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Maruti Suzuki India Complaints & Reviews

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Updated: Dec 18, 2025
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Maruti Suzuki India reviews & complaints page 38

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P
from Mumbai, Maharashtra
Jan 16, 2021
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Hello sir/madam
I want to tell you that, i purchased brezza vxi from dera bassi showroom, but the showroom manager misbehave with me. Actually the reason was that they commited to me that i can do insurance of car by myself, but later on they refused but i said ok because i want car as soon as possible.On the delivery day they were charging extra money approx.(3000rs) for the insurance which i refused to pay...then the manager behave rudely and was saying that i[censored] wants to purchase than purchase otherwise u can cancel the deal, but later on sales boy jaswant called me and convinced me to buy car. But the behaviour of the manager was very rude with customer, so please take some action as we are the customer not employee that u will behave rudely with us.
Thanx
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    pankaj kumar dayal
    from Gurgaon, Haryana
    Jan 16, 2021
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    Our ex-car number MH 12 PC 2670, was drained in accumulated water in parking for hours. Insurance did survey told us it's a total loss vehicle and can't be repaired. We were financially in loss due to it. Now after few month the vehicle is repaired and sold to someone and that person is using our car. Nexa showroom team wagholi got all docs signed by us for transfer and NOC and all. And the fastag is still by my name we had recharged it, new battery was changed by us, the registration is still by my name and some one else is using that vehicle. My question is IF THE VEHICLE WAS A TOTAL LOSS AND WAS TO BE TRASHED THEN HOW IS IT NOW REPAIRED AND SOLD TO SOME ONE ? this is a kind of fraud to use...we lost our car for no reason. We paid nonsense parking charges at the nexa showroom for parking, they do not even touched our vehicle f or days . We had to run around to banks and showroom multiple time for getting this closed and to get the IDV balance back to us. The Lombard insurance team and the nexa team are not supportive and do not care for customers.
    Please answer my question, our emotions where attached with that car. They all played with it and created all nuisance.
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      P
      Praveen's
      from Noida, Uttar Pradesh
      Jan 16, 2021
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      Address: Hosur

      Sir I applied job in quikr and recieved from Maruti suzuki for the supervisor and I attended a telephonic interview and they said to pay 1990rs for the dress it is refunded with ur salary and today I received call for training verification is this job is real assured or fake pls give me a clarification
      +1 photos
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        M
        Mazhar khan Mazhar khan
        from Mumbai, Maharashtra
        Jan 15, 2021
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        Address: SEVALIA

        My vehicle tyre submitted vadodara gorva showroom, cr no:[protected], so give me information my tyre position.
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          N
          Nigan
          from Anandnagar, Uttar Pradesh
          Jan 14, 2021
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          I have purchased a second hand maruti suzuki Ritz car, 2010 model, engine no. K12MN1056838, chassis no. MA3EDKD1S00254429 and Registration number is WB06E4174 in Kolkata. Due to shifting to Bangalore for name transfer, INVOICE copy is essential to provide which was missing by the owner and not provided to me.
          It's requested to please arrange to send me the INVOICE copy at the earliest.
          My contact number is [protected] and email is [protected]@gmail.com. address is Nirmal Gangopadhyay, GK Lake View Apartments, E-108, Ananthpura road Yelahanka Bangalore-560064
          Thanks and regards
          Nirmal Gangopadhyay.
          E-108,
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            V
            Vicks82
            from Delhi, Delhi
            Jan 11, 2021
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            Address: Vadakara, Kozhikode, PIN-673101

            My name is Vikas and I am writing this complaint on behalf of my father-in-law (Mr. Sathianathan), as he had a terrible experience with Maruti Eeco wherein the outside edge of the tyres are wearing out in less than 7000 kms. Before explaining the issue I would like to let u know that our family are pride owners of Maruti, as we possess S-cross(KL 56 H 1333), Baleno(KA 03 MZ 5879) and Swift(KL 56 C 5700) apart from Mauti Eeco(KL 56 U 8229).
            Now coming to the complaint- This issue has been addressed when the vehicle was driven 7261kms (2nd Feb 2020) with the one of your service center (Indus Motors Co Pvt Ltd). We were told that this might be an issue with the tyre manufacturer(Apollo) as they have confirmed that the alignment of the vehicle is perfect and the wear out tyre was replaced with stepney for a temporary fix. This in turn made us to contact Apollo to find out the issue. However, Apollo has confirmed that the tread wear is not due to the tyre problem and insisted us to contact Maruti as it might be an issue with the vehicle. This process continued till November without any conclusion or settlement and it is an utter disappointment, as with 13252kms driven the problem still remains and other tyres are having the same problem. All the related documents and photos are attached with this for your reference. We haven't faced any problems with our other Maruti vehicles as those are driven more than 30000kms and the tyres are still looking in a perfect shape. We want you to address this issue and get it rectified permanently and also would require a replacement of those tyres. Looking forward for a prompt reply and a solution, else we will have to take an extreme step of lodging a complaint in consumer court.
            +6 photos
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              M
              Mahendramahi
              Jan 9, 2021
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              When i go for third service on date 15 dec 2020 in workshop then the engineer of workshop said that your car steering have some problem so it would be changed under warrenty so you can order it
              Then i order that part on 16 dec the manger of work shop said it will come in 2-3 day so you wait for it
              But till today no response come come from workshop and maruti suzuki company
              And i have raise many complain to toll free no [protected](many times)
              And also doing mail daily
              But company not respone any answer
              So please help us
              +1 photos
              Maruti Suzuki India customer support has been notified about the posted complaint.
              Jan 09, 2021
              Updated by Mahendramahi
              2 complain on toll free no
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                B
                BalgovindPandey 55
                from Delhi, Delhi
                Jan 8, 2021
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                Address: AUTOVISTA EXCEL PVT LTD, KOPRA, KHARGHAR NAVI MUMBAI-410210

                I have delivered vehicle Reg no mh46bv4052 maruti celerion to Autovista excel pvt Ltd, at kharghar Navi Mumbai-410210, for 1st free service, I was very surprised that despite free service, I was being charged by anyone executive Rs 350/-When asked by us, he told that this is consumable charges like coolent, oil grees etc. Is it true that when we buy a car, we are called first service free, then why was this type charge taken? I have bought two maruti cars, we have bought the second
                Car only after looking at the market services and reliability Maruti brand. It seems that this time we made a mistake by taking the car, .if it is so then the other brand is quite good in today's time. Requested to plz check such type issue and appreciate for customer issues.

                Regards
                Balgovind Pandey
                [protected]
                Mh46BV4052
                Maruti celerion
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                  S
                  Skb1981
                  from Delhi, Delhi
                  Jan 7, 2021
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                  Address: JHARSUGUDA,ODISHA

                  Sir/Madam,
                  I purchased Ciaz Delta in the month Jan -2018 . My registration Number is - OD 23 F 8806 At the time of purchase, I paid for all required accessories including Fast tag . It is nearly 3 years I have not received the same . Though I have informed the matter several times over telephone, every time I got assurance only .They are not taking the issue seriously .
                  I hope my issue to be resolved at earliest .
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                    S
                    Sathyaveni
                    Jan 5, 2021
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                    Address: Koramangala

                    Hi this is Sathya, I left my bike at service center koramangala but they robbed my front wheel mudguard. I asked them on spot but they are not giving proper answers, so for next service I left in the 9star company. If like this happen mean orion will loose their respect and trust from customer. We never get alert message from orion for service or any other related regarding bike, still I never received my RC book I purchased bike on February 10th 2020, its about 10 months but received my RC book, no proper responses from the company. Kindly check and let me know please. Very bad attitudes.
                    +1 photos
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                      Address: MAGIC AUTO PREET VIHAR NEW DELHI

                      Dear Team,

                      Magic Auto( preet Vihar, Delhi), Authorized dealer of car seller of Maruti company. They are doing fraud with customer on new car’s accessories. They installs local accessories, however they charged for the Maruti Genuine accessories. In this fraud following below members are involved:
                      • Mr. Puneet (Accessories Manager)
                      • Ms. Priya (Accessories Assistant Manager)
                      • Ms. Madhuri ( Customer...
                      +5 photos
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                      lakhvir saini
                      Dec 30, 2020
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                      Address: Autopace ind area phase 1 ramdarbar chandigarh

