Claimed

Maruti Suzuki India Complaints & Reviews

1.3
Updated: Dec 18, 2025
Complaints 6906
Resolved
1708
Unresolved
5198
Contacts

File a complaint to Maruti Suzuki India

Having problems with Maruti Suzuki India?

File a complaint and get it resolved by Maruti Suzuki India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Maruti Suzuki India reviews & complaints page 31

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Bhauraya Chaudhar
Aug 1, 2021
Report
Copy

Address: C 104, Om Sai Corner opp DNS Bank, Manda Titwala East Tal kalyan dist Thane Maharashtra

Battery of my car was not functioning. I went to Maruti Suzuki ARENA (Aher Autoprime, Kalyan). On 1.08.2021. They confirmed that the battery needs to be replaced, but refused to do this citing that the warranty has been expired according to the invoice date.
Maruti Suzuki India customer support has been notified about the posted complaint.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    Jeyabharathy .ms
    Jul 30, 2021
    Report
    Copy

    Address: Vishnu cars Medavakkam

    I was bought my car at vishnu cars padapai brance last Jan 2021. I have to have the car for my first service and body shop work bt my history they didn't mention anything about my first service .i asked the branch they didn't give proper response for that and today i went to one problem in my right side mirror some noises in that side bt they didn't respond and reply to me warranty didn't claim for that and bad experience worst attitude towards customer.. please take action regarding this complaint.
    Maruti Suzuki India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      Nihutiwari
      Jul 30, 2021
      Report
      Copy

      Address: Jabalpur madhaya pradesh

      I have been to shubh motors of Jabalpur for my car body workshop on 29th July evening.
      Discussed everything and then after i went there on next day 30th July nd there i feel like nobody cares about customers. They only cares when they see cash service customer.
      Nd then sandeep patel told me sir i am coming in 5 mins then after 40 mins when I started leaving then he came yes what happened.
      So I think I should leave Maruti suzuki for ever and I’ll ask my frnds too
      Maruti Suzuki India customer support has been notified about the posted complaint.
      Helpful
      2 other people found this review helpful
      2 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sudhakar parasa
        Jul 30, 2021
        Report
        Copy

        Address: Saidabad, Indraprastha colony, Hyderabad. 500 059. Mobile number.9849871838

        I bought Celerio ZXI (O) on 17.0.[protected]@ Varun motors, Malakpet, Hyderabad.But it is giving the mileage of about 12 KMS/lt, since the purchase . I was told that it will improve after every servicing.But, so far I didn't get a good mileage .So, you pls.take this issue seriously and resolve.I feel, it is a manufacturing defect
        Maruti Suzuki India customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          H
          Hitesh9879
          Jul 28, 2021
          Report
          Copy

          Address: Starline car pvt ltd nana chiloda naroda road ahmedabad

          I put my car 4 times then also not doing service proper taking daliy new problem in my car and taking money worthless i told him.check car properly then also they only taking money and manger misbhave with us like w r poor people its starline car in naroda and there manger name is sukhla ji how times i pay money only so pls take action against to manger kindly request to u thanking u
          Maruti Suzuki India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            H
            Hitesh navlani
            Jul 28, 2021
            Report
            Copy

            Address: Starline motors pvt ltd nana chiloda naroda road ahmedabad

            I gave 4 times service that u check my car properly then u give me they taking money useless and car is same condition not giving answerr also starline motor naroda ahmedabad manger shukhla ji they mishbhave with u like we r strange people but not washing the car not cleaning then also taking money
            Maruti Suzuki India customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              raja_061279
              Jul 27, 2021
              Report
              Copy

              Yesterday Day when I am back in Kolkata after two days of my vacation on the highway my Maruti Suzuki car is not taking speed certainly and switch off the engine automatically, after that we stop the car beside the road. and try to start the engine but after several attempts, we were not able to start.

