240ME.after recaving my car, i noticied several black marks on the outer body surface of my white car.i complained that with delear and submit the car with them for rectifieng the compliant. They return back my car after thier work, but still the same problems existing. so please du the needful at the needfull Thanking you Akhilesh.