                      I am totally disapointed and fedup from maruti autopace truevalue car sell and exchange department ind area phase 1 ramdarbar chandogarh because I had sold my car to the autopace company 6 months before today, whose money I have not received till date and I also call the company, they continue to speak these days but no any type of response... so i will go to the consumer court directly to lodge this complaint and tweet this hrrasment.
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                        vishal bharatbhai
                        from Powai, Maharashtra
                        Dec 30, 2020
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                        Address: Kiran motors pal galaxy circle Adjan Surat

                        My name is parmar vishal bharatbhai.. parmar I have been worked as a technician in kiran motars galaxy circle pal adajan surat gujarat from last two and half year..
                        the date :- 20/11/2020 I was sick and I have asked a normal sick leave at that day but my workshop manager Mr. Vipul ramani denied to give me sick leave..so I did not come for 10 (ten) days.. And that after 10 (ten) days, I went to workshop then manager of workshop Mr. Vipul ramani restigate me just because off I did not come In workshop due to sickness ...And at the end of the month when the date of salary arrived ...my salary receipt has been issued but my salary didn't debited in my bank account so I asked manager that my salary did not debited in my bank account and the manager Vipul ramani and Mayur barot told me that you won't get salary for 20 days because I have didn't go for 10 days.. And then I told them that I will complain then they started talking rudely and in very bad manner...i didn't refused to do job as a technician but they have restigate me... So I humble request to you that please me to get my salary back for 20 days... Please solve my problems as soon as possible
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                          S
                          SunilYa56872555
                          from Delhi, Delhi
                          Dec 29, 2020
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                          Address: Jaipur ( Rajasthan ) KTL showroom

                          I booked the Car from Jaipur ( Rajasthan ) KTL showroom on 22, 12, 2020 Swift LXI. Name - jagdish Prasad Yadav They pressurized me that Sir, you should book your car today so that we can deliver to you as soon as possible. If you do not book the Car today, you will not be delivered to this price. So we booked the car on the same day. Fifty one hundred rupees. We have got the car booked. Then after that when we asked when to get the billing done and by when the delivery will be given. The car has said that delivery will be given to you before the 31th. Dec 2020 ..You will be given a car before this date. But when we are talking to you, he refused us yesterday that you cannot deliver the car. You take the car from somewhere else. We do not have a cart in stock. When I asked him, Sir, on what basis did you make my booking when you do not have a car? That day you told that if you have a car, then their behavior was mistreating me. When I booked the car, there was a happy atmosphere for me and my whole family, but now because of them there is disappointment in the whole Family. The whole house is feeling a different atmosphere, so it is not helping us either. And now neither my phone is receiving, nor I am being helped in any way. I'm feeling cheated on myself Now I do not know. We have been using Maruti's vehicles since the beginning. We have full faith in Maruti that Maruti will deliver the car to us .So, please help me. Get the car delivered to me as soon as possible Asap .Because they flatly refused me that we cannot deliver the car to you. Take your car from somewhere else. And now their behavior is my revengeful behavior. So somewhere in this way, he could not deal with me with any kind of deception, so please help me .I am also sharing a booking invoice with you. Ok Thank You Maruti Suzuki & Love You Maruti Suzuki & Love You India
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                            sonu sawarkar
                            from Powai, Maharashtra
                            Dec 29, 2020
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                            I Rakesh Purshottam Sawarkar my vehicle no. MH31FE5741 MARUTI SUZUKI SWIFT DZIRE(VDI).
                            Engine No: D13A-3506340
                            Chassis No: MA3CZF03SKD530278
                            This car i bought on April 2019.
                            After riding 12, 000 km the back side of right tyre has been rubbed and i changed the tyre but again the problem has risen.I go to the Maruti seva, Nagpur company but the company does not solve my problem they only repeatedly asking for me to come but they does not solve my problem and this problem has risen 3 times.
                            I think the problem is in company manufacturing part. I request to maruti suzuki please solve my problem as soon as possible otherwise i have to take steps for further action.
                            Maruti Suzuki India customer support has been notified about the posted complaint.
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                              Singh@412
                              from Delhi, Delhi
                              Dec 27, 2020
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                              Address: Modern automobiles industrial area phase-1 chandigarh
                              Website: [email protected]

                              I have previously made a booking for a WAGON R LXI ( CNG ) on 23/12/2020 @ 01:56 pm and cancelling it due to some unavoidable circumstances.
                              My booking number is SOB0001499 at Modern automobiles, chandigarh.
                              The dealer mr. deepak giridhar denied to give refund of 5100 rupees .
                              +1 photos
                              Maruti Suzuki India customer support has been notified about the posted complaint.
                              Dec 28, 2020
                              Updated by Singh@412
                              Mr. deepak giridhar mob. no. - [protected] has denied to give refund. I am not interested to buy this car. So Please resolve the issue asap.

                              Regards
                              Sher Singh
                              Mob. No. - [protected]

                              Dec 29, 2020
                              Updated by Singh@412
                              Mr. deepak giridhar modern automobiles ind. area phase-1 Chandigarh mob. no. - [protected] has denied to give refund right now. He said that he would refund the amount after year closing. I am not interested to buy this car. So Please resolve the issue asap.
                              Dec 30, 2020
                              Updated by Singh@412
                              There is no response from Mr. Deepak giridhar modern automobiles phase-1 chandigarh till now .
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                                S
                                seetharam!
                                Dec 27, 2020
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                                I have booked S presso vxi Red colour 23/12/20 at Maruti Suzuki ARENA (Jaikrishnaa Auto Sales, Coimbatore, Mettupalayam Road) branch. I checked twice before booking it for car availability. At the time the answer was it's available, and it will be delivered on time. A very next day I got the call from the showroom and they informed that the car is not available and there is no update on the exact delivery date. It's totally unacceptable. Since the payment was done.
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                                  Sunil Wankhade
                                  Dec 27, 2020
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                                  Address: Nagpur

                                  I had accident yesterday with front dash of Maruti Suzuki Baleno Zeta petrol variant on High way. I equipped with seatbelt. My car had burst tyre on right side, suddenly I lost control of my car. It got front dash to standing tractor trolley. But no air bag was opened in that impact. I was surprised what kind of security you are providing to us.
                                  Maruti Suzuki India customer support has been notified about the posted complaint.
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                                    K
                                    kkrange
                                    from Delhi, Delhi
                                    Dec 27, 2020
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                                    Address: KANKARIYA MARUTI ARENA, AHMEDNAGAR, MAHARASHTRA

                                    In ahmednagar, maharashtra, the suzuki dealer kankaria midc, they showing new suv outside of showroom which is locate 2 km away from showroom, its just not acceptable that new suv show us ouside away from showroom!
                                    may be that car is old one or may be a fraud,
                                    that incidence create lots of doubts in our mind.

                                    After that we immediate cancel our cars booking.

                                    Kankariya maruti arena ahmednagar showrroms service is very bogus, not reliable, and they are not always give our questions answer,
                                    ahmednagars each and every people says that kankariyas service is very third class, bogus, not relible.
                                    Maruti Suzuki India customer support has been notified about the posted complaint.
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                                      bijuvtfaeba
                                      Dec 26, 2020
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                                      We bought a Maruti S-presso VXI on 17 March 2020 from Indus Motors Angamaly. Reg. No. KL 63 G 6939
                                      Unfortunately the vehicle is not satisfactory as its music system got failed just after few weeks. As we reported to the showroom they repaired it for the first time. But just after few weeks the music system failed again. And they have taken it from the car on 25 Nov 2020 as we reported the issue in the showroom. Now it has been one month and there is no further updates from their end. As we contacted three times over phone we failed to get a reasonable response also.

                                      Being a health worker, in my hectic schedules this issue troubles me a lot as you all know. The worst thing I am facing is that the unfavorable questions regarding the hollow space in center of the new car...

                                      Hope you can understand my emotions...

                                      Looking forward to hear a favourable response from your end...

                                      Thanking you..

                                      Biju V T
                                      Junior Health Inspector
                                      PHC ###,
                                      Ernakulam.
                                      +1 photos
                                      Maruti Suzuki India customer support has been notified about the posted complaint.
                                      Dec 29, 2020
                                      Updated by bijuvtfaeba
                                      Dear Team,

                                      There is no response from Maruti Suzuki India customer support or Indus Motors Angamaly. We need urgent resolution for this issue.
                                      Dec 30, 2020
                                      Updated by bijuvtfaeba
                                      There is no response and it feels so bad...

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