              I raised a request for roadside assistance request with reference ID:[protected] and waiting for help. After some time I received an SMS from Maruti Suzuki with the Technical person's mobile number. When I reached out to him he simply says he can't help as Maruti does not provide any Road Assistance at night .
              Maruti Suzuki India customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                aggwc bwn
                Jul 26, 2021
                Report
                Copy

                Address: jagmohan mototrs, bhiwani , haryana

                Dear sir.. i have serviced my wagon r vxi petrol manual from jagmohan motors pvt. ltd, delhi- rothak road bhiwani on dated 23.7.2012 at 51500 Km. firstly they prepared an estimated cost of around Rs 6500/-, after my consent they manage it with Rs. 4100/- with some sevices they exclued. In billing they shown FIP Calliration of Rs. 800+18% GST. whwn i asked about it they said it was in form and u sign and gave your consent so it cannot be return or remove from bill and they charged that amount from me. Kindly look into matter and resolve it at the earliest.
                Maruti Suzuki India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Srinivaspss
                  Jul 26, 2021
                  Report
                  Copy

                  Please let me know how to get my invoice of the maruti Alto k10 2014 make.
                  Maruti Suzuki India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rajendra Kori
                    from Kathor, Gujarat
                    Jul 22, 2021
                    Report
                    Copy

                    Address: ANTOPHILL - Mumbai

                    Mh47AY1217, my car damaged due to flood, water logging in car. Service center is saying i have to wait for a month to get it resolved/repaired. Waiting for a month will damage my car more. What kind of service im getting for choosing maruti. Its just 4 months old new car . Expecting a quick response
                    Maruti Suzuki India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rajeevbindhu
                      Jul 22, 2021
                      Report
                      Copy

                      Address: Rajeev C. P. Nilayam venkulam Edava

                      My swift vxi 2021 car have too much white smoke coming out. Now the dealer saying engine head need to replace. But I am not willing to open this engine. Only 400km driven
                      +1 photos
                      Maruti Suzuki India customer support has been notified about the posted complaint.
                      Helpful
                      5 other people found this review helpful
                      5 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        J
                        Jitender_Jain
                        Jul 22, 2021
                        Mar 31, 2023
                        This thread was updated on Mar 31, 2023
                        Report
                        Copy

                        Complaint regarding poor servicing of new Ertiga

                        To the concerned person,

                        I purchased a new ertiga on 21 sep'20 and later in nov'20 i had met with an accident so i had sent my car at pasco automobiles service center, alipur sohna, haryana -122102 for repairing. At that time i was charged unnecessarily around 5k inspite of having an car insurance. I was given poorly serviced car in which there were many faults which were not told to us or noticed by them at the...
                        +5 photos
                        Helpful
                        2 other people found this review helpful
                        2 found this helpful
                        1 Comment
                        Report
                        Copy
                        V
                        Vinu8654
                        Jul 21, 2021
                        Report
                        Copy

                        Address: Poornima chowk Kalyan murbad rd , arena maruti

                        Hi sir
                        I am vinod Ahuja
                        I have booked Ertiga cng car in Jan . In 16 June visited the showroom, advisor aksay parat said . That 2 no is there in list you get the delivery in this month keep the payment ready, but car was not delivered in June . In July I visited the showroom Akshay said car not load from company, on 15th it will be available, late reason was silver is not coming, on 16 July he send new cost of car it was 3 quotation of car after booking, by 35 days gone but 2 no in list car not delivered, there manipulation in car delivery I think company should take some necessary step on it bcoz trusted maruti suzuki brand should be spoil, bcoz of this type advisor . Plz give positive result on it as I am existing customer .

                        Thanks u
                        Vinod Ahuja

                        [protected] whatsapp
                        [protected] calling

                        Booking name vinod Ahuja

                        Plz revet me
                        Maruti Suzuki India customer support has been notified about the posted complaint.
                        Jul 21, 2021
                        Updated by Vinu8654
                        Icon
                        ADVERTISEMENT

                        Cars, Parts & Vehicles
                        Maruti Suzuki India
                        Maruti Suzuki India — Last 35 days gone . 2 no in list but car not delivered
                        V
                        Vinu8654
                        Jul 21, 2021
                        Mark as Resolved

                        Hi sir
                        I am vinod Ahuja
                        I have booked Ertiga cng car in Jan . In 16 June visited the showroom, advisor aksay parat said . That 2 no is there in list you get the delivery in this month keep the payment ready, but car was not delivered in June . In July I visited the showroom Akshay said car not load from company, on 15th it will be available, late reason was silver is not coming, on 16 July he send new cost of car it was 3 quotation of car after booking, by 35 days gone but 2 no in list car not delivered, there manipulation in car delivery I think company should take some necessary step on it bcoz trusted maruti suzuki brand should be spoil, bcoz of this type advisor . Plz give positive result on it as I am existing customer .

