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Maruti Suzuki India Complaints & Reviews

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Updated: Dec 4, 2025
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D
darshitgala
from Mumbai, Maharashtra
May 2, 2011
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Address: Mumbai Suburban, Maharashtra

i purchased a maruti swift dzire zdi in october 2009
i have complained on the 2nd day about the faulty brakes but every time i was not satisfied by the company reasons and services
the authorised mechanic told me that it is in every disel cars but none of them have logged any complaints against it
near about 7 times i have given complaints out of which 4 times in written for services
so i am very dissapointed by the service and parts as if i have been given a defect piece so i wanted an urgent reply on it


darshit gala
[protected]
Aug 13, 2020
Complaint marked as Resolved 
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    V
    vikasmenon822gmail.com
    from Thiruvananthapuram, Kerala
    Apr 30, 2011
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    Address: Thrissur, Kerala

    Hai,
    I am Vikas Ashok from Thrissur ,Kerala.I bought a Maruti Ritz VDI on march 20th 2011.the first service of my vehicle is over.and now the running kilometers is around 1800 kms that means the running in period of the vehicle is over.I checked the mileage of the vehicle twice or thrice and was shocked to notice that the mileage of vehicle is very low.I am getting only 13kmpl for long drives and 9.5 kmpl for city drive,instead of 21 kmpl which is specified in your manual.Kindly advice me what I should do to get the complaint solved.
    Hoping for a positive response from your side.
    Thanking You,
    Vikas Ashok
    email:[protected]@gmail.com
    ph:[protected]
    Aug 13, 2020
    Complaint marked as Resolved 
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      S
      sarmisthamz
      Apr 30, 2011
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      Address: Bangalore, Karnataka

      We went to RNS Motors on Hosur Road to sell our Maruti Alto - 2006 make in January 2011. The employee who represented Maruti True Value and RNS Motors did all our formalities, paper work and valued the car at 2. 5 Lakhs. He spoke to the HDFC bank and closed our loan and we got our NOC as well. He gave us 95 K cash in hand back. We asked him how is he dealing in cash. He replied all True Value products are dealt with cash. Since he gave the RNS Motors receipts and required bills, we did not suspect anything. All dealings were done in RNS Motors and not outside. He was suppose to give us 10 K back after we submit the NOC to him. Now almost after following up for last 1 month he did not return our money. So we approached the Manager of RNS who informed that our car is not registered in their account. This guy Saurav has done some external dealing and faked his manager's signature. After follow he finally showed up in the RNS office where the True Value Manager and RNS Motors Manager grilled him and asked him to pay us. We got to know he has committed such fraud in past as well but these guys have gave him warning and left him. They have asked us not to go to police and solve the issue internally to save his career. They told they will give us some amount of 10 k from his salary even if he doesnt pay up.
      I am amused at how this can happen under the brand of Maruti True Value - right from their outlet. What is the gaurantee that others are not involved. Is it so easy to buy anad sell a car, make fake signatures, stamp and get away with it from the showroom? If yes then Maruti should take some serious steps to resolve their resale process. How do i get to know that my car is not getting used for any other purpose. The reason we decided to sacrifice the few thousand from the private used car sellers was security. Now if these things can happen in Maruti True Value then where is the gaurantee of security?

      10 k is not a big amount to waste your efforts on but the fraud is serious. I really want some one to take action.
      Aug 13, 2020
      Complaint marked as Resolved 
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        J
        j_s1173
        from Gurgaon, Haryana
        Apr 29, 2011
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        FAKE INTERVIEW CALL THROUGH FRAUD MAIL

        Address: South West Delhi, Delhi

        I wants to bring a kind attention to you that i have been getting fraudulent mails in regards to Job recruitment in Maruti Suzuki India LTD from fraud group which i have already confirmed with Maruti Genuine office i have also informed Maruti Suzuki India LTD through numerous mails but no action has been taken so far here below referrence mails in the regard :-

        Hence i request you to kindly take necessary action at the earliest...
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        K
        khalidkhan
        from Noida, Uttar Pradesh
        Apr 27, 2011
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        Address: Lucknow, Uttar Pradesh

        I went on to buy a second hand car.As the bright 4 wheels sales pvt.Ltd. Is the nearest and is authorized dealer for maruti suzuki cars I thought it would be safer to buy.I was attendet by mr.Bajpai(name I can remember)from true value and I selected suzuki wagon r LXI engine no.F10dn4097447 chassis no.Ma3eed81s00262785 regi.No-up 31 h 6800 fitted with lpg kit r.T.O approved.As a layman I checked the vehical but I was told by the salesrepresntaive that I can trust as it is car sold by authorised dealer and we check the vehical throughly to be sold through true value .Trusting him I bought the vehical for rs.2,31000 on 15/04/10 at 18:10 p.M.Afterwards I had to invest rs.10000 for servicing and changing of few parts. When I bought the vehical the meter showed 60000 km and at 67000 I went back to the agency to sellit off this time I was attended by another person I was told that only one lacs will given as the body is accidental and the engine is about to collapes.I was stunned.When I queried more I was given hint that the vehical was not fit to be sold in such high price.Even other garages and authorised service center have told that not more than one lacs can be obtained by selling the car as I is quit a defective one both body wise and engine wise.I feelt totaly cheated and robbed by a dealer who has been authorised by maruti suzuki
        Aug 13, 2020
        Complaint marked as Resolved 
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          S
          svenkatteshprasanna
          from Mumbai, Maharashtra
          Apr 27, 2011
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          Address: Bangalore, Karnataka

          Dear Sir,
          I purchased a Maruti Suzuki SX 4 ZXI on December 17th 2010 which was a second hand model but used sparingly, the on road price 8.10 lacs as against the brand new proce of 9.60 lacs, now since i have planned to move out of country I went to check the resale price of the same the true value people from whom I bought the vehicle are quoting a measly 5.40 lacs, How can the price of the vehicle go down by 3 lacs in 3 months, Now I will take up this propoganda all over the country that True value is false value as they are cheating the customers in broad daylight, the petro; consumption of the vehicle is pathetic and the front widshield design is also a hinderance.
          Thanks
          S.Venkatteshprasanna
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            A
            amrita3007
            from Delhi, Delhi
            Apr 27, 2011
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            Address: Karnataka

            To the concerned person:
            This is the job offer I had received today from a company like MARUTI SUZUKI...infact like me many people has received the offer...please do not send job offers like this..it ruins the company's image...

