Maruti Suzuki India Complaints & Reviews

I had carried out repair of my Maruti Dzire Car No.HR-26-AW-1178 IN Apra Auto (India) Pvt. Ltd., Sector-14, Gurgaon vide Job Card No.JC14032054; Dated 10/12/2014 and changed front and rear wheel bearings. However, after 2-3 days my car having noise while applying brake and clutches. When I again approached Apra Auto for this complaint the manager told me that they forget to fit Hub while replacing wheel bearings and as at that time they do not have spare part of Hub he promised that this will be fitted within few days. Since than I have several time spoke Apra Auto and personally visited their work shop but till date they have not fitted Hub in my car resulting in damages and noise in my car. Therefore, it is requested kindly look into the matter urgently and direct Apra Auto to fit the necessary Hub part and carry out the repair of any damages caused due to negligence made by Apra Auto

Dear All,

This is with Regards to My Swift Dezire -AP10AZ1189, i have been servicing at maruti Auhorized dealer -Varun Motors from past 3 Years, as i have problem with My car, i took this 3 times in the last 1 year on the same issue

but they were doing minor repairs and giving back the vehicle to me which again giving problem in 3-6 Months time

Now on Feb 7th 2015 i took the vehicle to varun...

Dear Sir I, Ambat George Ninan had purchased a new Celerio VXI (AMT) ON[protected] from Indus Motors Thevara Cochin, Kerala.(Reg. No. KL 07. CB 7176) On noticing a defect in the front left suspension which was intimated to the CEO of the above dealership certain repairs/replacements were done on 1.01.2015 though not to my satisfaction. Later a defect was noticed in the steering box & the same was replaced on 29.01.2015. Now there is unusual sound fro the steering column. The car has clocked a little over 6500 km. Please be kind enough to direct the dealership concerned to have the mentioned defects ( Front Left Suspension & Steering Column) rectified at the earliest. I have been using Maruti Suzuki cars for the past 14 years but this is a first time unfortunate experience. Trust you will view this seriously and do the needful. Thanking you Regards Ambat George Ninan InfraHillock. Ph 2. Apt F 2. C.N. Post. S.Kalamassery Cochin 33. Kerala Mob= [protected]

Dear, I Book my Swift LXI(O) model from KIRAN Motors, Motera branch in AHMEDABAD. I have book my car on dt. 30th November, 2014 & already give advance payment by bank cheques. But they are not able to deliver the car as per his schedule time & last three months, they give wrong commitement to me. Kiran motor commited to give the car as per our proforma invoice. But now they are inform me that the car provide by new proforma invoice with increase the price. Mr. Jagdish Thakkar(Sales Manager) is not give satisfied answer to us. Pls. sort out my problem as soon as fast. Another i would like to go consumer court for my complain on above issue.

SIR, Ihave sanction loan from bank last two month but car showroom apra narnaul, haryana, They replied alto 800 lxi is not available, sir my section from csd is likely to be overdated. my contact no. is -[protected] [protected]@gmail.com

Maruthi Ertiga purchased on 10/01/2014 in chennai bearing registration no. TN10AP 0886. The car ran for 4300 Km for the whole year. During 1st free service vechile clocked 14 KM in high way. in city around 10 KM .
During 2nd free service vechile clocked 12KM in high way. in city around 10KM
During 3rd free service vechile clocked 9.7KM in highway.in city around 10KM.
After 3rd service we took the vechile from Chennai to Srivilliputur To Chennai.
during 1st tank fill of 45 liter car clocked 360 KM (average speed in high way 100 to 110 km)
During 2nd tank fill of37 liter car clocked 359 KM ( average speed in high way110 to 120 km)
During 3rd tank fill of 36 liter car clocked 365 KM. (average speed in high way 90 to 110km)
speed ranging from 90 km to 100 km odo meter average mileage shown 10.2 km
speed ranging from 100km to 110 km odo meter average mileage shown 9.7 km
speed ranging from 110 km to 120km also meter average mileage shown 9.7km.
After returning to chennai car taken to our nearest service OMS Maruthi service station in Madippakkam. they have checked all spark plugs, air pressure in tyres. After setting we have taken the car upto vellore from chennai for a high way ride. the car given 12.7 km at speed range of 80 to 100 km. it seems to be some technical issue in vechile. OMS service engineer suspects the clutch plate assembly. The car driven by self, my earlier Maruthi 800 served upto 1, 20, 000km. with best mileage of 16 to 17 in high way.No clutch plate change. Is it the condition of maruthi latest vechile, pl. clarify and do the needful.

My maruti alto LXi is less than 3 years old, within this period colour is removing like a scratch in 6-7 areas on body. When I contact dealer, they pointed out some chances of chemical fallen on it. But it is not possible, to fall any chemical on different parts of body. Thus I strongly believe that this is clearly a manufacturing defect. Hence I request you to make it repair on your own cost. You can mail me to [protected]@gmail.com or contact me on [protected]

There is lot leakage of petrol in my maruti omni car on November 2014 and I gave for service to authorized service center thriveni cars(Salem), regarding this problem occurred. They serviced my car and gave me saying that the problem was solved. But on January 2015 the car fired suddenly while we traveling inside the car. In instant one auto driver alerted us that the car is in fire and we came out of car. Petrol leakage continues more and fire also increased. All around us were trying to stop fire. What the hell they had serviced my car and how did car fired even after they solved the problem. Do 'Thriveni cars' an authorized center or not ? How maruti certified them an authorized service center. Do they learning service with our cars ? I have bill(November) proof for servicing regarding this issue. How the Genuine parts can be damaged within two months ? Now my engine is totally fired. After this incident, we give our car to thriveni to repair on 29th January 2015. Still today they did not started working to recover our car and saying that they ordered parts and there is delay in delivering of parts from maruti.

Dear I Book my Swift LXI(O) model from CM Motors in Chandigarh, But they are unable to deliver it on time as i request them to deliver it on particular date coz of some urgency. But they not even confirm the date of Delivery. They just give me excuses.

Sir, Purshotam I Tekwani, I booked New Maruti Ertiga VXI Petrol (White) Model from Spectra Moters Limited Plot no B-74, Road No 33, Near Kamgar Hosptial, Wagle EST, THANE 400 604.by Recipt Reference NO. 2560 dt 17/01/2015 I exchanged my Old Santro Xing Car. They assured me to deliver the Vehicle on 21/01/2015. But on 19.01.2014 they told me they can't deliver the Vehicle on 21.01.2015. As i Intended the to gift this vehicle in my Son Burthday. So this deed from Spectra Moters Limited me Stressed a lot. This is not a kind of behaviour a customer expect from the seller side. This is shameful for a prestigious car company that even after confirmed booking, ...

This is regarding the Wagon R vehicle which I bought from Pratham Motors Bangalore on 14th Mar 2014. Recently, my car hit the bumper on the road & there a dent in the front door & some scratches were there in the rear door on the same side. The car is covered bumper to bumper in Bajaj Insurance & this was the 1st claim. The dealer only claimed to cover the front door & later asked us to bring the car 2nd time & making the service chargeable. Few point to highlight is as below:- 1) when the entire bumper to bumper coverage is there why the claim is settled in one go 2) For the same piece of work why do I've to send the car multiple time to the workshop & pay from my pocket 3) Parking charges are getting claimed each time the vehicle is going to the workshop - here I'd like to mention that I've handed over the vehicle to the dealer 9 am so I expected the car to be ready by day end and then why should I be paying 3- 4 days parking charges? Regards, Ms. Debomitra Bose Mobile:- [protected]

Sir, I have bought a Maruti Omeni from Kuldeep Motors Etawah (U.P.) (Outlet at Auraiya UP.) on 11.02.2015, at the time of deliver of vehicle his representative promised that Insurance will be sent through mail upto 17PM. But we have not received the insurance copy, invoice etc and his representative not responding about this. Representative of dealer has not given the fact status about insurance papers of vehicles. We have facing this of problem 02 years ago, when we have purchase 01 Eco Ambulance from this dealer. So, please look into the matter and take necessary action against this dealer or their representative who will miss cheating with customer of maruti.

It is submitted that my swift VDI have some problem in front of this before one month.Iwent to Vipul Motor Faridabad for repairing and i told him to manager this problem of my car (Stearing assembly problem) they not see in seriously the problem and it is stands as it is usual. Kindly requested to you solve my problem properly .I will be thankful to you. Regards Maya gulati HR 51 BA 4122 M:[protected]

i purchased maruti suzuki swift zxi from panchkula and i booked my car before another name but after that i purchased it another name and they did not return my advance payment and i go there atleast 30 times and called them 200 times but still they did not do anything

Dear Sir, We booked car model Maruti Suziki celerio VXi (RED coloyr) at Mahalaxmi automobile pune on date 01/01/15.42 days completed but Unfortunately dealer is giving us date on date but no progress in this case . We already paid amount 10K for booking but still they are not giving to exact date of delivery..please look in this matter on priority otherwise i will cancel this booking and will go with other brand they will give me delivery wiithin week. My contact detail as below . Name:Sameer Dushettiwar Mobile no:[protected]/[protected] We hope you will contact us and resolve issue on priority .if not then i need to take action and will go with other car brand option ...

Name: Devendra J Vishth (mob:[protected]/[protected]) Add: 701, mahakali niwas, plot no.6-7, sector 21, kamothe, khandeshwar Car Model: Wagon R Stingray Reg DT.: 7/3/14 Place: Panvel Dealer: Simran Motors Panvel Replace Camera I bought an accessory from Simran motor dealers PANVEL from where i also bought my New Maruti Suzuki car "Stingray". the accessory which i bought where i'm facing a problem is Censored Camera (Part no. 990J0M74K09-110; Description: RPAS SILKY SLVR WITH CAMERA). the camera does not work, whenever i want to go reverse the camera doesn't show a thing. I have visited SIMRAN Motor 7 times now and spoke with your customer care once so now i'm tired and frustrated. I want to replace this camera right away, get me a new working camera. Don't try to fool your customers is one simple advice I want to give you as a marketing student. kindly do the needful

Dear Sir, We booked car model Maruti Suziki Stngray Lxi at Chowgule Industries pvt ltd on date 08/12/14. Unfortunately dealer is giving us date on date but no progress in this case . We already paid amount for booking my receipt no is 1114 My contact detail as below . Name Ganesh S. Tarlekar Mobile no [protected] We hope you will contact us resolve issue on priority .

I purchased a Suzuki Access 125 last year in 2014. On 7th Feb I took it for 6th service and complain was that one noise coming from Access while moving forward-backward motion without start (during pulling as well as pushing). I said in dealer shop then the person said that you have to pay Rs 160 for clutch service and it is coming from clutch, it is paid one. I asked that still one year not completed and you are asking paid service of clutch? If service is free than why they asked for charge and if clutch service is paid then why it comes within a year only? In free service, clutch service should included if it is required?. Kindly let me know what to do?? Dr Rajvir Yadav GJ-11-Q 2000 Pramukh Nagar (Dipanjali) Junagadh 362015 [protected] [protected]@gmail.com

Dear Sir, On 08th of January, 2015 I bought a Wagon-R (VXI) Car from 'Dewars Garage, Plot Y-9, Block-EP, Salt Lake City, Kolkata-700 091 (one of your Authorised Showrooms) vide Invoice No.VSL 14000097 dated 30.12.2014 and I got the delivery on my Choice Date 08.01.2015. I bought the Car through your Sales Executive Mr. Prasenjit. When I booked the Car, I told Mr. Prasenjit that I'll purchase the Seat & Steering Cover from your Showroom and also requested him to get them fitted at the time of Delivery. But on the day of Delivery (i.e. 08.01.2015) both Seat & Steering Cover were found fitted with my Car without my consent after taking the amount from me forcefully. Actually the Seat & Steering Cover were not according to my choice. We (myself & my family members) refused to take the delivery of the Car on that day due to this, but Show Room Sales Manager -Mr. Arijit Samaddar assured me to change it within a very short while. But actually Mr. Samaddar has failed to keep his promise till date. Apart from this, one of the keys of my Car was not working on the date of Delivery, i.e. 08.01.2015 despite their fruitless effort for 2 hours, as a result we got the actual delivery at 9-30 p.m. (although we were there at 5-30 p.m.) when they used the Second Key. They have kept my First Key to get it changed from the Maruti Company, but till now we haven't got neither key nor Seat & Steering Cover of my choice. Sir, Maruti Lake Town. Kolkata Show Room(Sanei Motors) is very near to my Residence but Mr. Prasenjit assured me best after-sale service about their ShowRoom and forced me to buy the Car from Salt Lake show Room. We are very much astonished with such a worst Customer Service.. Therefore, I request you to look into the matter very seriously and solve my problems within a short while. An early step in this regard shall be highly appreciated. Thanking you, Gautam Ghosh Relationship Manager, Punjab National Bank, Large Corporate Branch, Kolkata. Mob.:[protected] [protected]..

I dont getting mileage that maruthi offering for celerio car. I have complaineted in showroom in 3 times but no action been taken yet. please make an urgent solution. Mileage that you offering is 23km/l and i am getting only 14km/l in city limit and 16km/l for long drives.