                        Thanks u
                        Vinod Ahuja

                        [protected] whatsapp
                        [protected] calling

                        Booking name vinod Ahuja

                        Plz revet me
                        Was this information helpful?
                        No (0)
                        Yes (1)
                        ADVERTISEMENT

                        Update Complaint
                        Post your update to complaint here.
                        No file chosenAdd Image
                        Submit
                        Complaint comments Add a Comment
                        Share
                        Tweet
                        Related Complaints
                        [Resolved]
                        Maruti Udyog Limited - Warranty services.
                        1
                        [Resolved]
                        Maruti Udyog Limited / Maruti Wagon - R - Defective car/ parts
                        2
                        [Resolved]
                        Maruti Udyog Limited / Alto Lxi - Oil leakage from gearbox housing
                        4
                        [Resolved]
                        Maruti Suzuki - accident happen in authorised service centre
                        2
                        [Resolved]
                        Maruti Udyog Limited - Negligence in service of car
                        3
                        View all 6292 Maruti Suzuki India Reviews
                        Maruti Suzuki India
                        Customer Care Service
                        Customer satisfaction rating
                        27
                        %
                        Complaints6292
                        Pending0
                        Resolved1666
                        View all 6292 complaints
                        Maruti Suzuki India Phone
                        +[protected] [New Delhi]
                        +[protected] [Mumbai]
                        +[protected] [Cochin]
                        Maruti Suzuki India Website www.marutisuzuki.com
                        Maruti Suzuki India Address 1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
                        View Full Information
                        ADVERTISEMENT
                        Get a fast response from
                        every complaint that you post
                        Submit a Complaint
                        logo
                        ConsumerComplaints.in is a platform for consumers who have had negative experiences with companies. It is a place to share your concerns, issues, and have your complaints resolved.
                        BUSINESS DIRECTORY
                        A
                        B
                        C
                        D
                        E
                        F
                        G
                        H
                        I
                        J
                        K
                        L
                        M
                        N
                        O
                        P
                        Q
                        R
                        S
                        T
                        U
                        V
                        W
                        X
                        Y
                        Z
                        MAIN MENU
                        Consumer Complaints
                        Submit a Complaint
                        Categories
                        Latest Complaints
                        ADDITIONAL
                        Terms o[censored]se
                        Privacy Policy
                        Cookie Policy
                        Comment Guideliness
                        About us
                        Contact Us
                        FOLLOW US
                        Facebook
                        Twitter
                        © 2021 Indian Consumer Complaints Forum
                        Helpful
                        2 other people found this review helpful
                        2 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          ravi saigal
                          Jul 21, 2021
                          Report
                          Copy

                          Address: C 802 SURYA VIHAR, DUNDA HERA, GURGAON

                          I purchased a brezza vxi from vipul motors gurgaon on 17 jun 21, initially i was asked to purchase an auto card for Rs 800/- .however when i told them that i am also exchanging my old vehicle REGN NO HR 26 BT 1738. and i am already in possession of an auto card No[protected], , then where is the requirement to buy another and there were some points in my auto card, i was told that i need not buy another one and the points accumulated on my old vehicle would be transferred to the new vehicle No HR 26 EP 5414.
                          Today ie 21 jun 21, when i visited the showroom, i am told that the cars purchased through CSD are not eligible for an auto card.
                          I fail to understand as to why this discrimination for the army personel.
                          on 22 jun 21, i received an SMS that 505 pts have been added to maruti suzuki rewards card acct. i dont know which account or card is being referred to.
                          besides i cant add my new vehicle to the maruti suzuki rewards app.
                          i was also told that no data could be found pertaining to my mob no [protected],
                          you are requested to kindly intimate the correct position and help.
                          Maruti Suzuki India customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            N Gopalan Nair
                            Jul 21, 2021
                            Report
                            Copy

                            Address: Fuji Technical Services Pvt Ltd 507 Ellora Fiesta Plot No 8 Sector 11 Sanpada Navi Mumbai 400705