            Subject: JOB VACANCY (MARUTI SUZUKI COMPANY)
            From: [protected]@hotmail.com Wed, 27 Apr 2011 00:03:33
            To: "info " <[protected]@job.com>
            Show full Headers | View blocked images in this message


            MARUTI SUZUKI INDIA LTD (MSIL)
            Head Office Maruti Suzuki,
            India Limited Nelson Mandela Road,
            Vasant Kunj, New Delhi-110070.
            Board no.46781000.
            Fax: 46150275 and 46150276
            Email: [protected]@hotmail.com

            REF: "MARUTI SUZUKI" DIRECT RECRUITMENTS OFFER.

            Your Resume has been selected from MONSTER.COM for our new plant. The
            Company selected 62 candidates list for Senior Engineer, IT,
            Administration, Production, marketing and general service Departments, It
            is our pleasure to inform you that your Resume was selected as one of the
            62 candidates shortlisted for the interview. The Company SUZUKI is the
            best Manufacturing Car Company in India, The Company is recruiting the
            candidates for our new Plants in Delhi, Bangalore, and Pune and
            Mumbai. Your interview will be held at The Company Corporate office in New
            Delhi on 30th Of APRIL 2011 at 11.30 AM, You will be pleased to know
            That The 62 candidates selected 55 candidates will be giving appointment,
            Meaning that your Application can progress to final stage. You will have
            come to The Company corporate office in New Delhi. Your offer letter with
            Air Ticket will be sent to you by courier before date of interview. The
            Company can offer you a salary with benefits for this post 62, 000/- to
            200, 000/- P.M. + (HRA + D.A + Conveyance and other Company benefits. The
            designation and Job Location will be fixing by Company HRD. At time of
            final process. You have to come with photo-copies of all required
            documents.

            REQUIRED DOCUMENTS BY THE COMPANY HRD.
            ======================================
            1) Photo-copies of Qualification Documents.
            2) Photo-copies of Experience Certificates (If any)
            3) Photo-copies of Address Proof
            4) Two Passport Size Photograph.

            You have to deposit the (Cash) as an initial amount in favor of our
            company accountant name in charges to collect your payment. Department.
            for Rs. 12,200/- (Twelve thousand two hundred rupees) through any [STATE
            BANK OF INDIA] OR [ICICI BANK] Branch from your Home City to our Company
            accountant name in charges. Account NO, which will be sending to you upon
            your response. This is a refundable interview security. Your offer letter
            with Air tickets will be sent to your Home Address by courier after
            receiving the confirmation of interview security deposited in any of the
            STATE BANK OF INDIA OR ICICI BANK. This Company will pay all the
            expenditure to you at the time of face-to-face meeting with you in
            Company. The Job profile, salary offer, and date -time of interview will
            be mention in your offer letter. Your offer letter will dispatch very
            shortly after receiving your confirmation of cash deposited in STATE BANK
            OF INDIA OR ICICI BANK. We wish you the best of luck for the subsequent
            and remaining stage. The last date of security deposited in bank 29th
            Of APRIL 2011 you have to give the information after deposited the security
            amount in bank to The Company HRD -direct recruitment via email. Your
            Letter with supporting document will be dispatch same time by courier to
            your postal address after receipt of security deposited confirmation in
            bank. The interview process and arrangement expenditure will be paid by
            SUZUKI COMPANY. Lodging, traveling and local conveyance actual will be
            paid by SUZUKI COMPANY as per bills. The candidate has to deposit the
            initial refundable security as mentioned by HRD.NB: You are advice to
            reconfirm your mailing address and phone number in your reply. And
            12,200/- (Twelve thousand Two hundred rupees) will be the refundable
            amount, as 200 rupees will be deducted as bank charges for funds
            deposit.and if you are been selected or not, still the amount will be
            refunded to you, as the amount is just to prove that you will be coming
            for the interview in order for us not to run at lost after sending you the
            air ticket and you don't show up on the day of interview. Wishing you the
            best of lucks.For refundable security deposit of (12,200 IN) shall be return after
            interview.

            Regards,
            Shinzo Nakanishi
            Aug 13, 2020
            Complaint marked as Resolved 
            yes i too got mail the same...
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              C
              chandrahand
              from Chennai, Tamil Nadu
              Apr 26, 2011
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              Address: Madurai, Tamil Nadu

              I am on the process of purchasing a new Maruthi Swift VXI from the local dealer.

              I am being compelled to purchase lot of accessories by the dealer. They tell me this is

              compulsory as per Maruthi rule. They also say that I must pay Rs4995 for extended

              which is also compulsory. When I resisted and raised quarries regarding these two issues , I was treated properly. I felt insulted.

              I want to know from Maruthi head office that whether it is true that the customer should

              pay certain fixed amount for accessories compulsorily ( I was told that for swift model I should buy accessories worth Rs 15000 ) and that whether extended warranty payment is compulsory at the time buying car.
              Aug 13, 2020
              Complaint marked as Resolved 
              hi there! even i had such a bizarre incident. I have booked swfit with Autofin Pvt Ltd showroon, at Paradise cirlce, Hyderabad. After one month of booking, they have called me and told me that my vehicle was ready and I sould be ready with pay slips, downpayment et al for vehicle to be delivered. I have followed their request and one day later I have presented at their showroom to do all formalties for delivery of the car. To my surprise, they told me that I cannot get my vehicle delivered until another month as booking period is generally 8weeks and it was a miscommunication on their part and the vehicle was indented for another. I was totaly irritated with their statement and left the showroom after quarelling with them in vain. The very next day their manager called me and asked me to buy extra accessories worth 15000, .. only then the car will be given to me and also forced me to accept within short time. Now I want to know how a car which was miscommunicated and intented for another person has been delivered to another customer for an extra tag of Rs15000 accessories? on thinking on the other side of the coin, why the person who really deserved the car was shown a raw hand by maruti showroom...this kind of behaviour is too oppurtunisitc and shameless on behalf of company and dealers which is the most trusted and renowned brand in Indian market. and I also suppose that maruti should refrain its dealers from indulging in such blacksheep businees and save the pride of the company..its high time that management of maruti should open eyes and stop such indecent incidents!!
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                S
                shyam dave
                from Kalol, Gujarat
                Apr 26, 2011
                Resolved
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                Address: Gujarat

                The manan autolink pvt. ltd situated at AEC cross road, is the worst service center i have come across.My car number was gj-18 a.c. 7751.I met with an major accident and the damage was done to radiator,windshiled,front seat,dashboard, and not the engine at all.I put the car in an insurance claim as i was having the cash less policy from bajaj alliance.I was given the time of 35 days to get me done with my car but you will be shocked to know that i had got my car after 95 days more than 3 months with no work in car.They are so much greedy that they stole my brand new bridgestone tyre with normal j.k.tyre and when i complained they said we didnt do this.Than i demanded them for pics when the car came in and when the car goes out but they said due to harddisk failure they have only 5 to six pictures only and the pictures are of seats only.After that i put my car in service after month at their service station only as per their saying.But the engine fault light in the car is still blinking and they are saying that engine light is blinking because there is weakness in your battery,I was shocked that are the guys are really an mechanical engineer or what.They even dont know that week battery has other symbol like "+ -" I have a lot to say for this guys but seriously no time for it.I wish that no one should get their service done from manan autolink,ahmedabad.The worst service station i came across.They are degrading maruti suzuki value too..
                Aug 13, 2020
                Complaint marked as Resolved 

                MARUTI SUZUKI/SWIFT VDI — non delivery since 8 months

                DEAR SIRS,
                I HAVE BOOKED A CAR WITH GULZAR MOTERS LUDHIANA SINCE MARCH 2nd 2011.
                But it still not delivered.The company and the dealer telling lies all the time and harrasing the customers.So many complaints has been made to company but there is no body to hear.
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                  U
                  ukumar2011
                  from Chennai, Tamil Nadu
                  Apr 26, 2011
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                  Address: Chennai, Tamil Nadu

                  I wish to bring to your kind notice that I own a Maruti swift car bearing registration number TN: 20 AP: 0943, I get my car serviced regularly by Maruti Service Masters (MSM), Chennai. The service at MSM, Chennai is very disappointing.

                  My major complaint was noise in the right suspension, he informed me over phone that the suspension is damaged and it has to be replace and the cost for the same is around Rs.15, 000, I was shocked to hear this, because this complaint was launched by me on 31.05.2010 to Maruti about the negligence of MSM, Chennai and after company’s intervention they have informed me that the complete set of suspension is changed and the problem is rectified. (During that period my vehicle was in extended warranty). Now Mr. Suresh, service Advisor said that they have not replaced the complete set of suspension, they have only replaced the link rods, which a part of suspension. Now he is informing that I have to replace the complete set to rectify the problem and it will cost around Rs.15000.00

                  I am really upset the way the maruti service stations cheat us technically during the warranty period and making us to spend after expiry of warranty.
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    D
                    dev shekhar
                    from Pune, Maharashtra
                    Apr 26, 2011
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                    i own a wagon R - HR 03 F 4488 which i usually get serviced and repaired at Berkeley Chandigarh. My experience during my last 3/4 visits has been very bad. i was just ignoring the casual approach of the staff. But on saturday, 23.04.11, it crossed all limits and ignoring the casual behaviour of the staff for many a time cost me very dearly.

                    i gave my car for lower body noise (the costly part was changed and charged) and breaking noise which should have been corrected during my earlier visits.

                    Concerns:

                    1. Wheel caps of front wheels were not cleaned after repair, these were extremely dirty.
                    2. There have been 2 types of mats in my car - black one and transparent one. 2 Black ones were torn and moreover, mats were not kept in proper fashion during back delivery of the car.
                    3. Why the costly part for lower body noise was not replaced during earlier visits?
                    4. Breaking noise still exists.

                    Is the customer supposed to tell Berkeley staff how to behave and what precautions shall be taken before back delivery?

                    Is there someone in MUL who can take care of such authorized dealer centers?

                    There is lot of anguish, pls stop deterioration.

                    Thanks and Regards
                    __________________
                    Devender
                    M:[protected]
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    I serviced my car in Popular service centre in Palakkad.
                    And my friend in Thrissur. From the bill I could understand that the bill amount is different for the same work. Please see the difference.
                    Popular vehicles :1174.00 [Cash memo no.BC10000781]
                    B.R.D Car World :980.00 [Cash memo no.BC10001823] (attached copy of the bill)
                    Kindly make notice it and solve the problem.
                    SIR,
                    My name is alok kumar rohit from bhopal madhya pradesh. I want to inform u that i was going to maruti car dealer that is mycar (bhopal) Pvt Ltd which is suitated in 2, malviya nagar old vidhan sabha bhopal-03 but i dont have find any response from that side even they are just tell me to give call back but they never call me back.So it is a very poor service of dealer. Now i am going to buy a car of another company. My email id is [protected]@gmail.com
                    To,
                    The General Manger
                    Maruti Udyog Ltd.


                    sir,
                    I have purchase a maruti suzuki Alto (Lxi), from Rohan Motors Noida, Vide Vehicle No.-UP16AA2954, in the name of miss Shailja Dixit, on dated- 30.05.2010,
                    with reference to the above said vehicle first service requirement, I have contact with car Rohan Workshop, Sec-1, Noida, But we are not happy in your company services. Rohan Motors Workshop Staff behavior are not good for custmor relationship.
                    we are also not happy to above said maruti vehicles.



                    Ram Gopal Dixit
                    I-8, Sec-27, Noida
                    contact no.- [protected]
                    Respected sir,
                    I am Dr. vijay from nagercoil, kanyakumari district, Tamilnadu. My contact number is [protected].
                    I am using maruti swift for the past 4 yrs. Reg no is TN 74 V 8474. The vehicle is under the name of Mr.Alagesan.
                    Met with an accident on 23/6/2010.
                    our nearest major workshop company is at kanyakumari A.R.A.S .
                    They lifted the vehicle the same night for repair.
                    But I am sorry to tell that they haven't returned our car yet.
                    They promised to give in 3 weeks time. Now it is almost 6 weeks over.
                    we are very unhappy about the service center.
                    My wife who is also a doctor is travelling by bus because of your delay.
                    I request you to cancel our insurance and return our car.
                    We are planning to buy a new car, definitely not a maruti any more.
                    THIS IS QUITE A NATURAL WAT THAE THE MUL BEHAVES AND IT IS A QUITE PHENOMENON THAT WE FOOLISH PEOPLE STILL FEELS PROUD TO HAVE A MARUTI BASED CAR AS JUST BECUSE OF ITS FUEL EFFICIENCY AND LOW MAINTAINENCE COST.

                    ANY WAY CUSTOMER WILL REALIZE THIS VERY SOON AND COME HARD ON THEM, THEN THEY CAN REALISE IT.
                    On 9th August 2011 the car tyre was punctured while travelling on the highway and after repair the tyre was found to be damaged...I feel it was due to quality issue and I was told by the supplier-APPOLO Tyres through the dealer the tyre cannot be replaced. I do agree while purchase the tyres was not under guarantee...Can you please advise on the following

                    •What is the purpose of having tubeless tyre - ( After puncture also it has to steady on road. Yes there are many advantages like safety, reliability, better ride and handling and improved mileage) )- blow outs and high speed air loss is extremely rare and the vehicle cannot loss control and lead to better safety.
                    •Do you agree that a tubeless tyre is not warranteed... where less than 3000km run...If your answer is yes than I need to reject all the tyres due to their poor performance and expect Maruthi-Suzuki need to give a perfect answer.
                    •Is it possible to confirm the tyres particularly in my car all went for quality checks -I need the Inspection and Test Plan (ITP) for these tyres and their quality report with identification numbers.
                    My conclusion the quality check of this tyre was not done properly. Once the tyre punctured while the car is running the impact force will damage the portion where the puncture has happened and not on a different location the tyre can bulge like a ball. When an object pierces the tyre, there is no tube to burst and the valve does not move out of the rim hole as it is fixed there, thus air cannot escape through the hole, the only passge for the air is past the object...but the construction of a tubeless tyre mostly enables the rubber to hold the object tight & air loss If any also extremely slow. In my case the bubble was seen in other place and the reason was given due to puncture ride...which I cannot accept..
                    I believe in your product and espect a prompt service - I got excellent service from my dealer Pillai & sons- Thanjavur and I take this oppurtunity to thank them for their effort. (FYI - I am driving different vehicles with tubeles tyres for the past 17 years in south east asia and I never ever come across these type of problem...recently I was in India and I believe the road conditions especially the high ways are almost equal to foreign highways)
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                      G
                      ghosh.ranjit
                      from Bahjoi, Uttar Pradesh
                      Apr 23, 2011
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                      Address: Budaun, Uttar Pradesh

                      i have received a mail on behalf of MARUTI SUZUKI INDIA LTD (MSIL)
                      Head Office Maruti Suzuki,
                      India Limited Nelson Mandela Road,
                      Vasant Kunj, New Delhi-110070.
                      Board no.46781000.
                      http://www.marutisuzuki.com/

                      REF: "MARUTI SUZUKI" DIRECT RECRUITMENTS OFFER. Your Resume has been
                      selected from MONSTER.COM for our new plant. The Company selected 62
                      candidates list for Senior Engineer, IT, Administration, Production,
                      marketing and general service Departments, It is our pleasure to inform
                      you that your Resume was selected as one of the 62 candidates shortlisted
                      for the interview. The Company SUZUKI is the best Manufacturing Car
                      Company in India; The Company is recruiting the candidates for our new
                      Plants in Delhi, Bangalore, and Pune and Mumbai. Your interview will be
                      held at The Company Corporate office in New Delhi on 27 th of April 2011 at
                      11.30 AM, You will be pleased to know that the 62 candidates selected 55
                      candidates will be giving appointment, meaning that your Application can
                      progress to final stage. You will have to come to The Company corporate
                      office in New Delhi. Your offer letter with Air Ticket will be sent to you
                      by courier before date of interview. The Company can offer you a salary
                      with benefits for this post 62, 000/- to 200, 000/- P.M. + (HRA + D.A +
                      Conveyance and other Company benefits. The designation and Job Location
                      will be fixing by Company HRD at time of final process. You have to come
                      with photo-copies of all required documents.

                      REQUIRED DOCUMENTS BY THE COMPANY HRD.
                      ======================================
                      1) Photo-copies of Qualification Documents.
                      2) Photo-copies of Experience Certificates (If any)
                      3) Photo-copies of Address Proof
                      4) Two Passport Size Photograph.
                      ======================================
                      1. Name:
                      2. Address:
                      3. Mobile:
                      4. Sex:
                      5. Age:

                      You have to deposit the (Cash) as an initial amount in favour of our
                      company accountant name in charges to collect your payment. Department for
                      Rs. 11,900/- (Eleven thousand nine hundred rupees) through any [STATE
                      BANK OF INDIA] OR [ICICI BANK] Branch from your Home City to our Company
                      accountant name in charges. Account NO, which will be sending to you upon
                      your response. This is a refundable interview security. Your offer letter
                      with Air tickets will be sent to your Home Address by courier after
                      receiving the confirmation of interview security deposited in any of the
                      STATE BANK OF INDIA OR ICICI BANK. This Company will pay all the
                      expenditure to you at the time of face-to-face meeting with you in
                      Company. The Job profile, salary offer, and date -time of interview will
                      be mention in your offer letter. Your offer letter will dispatch very
                      shortly after receiving your confirmation of cash deposited in STATE BANK
                      OF INDIA OR ICICI BANK. We wish you the best of luck for the subsequent
                      and remaining stage. Your Letter with supporting document will be dispatch
                      same time by courier to your postal address after receipt of security
                      deposited confirmation in bank. The interview process and arrangement
                      expenditure will be paid by SUZUKI COMPANY. Lodging, travelling and local
                      conveyance actual will be paid by SUZUKI COMPANY as per bills. The
                      candidate has to deposit the initial refundable security fee as mentioned
                      by HRD.NB: You are advice to reconfirm your mailing address and phone
                      number in your reply. And Rs. 11,900/- (Eleven thousand nine hundred
                      rupees) will be the refundable amount, as 200 rupees will be deducted as
                      bank charges for funds deposit. And if you are been selected or not, still
                      the amount will be refunded to you, as the amount is just to prove that
                      you will be coming for the interview in order for us not to run at lost
                      after sending you the air ticket and you don't show up on the day of
                      interview.

                      Wishing you the best of luck

                      Regards,
                      Mr. Caroline Robinson - (Manager)
                      Tel: [protected]
                      Email: maruti.[protected]@hotmail.com
                      Mr. Shinzo Nakanishi - (Chief Executive Officer, Managing Direct)
                      MARUTI SUZUKI INDIA LTD (MSIL)
                      maruti suzuki india ltd offering job againts recived money.

                      Maruti Suzuki — complaint against job offer

                      hi all,
                      this is abhishek sharma and i have got the same fake mail. it is crime and maruti suzuki company should take immediate action against it. because it is spoiling the image of company also.
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                        R
                        RAMEEZTP88tp
                        from Pune, Maharashtra
                        Apr 22, 2011
                        Resolved
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                        Address: Malappuram, Kerala

                        I have a Swift Dzire vdi vehicle.I purchased it on 27/9/2010 from A.M Motors Malappuram branch.
                        There is a critical issue with this car.
                        With in 8000 km i noticed that my car's rear tyres are Wear-off at side.
                        Then i told this problem to the service department.
                        After checking they told me that my car's axle was damaged and it want to be change.
                        They also told that,the axle was not included in warranty , axle can be changed with the claim of insurance, and tyres will not be replaced
                        Now i request to replace my tyres
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          D
                          drbabuanand
                          from Bengaluru, Karnataka
                          Apr 22, 2011
                          Resolved
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                          Address: Tiruchirappalli, Tamil Nadu

                          sir, I have Purchased My Car SX-4, from PL.A. Motors trichy, in 11.02.2008 (11 th February 2008), because of my affinity towards Maruti Motors, for quite some time. However, My Car has underwent continuous problems for the past 3 years
                          2. My Car, has developed Engine overheat problem at 7,500 km, which has been detected as Damaged Radiator and Fan and replaced under Warranty. I have been assured by PL.A. Motors trichy that , no such problem will occur in the future.
                          3. After 10 days of time, the same heating problem occurred and detected as Engine Gasket issue which is again changed under warranty. By the time, I have also met Mr Selvakumar, Territory service manager, who has also assured me that there won’t be any such problems in future.i asked for an engine change which was laughed at and stubbornly refused.
                          4. Same problem, reoccurred on 20.11.10 at the Milage of 32,000 km ( same Engine overheating ) Gasket changed & Engine Head was resurfaced within the extended warranty period. But the Engine Head is not changed even after request from my side.the car was with pla motors for 20 days and was thoroughly(?) studied.after waiting for a long period I shot an email to maruti(dated 11/09/2010),after which the repair was speeded up and the car was repaired hurriedly.the service personnel mr.nagaraj promised me that all is well(including the head and the ring etc., etc.,
                          5. Finally on 15.04.11, the same problem occurred when I was travelling to attend an important case, needless to mention, I am a Physician working in Government Medical College Hospital in Trichy, which has been turned out as a night mare for me, since I couldn’t perform my duty in emergencies, because of this continuous Car issues.
                          6. Now the extended warranty period is also completed and I have been asked to change parts at my cost, by PL.A. Motors, which is not only a surprise but also a shock for me, since I believed Maruti Cars are supposed to be the World’s best one’s in angles.
                          My question to maruti and its authorised service station pla motors trichy, are
                          1) The basic function of an engine is not to get heated up,which this car was not able to do so
                          2) All the problems started because of the defective manufacture of the radiator fan and radiator which was replaced under warranty.
                          3) What happened to the promise made by the TSM mr.selvakumar that all was well
                          4) Did the maruti and their authorised service centre were merely postponing the inevitable engine change till the extended warranty expired.
                          5) This sick vehicle has been in and out of maruti authorised service station 17 times in 3 yrs,roughly once in two months,and the problem has not been sorted out which shows their inefficient service
                          6) Not to mention,this vehicle was serviced every 5000kms at authorised service centre,never even touched 120kms/h in odometer,has clocked only 37000 kms in 3 yrs i.,e roughly 33 kms /day,and was driven only by me.
                          the car was not roughly treated can be ascertained from the state of the factory fitted tyres.
                          At this juncture, i pray your office, to insist the MARUTI INDIA LTD and their authorised dealer PLA MOTORS TRICHY to handover a New Vehicle and also pay all the cost of service along with interest, which I have given to PL.A. Motors for the past 3 years.
                          regards
                          dr.c.babuanand MD
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Dear Dr Babu,

                          I really thank you for bringing to every one's notice the problems in SX4 model..

                          I was going to book a new SX4 diesel in a few weeks. Now thanks to you, i'll move over to linea and advise my friends the same. These people cannot take customers for granted. I will definitely spread the word with my friends.

                          Tc

                          Nitin
                          dear nitin, thanks for the support.
                          i am happy that my view was of help to you.
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                            D
                            drskb
                            from Mumbai, Maharashtra
                            Apr 21, 2011
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                            JOB VACANCY!!!
                            Spam
                            X
                            Reply
                            from MARUTI SUZUKI INDIA LTD (MSIL) <[protected]@asnotai.com>
                            reply-to [protected]@yahoo.com
                            to
                            date Thu, Apr 21, 2011 at 9:13 PM
                            subject JOB VACANCY!!!
                            hide details 9:13 PM (1 hour ago)
                            MARUTI SUZUKI INDIA LTD (MSIL)
                            Head Office Maruti Suzuki,
                            India Limited Nelson Mandela Road,
                            Vasant Kunj, New Delhi-110070.
                            Board No.46781000.

                            Fax: 46150275, 46150276
                            TELL:[protected]

                            E-mail: [protected]@yahoo.com

                            REF: "MARUTI SUZUKI" DIRECT RECRUITMENTS OFFER.

                            Your Resume has been selected from MONSTER.COM for our new plant. The
                            Company selected 62 candidates list for Senior Engineer, IT,
                            Administration, Production, marketing and general service Departments, It
                            is our pleasure to inform you that your Resume was selected as one of the
                            62 candidates shortlisted for the interview.The Company SUZUKI is the best
                            Manufacturing Car Company in India, The Company is recruiting the
                            candidates for our new Plants in Delhi, Bangalore, and Pune and mumbai,
                            your interview will be held at The Company Corporate office in New Delhi
                            on 27th Of APRIL 2011 at 11.30 AM, You will be pleased to know That The 62
                            candidates selected 55 candidates will be giving appointment, Meaning that
                            your Application can progress to final stage. You will have to come to the
                            Company corporate office in New Delhi.

                            Your offer letter with Air Ticket will be sent to you by courier before
                            date of interview. The Company can offer you a salary with benefits for
                            this post 62, 000/- to 200, 000/- P.M. + (HRA + D.A + Conveyance and other
                            Company benefits. The designation and Job Location will be fixing by
                            Company HRD. At time of final process. You have to come with photo-copies
                            of all required documents.

                            REQUIRED DOCUMENTS BY THE COMPANY HRD.
                            ======================================
                            1) Photo-copies of Qualification Documents.
                            2) Photo-copies of Experience Certificates (If any)
                            3) Photo-copies of Address Proof
                            4) Two Passport Size Photograph.

                            You have to deposit the (Cash) as an initial amount in favor of our
                            company accountant name in charges to collect your payment Rs.8,200/-
                            (EIGHT Thousand Two Hundred India Rupees only) through any branch of
                            [STATE BANK OF INDIA] account details will be sent to you upon your
                            response. This is a refundable interview security fee. Your offer letter
                            with Air tickets will be sent to your Home Address by courier after
                            receiving the confirmation of interview security deposited in any of the
                            STATE BANK OF INDIA Branch closer to you. This Company will pay all the
                            expenditure to you at the time of face-to-face meeting with you in
                            Company. The Job profile, salary offer, and date -time of interview will
                            be mention in your offer letter. Your offer letter will dispatch very
                            shortly after receiving your confirmation of cash deposited in STATE BANK
                            OF INDIA.
                            you have to give the information after deposited the security amount in
                            bank to the Company HRD -direct recruitment via email.

                            Your Letter with supporting document will be dispatch same time by courier
                            to your postal address after receipt of security deposited onfirmation in
                            bank. The interview process and arrangement expenditure will be paid by
                            SUZUKI COMPANY. Lodging, traveling and local conveyance actual will be
                            paid by SUZUKI COMPANY as per bills. The candidate has to deposit the
                            initial refundable security as mentioned by HRD.NB: You are advice to
                            reconfirm your mailing address and phone number in your reply and
                            Rs.8,200/- (Eight Thousand Two Hundred India Rupees only) will be the
                            refundable amount, as 200 rupees will be deducted as bank charges for
                            funds deposit and if you are been selected or not, still the amount will
                            be refunded to you, as the amount is just to prove that you will be coming
                            for the interview in order for us not to run at lost after sending you the
                            air ticket and you don't show up on the day of interview. Wishing you the
                            best of lucks

                            Regards,
                            Shinzo Nakanishi
                            Chief Executive Officer, Managing Director,
                            MARUTI SUZUKI INDIA LTD (MSIL)

                            Reply
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                              S
                              sudiptochakravorty
                              from Lucknow, Uttar Pradesh
                              Apr 21, 2011
                              Resolved
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                              Resolved

                              Address: South Delhi, Delhi

                              M/s Maruti Suzuki, India

                              Before coming to my complaint about non receipt of registration certificate/ smart card , from your dealer , after 5 months of my purchase of an SX4 / CNG/Vxi vehiche , I would like to point out a few more things which speaks about your debilitating customer care practices .

                              I have purchased a Maruti SX4/CNG/Vxi in dec2010 . Apart from the fact that your dealer has not given me the resigtration certificate yet , I am very surprised that till date there has been no attempt from your company to directly get in touch with me to find out how the product is performing .

                              I remember last time when I had purchased a zen , there were Regular letters / surveys/calls directly from the company , for more than a year , to find out from the customer about the vehicle,s performance & customer satisfaction . It seems you have abandoned those practices , with your increased business & market capture. Hope you have not left it to your dealers , who are not doing much in this matter any more .

                              now comming to my complain ..... the details of vehicle which i have purchased is given below

                              I had purchased a Marti SX4 Vxi cng/MARUTI SX4 GREEN from M/S Vipul Motors Gurgaon , Haryana outlet in December 2010 . The details of the purchase/vehicle is given as under

                              invoice no : VSL10001593
                              invoice date : 15/12/2010
                              chassis no :MA3EFJCIS00175934
                              Engine no : 2036348
                              colour : SILKY SILVER
                              Place of registration : new delhi
                              Registration No : DL3CBV0433

                              As on date I have not received the Vehicle registration certificate / smart card for my car , issued by govt of National Capital Territory of Delhi . I have been following up with the dealer for the past four months for this certificate .

                              can you please helpme out

                              warm regd

                              Sudipto Chakravorty
                              [protected]
                              [protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                S
                                suniln10
                                Apr 20, 2011
                                Resolved
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                                Address: Thane, Maharashtra

                                Hi,
                                I have recieived a job offer from MSIL stating that i have been shortlisted for the interview to be held in Delhi on 30th April 2011. Before that i have to pay a deposit amount of 16900/- which will be refunded after the interview.

                                I have not applied any job in MSIL and was surprised to hear that i am short listed I feel that sombody is trying to malign the name of MSIL. I respect MSIL as a trusted brand in the country.
                                My request is that please help me to find out the source of such mails and hands behind it, they should be punished and such things should not happen in future.
                                I am pasting the offer letter details i got from or in the name MSIL

                                MARUTI SUZUKI INDIA LTD (MSIL)
                                Head Office Maruti Suzuki,
                                India Limited Nelson Mandela Road,
                                Vasant Kunj, New Delhi-110070
                                Board no.46781000
                                Email: [protected]@live.com
                                Tel: [protected] (10:00 AM TO 5:30 PM)

                                REF: "MARUTI SUZUKI" DIRECT RECRUITMENTS OFFER.

                                Your Resume has been selected from one of the various job sites we hire from for our new plant. The Company selected 62 candidates list for Senior Engineer, IT, Administration, Production, marketing and general service Departments. It is our pleasure to inform you that your Resume was selected as one of the 62 candidates shortlisted for the interview. The SUZUKI Company is the best Manufacturing Car Company in India; The Company is recruiting the candidates for our new plants in Delhi, Bangalore, Pune and Mumbai.

                                Your interview will be held at The Company Corporate office in New Delhi on 30th of April 2011 at 11.30am, you will be pleased to know that of the 62 candidate’s selected 55 candidates will be given appointment, meaning your Application can be in progress to the final stage. You will have to come to the Company corporate office in New Delhi. Your offer letter with Air Ticket will be sent to you by courier before the date of interview. The Company can offer you a salary with benefits for this post from 62, 000/- to 25,00, 000/- P/A + (HRA + D.A + Conveyance and other Company benefits. The Designation and Job Location will be fixed by Company HRD at the time of final process. You have to come with photo-copies of all required documents.
                                =====================================================
                                REQUIRED INFORMATION AND DOCUMENTS BY THE COMPANY HRD
                                =====================================================
                                1. Full Names:
                                2. Contact Address:
                                3. Mobile Number:
                                4. Sex:
                                5. Age:
                                6. Photo-copies of Qualification Documents.
                                7. Photo-copies of Experience Certificates (If any)
                                8. Photo-copies of Address Proof
                                9. Two Passport Size Photograph.
                                ====================================================
                                You are to make a REFUNDABLE cash security deposit of Rs.16,900/-(Sixteen Thousand Nine Hundred Rupees) as an initial amount in favour of our company accountant name in charge of collecting payment. This payment covers Registration, Interview, insurance, Processing & Maintenance charges. The refundable interview security deposit of Rs. 16,900/- should by paid through any [STATE BANK OF INDIA], [ICICI BANK], [AXIS BANK] or [PUNJAB NATIONAL BANK] Branch closer to you to our company accounting officer in charge. Account information will be provided to you upon your response to this mail.
                                REASONS FOR INTERVIEW SECURITY DEPOSIT: This is a measure we have taken to check bogus applications from unserious candidate who applies for job and we send them offer letter and air ticket and also make the above mentioned arrangements in other to give them a comfortable interview and they fail to appear for interview which is a huge loss to the company and the interview becomes shabby and hence we fail to recruit the needed manpower. But with your security deposit we will be assured that our expenses will not be wasted. Please do comply with us as your refundable security deposit will be returned to you in cash immediately after the interview is over at the very premises of the interview.

                                NB: You are advised to reconfirm your mailing address and phone number in your reply. This Company will be responsible for all other expenditure to you at the time of face-to-face meeting with you in the Company. The Job profile, salary offer, and date -time of interview will be mentioned in your offer letter.

                                IMPORTANT NOTICE:
                                Last date for security deposit is 23rd of April 2011. The earlier the deposit is made the earlier your position will be secured by the Company HRD -direct recruitment manager.

                                Regards,
                                Mr. Aiko Hiroko
                                HRD -direct recruitment manager.
                                MARUTI SUZUKI INDIA LTD (MSIL)
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                really..fake...plz..beware.!!!
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                                  parvesh virmani
                                  from Mumbai, Maharashtra
                                  Apr 16, 2011
                                  Resolved
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                                  Address: Haryana

                                  i own maruti suzuki SX-4 car with Kenwood company fitted stereo. problem is their was no voice from stereo & i took my car to Kenwood local service center. they told me to change volume toner & charges will be 1250 Rs. reason that some water went inside. I immediately contacted Maruti service station at fbd ( Batra auto) & asked them & then they said its impossible to enter AC water inside stereo.

                                  anyway we paid 1250 Rs and replaced volume toner. after changing that, still not working, they said all speakers are not working, then we replaced new Pioneer speakers immediately. now still not working & they say to change FM tuner ( only stereo working). i simply ask them why you didnt check thorougly before chrging me first time & response is that our shop is in Basement & FM doesnt work.
                                  Great you have stereo service station in basement & customer will pay first because he baught maruti car second with company fitted kenwood stereo third water will go inside so easily fourth because you didnt have spare speakekers for checking stereos fifth your shop is in basement.

                                  same problem occured last time when the stereo was under warranty & they charged me 1100 Rs since water went inside stereo. thanks to maruti & Kenwood for this great quatlity.

                                  men are not back. men are in dark
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  To Whomsoever it may concern,

                                  This is to bring to your kind notice that I, Nitin Chauhan, had purchased the Maruti Suzuki Swift Dzire.
                                  I came to office around 11 AM and parked my car our office parking area. After office hour, when I opened my car, I noticed Music system covering glass broken state. it was obvious that nobody has opened my car during office hour. I guessed, this breakage has happened due to poor quality of glass in the music system which were broken due to heat.

                                  The car is running like it is supposed to but there seems to be a manufacturing defect in the central console music system. The Music system though working fine but the glass panel inside seems to have developed cracks and is showing visible signs of damanage. The car is my secondary car and i own another Maruti Suzuki car. so i doesn't use the car much except once or twice a week.

                                  Upon conducting a quick online search about similar issues, I came across multiple cases where others have faced similar issues with the music console.(Image Attached)

                                  I request you to please get this issue rectified in my car as this has certainly been a manufacturing defect. I can take my car to whicever service center suggested by you to have this looked on.

                                  I am giving the details of my car.

                                  Regn No : DL2CAY6751
                                  ENGINE NO : K12MN2173062
                                  FUEL USED: PETROL
                                  TYPE AND MODEL: MARUTI DZIRE ZXI
                                  Awaiting your prompt response
                                  Photos enclosed.

                                  Thanks and Regards
                                  Nitin chauhan
                                  [protected]
                                  [protected]

                                  quality/service - Comment #3398492 - Image #0
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                                    A
                                    asuvn
                                    from Hyderabad, Telangana
                                    Apr 15, 2011
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh

                                    Dear Sir,

                                    I Received a mail from Maruthi suzuki india ltd that they are opening a new plant in Banglore, pune etc and Excellent openings are available. They informed that my cv is selected from Times jobs.com and man datory should pay 12,800 rs as Security Deposit, and it is refundable.


                                    I did same and scanned copy was forwarded to get flight Tickets, But they forwarded a new document and said to pay more 19,400 rs,

                                    Any how I lost 12,800 rs and My humble request it should not happen to any body in future.


                                    REGARDS

                                    P.NARENDER
                                    0091-[protected]
                                    0091-[protected]


                                    Attached details how they cheated:

                                    Dear Sir,

                                    I P.NARENDER DEPOSITED THE SECURITY DEPOSIT IN MR. TEMEN WATI A/C AND DEPOSIT COPY IS FORWARDING TO YOU.

                                    KINDLY LET ME KNOW THE NEXT PROCEDURE .

                                    MY DETAILS ARE AS FOLLOWS

                                    NAME : P.NARENDER
                                    EMAIL : [protected]@yahoo.co.in
                                    Mob : 0091- [protected]
                                    [protected]

                                    ADDRESS: H.NO 2-2-18/15/D
                                    FLAT NO 403
                                    SHIVAS RESIDENCY
                                    D.D. COLONY
                                    BAGH AMBER PET
                                    HYDERABAD 500013
                                    ANDHRA PRADESH


                                    AWAITING FOR YOUR POSITIVE RESPONSE

                                    REGARDS

                                    P.NARENDER
                                    [protected]
                                    [protected]


                                    --- On Thu, 14/4/11, Paddipelli Rao <[protected]@yahoo.co.in> wrote:


                                    From: Paddipelli Rao <[protected]@yahoo.co.in>
                                    Subject: Re: RECRUITMENT INFORMATION FROM MARUTI SUZUKI COMPAN
                                    To: "Maruti Recruitment" <[protected]@yahoo.in>
                                    Date: Thursday, 14 April, 2011, 3:11 PM


                                    Yes I received mail. Iwill come back after depositing money in Bank.


                                    Regards

                                    P.NARENDER
                                    [protected]
                                    [protected]

                                    --- On Thu, 14/4/11, Maruti Recruitment <[protected]@yahoo.in> wrote:


                                    From: Maruti Recruitment <[protected]@yahoo.in>
                                    Subject: RECRUITMENT INFORMATION FROM MARUTI SUZUKI COMPAN
                                    To: [protected]@yahoo.co.in
                                    Date: Thursday, 14 April, 2011, 2:28 PM



                                    MARUTI SUZUKI INDIA LTD (MSIL)
                                    Head Office Maruti Suzuki,
                                    India Limited Nelson Mandela Road,
                                    Vasant Kunj, New Delhi-110070.
                                    TEL:[protected]




                                    Dear Applicant;

                                    We are in receipt of your email, Be informed that the security deposit payment which is Rs=12,800 which is a refundable deposit should be deposited into the account details given below so that we can send your offer letter also you need to show us the copy of the deposit slip and offer letter at the gate in-other for you to be allowed into the company premises for the interview by our security.


                                    You are required to pay the refundable interview security deposit to this below account before 18th of April 2011 in-other to attend the Interview on the 19th of April 2011. As soon as the payment is made, please kindly send us the scan copy of the payment slip through email for confirmation as it will help us facilitate the documents for sending your air ticket and other requirement for the preparation of your interview date.






                                    Be informed that the account given to you is the Senior HRD Account Number that is been used for this recruitment. The reason for that is because the payment will be refunded back to applicants immediately after the interview and that is the reason why we are not using the Company Bank Account. Do ensure it's a cash payment so that you can send us the scan copy of the deposit slip for verification by our account department and also to enable us return it back to you immediately the interview is over.


                                    Below are the account details for payment:

                                    Name:Mr Temen Wati
                                    A/C No:[protected]

                                    Bank Name:State Bank Of India


                                    Reasons of payment : The refundable payment of 12,800 rupees is to make sure that you will be coming for the interview in other for us not to lose in sending you the flight ticket because this company will be responsible for your accommodation and after the interview, your amount will be return to you in cash, the ticket that is to be sent to you is a Two way ticket and even if you are not selected your security deposit will still be return to you.





                                    IMPORTANT NOTICE:

                                    Immediately payment is made,


                                    you are advise to call on the recruitment managers,


                                    telephone number :[protected]

                                    MARUTI SUZUKI INDIA LTD (MSIL)





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                                    +1 photos
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    I dont want any body to be cheated like me.
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                                      B
                                      bsssms
                                      from Mumbai, Maharashtra
                                      Apr 13, 2011
                                      Resolved
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                                      Resolved

                                      Address: Ahmedabad, Gujarat

                                      i booked on 20th nov 2010 access 125 by paying Rs.5000. i got hte delivery in march 2011. within one month there was noise in engeen,dealer change the bearing, within two days the same noise is there, we again give access for the complain to the dealer at prahladnagar garden ahmedabad from where we purchased, the behavier of your dealer is very rough, i asked for company mail address, they refused to give .the mail address why ?.
                                      i dont want want such a defective piece, pl change this defective piece. beacause of company high reputation we booked access125 and waited for such a long time for delivery.u should replace this defective piece.also guide your dealer how to behave with customer.
                                      i hope you will take necessory action soon and solve my complain.
                                      i dont understand how your engeeniers have ok this piece,
                                      my access is with your dealer since 8th april, i m not going to take the delivery till you solve my complain, when i gave my access the petrol tank was full.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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