                            We have purchased a MARUTI EECO vehicle from EXCEL Auto Vista Khargar, Navi Mumbai one year back. When the car was taken for services we were informed that Catalytic Convertor associated with the Silencer has been stolen . It was a big surprise to us as we did not have any indication of such a theft from the car and there was neither any abnormalities in the car nor any drop in perfomance. We were informed that the cost of the same was around Rs 15, 000 and that we could make an insurance claim for which an FIR was required. We are seriously doubting foul play from the service dealer and although it was taken up with MARUTI, we see no action taken from their end.We are concerned about service agents and also the lack of responsibility shown by MARUTI in our case to sort out this issue. We have blacklisted EXCEL AUTO VISTA KHARGHAR from our company and we see why we should not BLACKLIST MARUTI also due to poor after sales support as we are not having confidence in MARUTI vehicles any more. We request Maruti to replace the cost free of charge during our next service call at any other service outlet and not to ask us to run around police stations/ insurance agents and take necessary action against the service dealer who showed no interest to resolve this case even after repeated reminders, escalation of complaint etc. We also request MARUTI to attend to this flaw in their system and update us regarding the action taken by them regarding this complaint. We also could not understand how a service centre can leave a vehicle from their service centre without catalytic convertor by bypassing settings too which is a serious offence.
                            +1 photos
                            Maruti Suzuki India customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              Kv George
                              Jul 21, 2021
                              Report
                              Copy

                              Vechile two headlights complaint...water entering inside the head light...
                              Maruti Suzuki India customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                J
                                Jack31
                                Jul 20, 2021
                                Report
                                Copy

                                Address: Agency House, port Blair

                                Booked an amount of Rs 10, 000/- for Alto 800 on Feb 2021. On 02 Jul 2021 the booking was cancelled by me. The receipt copy has been submitted to the showroom but the amount for Rs 10, 000/- has not been refunded till date.
                                Maruti Suzuki India customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  saurabh noutiyal
                                  Jul 19, 2021
                                  Report
                                  Copy

                                  Address: [email protected]

                                  Dear Sir/ Maam,
                                  I am using swift vxi amt car no- HR26DS2976.
                                  Today my car was not starting so I complain on road side assistance but no call back even no help form Maruti side I was waiting from last 1.30hr but no response after so many calls even I am in main city Gurgaon. That’s really make me think about service if suppose I am out of city then I don’t think I have to call Maruti for service because you don’t care about the customers.
                                  Please do the need full .
                                  +2 photos
                                  Maruti Suzuki India customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    saurabh noutiyal
                                    Jul 19, 2021
                                    Report
                                    Copy

                                    Address: [email protected]

                                    Dear Sir/ Maam,
                                    I am using swift vxi amt car no- HR26DS2976.
                                    Today my car was not starting so I complain on your road side assistance but no call back even no help form your side I was waiting from last 1hr but no response after so many calls even I am in main city Gurgaon. That’s really make me think about your service if suppose I am out of city then I don’t think I have to call you people for service because you don’t care about the customers.

                                    In future if any one will ask me about Maruti I will never suggest even I share this with others so that they can understand how you care about the problem of your customer.
                                    Maruti Suzuki India customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      G
                                      Gogaa
                                      Jul 19, 2021
                                      Report
                                      Copy

                                      Hi,

                                      I have maruti wagonr 2012 model - UP13AC4609.

                                      All attachment regarding my RC, fuel pump assembly are attached here.

                                      MY CAR fuel pump assembly is damaged as per according your authorized service centre and my car is stand there from last 2 months & no pump is found till now.

                                      I already in contact with maruti customer care no. [protected], as they provided help either in form of your spare part dealer in Chandigarh- CM MOTORS LTD., Authorized service centre or dealer - tricity LTD. Etc.

                                      Now customer care service provided me your corporate mail I'd for help.

                                      CM motor agency and tricity service centre both said to me that your car fuel pump assembly part no. Is not more available in North region because of closing making this part by maruti company and this fuel pump assembly is now available in modifying form which is searched throughout the vendors in North region but till now no positive response is coming out.

                                      No fuel pump assembly is coming till now.

                                      What I do now with my car ??????????

                                      Is maruti company is helpless, they can't satisfied his customer ???

                                      Regards,
                                      Prashant Sharma
                                      [protected]
                                      Maruti Suzuki India customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit