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Maruti Suzuki India Complaints & Reviews

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Updated: Dec 4, 2025
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Maruti Suzuki India reviews & complaints page 38

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M
Mahendramahi
Jan 9, 2021
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When i go for third service on date 15 dec 2020 in workshop then the engineer of workshop said that your car steering have some problem so it would be changed under warrenty so you can order it
Then i order that part on 16 dec the manger of work shop said it will come in 2-3 day so you wait for it
But till today no response come come from workshop and maruti suzuki company
And i have raise many complain to toll free no [protected](many times)
And also doing mail daily
But company not respone any answer
So please help us
+1 photos
Maruti Suzuki India customer support has been notified about the posted complaint.
Jan 09, 2021
Updated by Mahendramahi
2 complain on toll free no
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    BalgovindPandey 55
    from Delhi, Delhi
    Jan 8, 2021
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    Address: AUTOVISTA EXCEL PVT LTD, KOPRA, KHARGHAR NAVI MUMBAI-410210

    I have delivered vehicle Reg no mh46bv4052 maruti celerion to Autovista excel pvt Ltd, at kharghar Navi Mumbai-410210, for 1st free service, I was very surprised that despite free service, I was being charged by anyone executive Rs 350/-When asked by us, he told that this is consumable charges like coolent, oil grees etc. Is it true that when we buy a car, we are called first service free, then why was this type charge taken? I have bought two maruti cars, we have bought the second
    Car only after looking at the market services and reliability Maruti brand. It seems that this time we made a mistake by taking the car, .if it is so then the other brand is quite good in today's time. Requested to plz check such type issue and appreciate for customer issues.

    Regards
    Balgovind Pandey
    [protected]
    Mh46BV4052
    Maruti celerion
    Maruti Suzuki India customer support has been notified about the posted complaint.
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      S
      Skb1981
      from Delhi, Delhi
      Jan 7, 2021
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      Address: JHARSUGUDA,ODISHA

      Sir/Madam,
      I purchased Ciaz Delta in the month Jan -2018 . My registration Number is - OD 23 F 8806 At the time of purchase, I paid for all required accessories including Fast tag . It is nearly 3 years I have not received the same . Though I have informed the matter several times over telephone, every time I got assurance only .They are not taking the issue seriously .
      I hope my issue to be resolved at earliest .
      Maruti Suzuki India customer support has been notified about the posted complaint.
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        S
        Sathyaveni
        Jan 5, 2021
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        Address: Koramangala

        Hi this is Sathya, I left my bike at service center koramangala but they robbed my front wheel mudguard. I asked them on spot but they are not giving proper answers, so for next service I left in the 9star company. If like this happen mean orion will loose their respect and trust from customer. We never get alert message from orion for service or any other related regarding bike, still I never received my RC book I purchased bike on February 10th 2020, its about 10 months but received my RC book, no proper responses from the company. Kindly check and let me know please. Very bad attitudes.
        +1 photos
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          Address: MAGIC AUTO PREET VIHAR NEW DELHI

          Dear Team,

          Magic Auto( preet Vihar, Delhi), Authorized dealer of car seller of Maruti company. They are doing fraud with customer on new car’s accessories. They installs local accessories, however they charged for the Maruti Genuine accessories. In this fraud following below members are involved:
          • Mr. Puneet (Accessories Manager)
          • Ms. Priya (Accessories Assistant Manager)
          • Ms. Madhuri ( Customer...
          +5 photos
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          L
          lakhvir saini
          Dec 30, 2020
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          Address: Autopace ind area phase 1 ramdarbar chandigarh

          I am totally disapointed and fedup from maruti autopace truevalue car sell and exchange department ind area phase 1 ramdarbar chandogarh because I had sold my car to the autopace company 6 months before today, whose money I have not received till date and I also call the company, they continue to speak these days but no any type of response... so i will go to the consumer court directly to lodge this complaint and tweet this hrrasment.
          Maruti Suzuki India customer support has been notified about the posted complaint.
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            V
            vishal bharatbhai
            from Powai, Maharashtra
            Dec 30, 2020
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            Address: Kiran motors pal galaxy circle Adjan Surat

            My name is parmar vishal bharatbhai.. parmar I have been worked as a technician in kiran motars galaxy circle pal adajan surat gujarat from last two and half year..
            the date :- 20/11/2020 I was sick and I have asked a normal sick leave at that day but my workshop manager Mr. Vipul ramani denied to give me sick leave..so I did not come for 10 (ten) days.. And that after 10 (ten) days, I went to workshop then manager of workshop Mr. Vipul ramani restigate me just because off I did not come In workshop due to sickness ...And at the end of the month when the date of salary arrived ...my salary receipt has been issued but my salary didn't debited in my bank account so I asked manager that my salary did not debited in my bank account and the manager Vipul ramani and Mayur barot told me that you won't get salary for 20 days because I have didn't go for 10 days.. And then I told them that I will complain then they started talking rudely and in very bad manner...i didn't refused to do job as a technician but they have restigate me... So I humble request to you that please me to get my salary back for 20 days... Please solve my problems as soon as possible
            Maruti Suzuki India customer support has been notified about the posted complaint.
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              S
              SunilYa56872555
              from Delhi, Delhi
              Dec 29, 2020
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              Address: Jaipur ( Rajasthan ) KTL showroom

              I booked the Car from Jaipur ( Rajasthan ) KTL showroom on 22, 12, 2020 Swift LXI. Name - jagdish Prasad Yadav They pressurized me that Sir, you should book your car today so that we can deliver to you as soon as possible. If you do not book the Car today, you will not be delivered to this price. So we booked the car on the same day. Fifty one hundred rupees. We have got the car booked. Then after that when we asked when to get the billing done and by when the delivery will be given. The car has said that delivery will be given to you before the 31th. Dec 2020 ..You will be given a car before this date. But when we are talking to you, he refused us yesterday that you cannot deliver the car. You take the car from somewhere else. We do not have a cart in stock. When I asked him, Sir, on what basis did you make my booking when you do not have a car? That day you told that if you have a car, then their behavior was mistreating me. When I booked the car, there was a happy atmosphere for me and my whole family, but now because of them there is disappointment in the whole Family. The whole house is feeling a different atmosphere, so it is not helping us either. And now neither my phone is receiving, nor I am being helped in any way. I'm feeling cheated on myself Now I do not know. We have been using Maruti's vehicles since the beginning. We have full faith in Maruti that Maruti will deliver the car to us .So, please help me. Get the car delivered to me as soon as possible Asap .Because they flatly refused me that we cannot deliver the car to you. Take your car from somewhere else. And now their behavior is my revengeful behavior. So somewhere in this way, he could not deal with me with any kind of deception, so please help me .I am also sharing a booking invoice with you. Ok Thank You Maruti Suzuki & Love You Maruti Suzuki & Love You India
              +1 photos
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                S
                sonu sawarkar
                from Powai, Maharashtra
                Dec 29, 2020
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                I Rakesh Purshottam Sawarkar my vehicle no. MH31FE5741 MARUTI SUZUKI SWIFT DZIRE(VDI).
                Engine No: D13A-3506340
                Chassis No: MA3CZF03SKD530278
                This car i bought on April 2019.
                After riding 12, 000 km the back side of right tyre has been rubbed and i changed the tyre but again the problem has risen.I go to the Maruti seva, Nagpur company but the company does not solve my problem they only repeatedly asking for me to come but they does not solve my problem and this problem has risen 3 times.
                I think the problem is in company manufacturing part. I request to maruti suzuki please solve my problem as soon as possible otherwise i have to take steps for further action.
                Maruti Suzuki India customer support has been notified about the posted complaint.
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                  S
                  Singh@412
                  from Delhi, Delhi
                  Dec 27, 2020
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                  Address: Modern automobiles industrial area phase-1 chandigarh
                  Website: [email protected]

                  I have previously made a booking for a WAGON R LXI ( CNG ) on 23/12/2020 @ 01:56 pm and cancelling it due to some unavoidable circumstances.
                  My booking number is SOB0001499 at Modern automobiles, chandigarh.
                  The dealer mr. deepak giridhar denied to give refund of 5100 rupees .
                  +1 photos
                  Maruti Suzuki India customer support has been notified about the posted complaint.
                  Dec 28, 2020
                  Updated by Singh@412
                  Mr. deepak giridhar mob. no. - [protected] has denied to give refund. I am not interested to buy this car. So Please resolve the issue asap.

                  Regards
                  Sher Singh
                  Mob. No. - [protected]

                  Dec 29, 2020
                  Updated by Singh@412
                  Mr. deepak giridhar modern automobiles ind. area phase-1 Chandigarh mob. no. - [protected] has denied to give refund right now. He said that he would refund the amount after year closing. I am not interested to buy this car. So Please resolve the issue asap.
                  Dec 30, 2020
                  Updated by Singh@412
                  There is no response from Mr. Deepak giridhar modern automobiles phase-1 chandigarh till now .
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                    S
                    seetharam!
                    Dec 27, 2020
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                    I have booked S presso vxi Red colour 23/12/20 at Maruti Suzuki ARENA (Jaikrishnaa Auto Sales, Coimbatore, Mettupalayam Road) branch. I checked twice before booking it for car availability. At the time the answer was it's available, and it will be delivered on time. A very next day I got the call from the showroom and they informed that the car is not available and there is no update on the exact delivery date. It's totally unacceptable. Since the payment was done.
                    Maruti Suzuki India customer support has been notified about the posted complaint.
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                      S
                      Sunil Wankhade
                      Dec 27, 2020
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                      Address: Nagpur

                      I had accident yesterday with front dash of Maruti Suzuki Baleno Zeta petrol variant on High way. I equipped with seatbelt. My car had burst tyre on right side, suddenly I lost control of my car. It got front dash to standing tractor trolley. But no air bag was opened in that impact. I was surprised what kind of security you are providing to us.
                      Maruti Suzuki India customer support has been notified about the posted complaint.
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                        K
                        kkrange
                        from Delhi, Delhi
                        Dec 27, 2020
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                        Address: KANKARIYA MARUTI ARENA, AHMEDNAGAR, MAHARASHTRA

                        In ahmednagar, maharashtra, the suzuki dealer kankaria midc, they showing new suv outside of showroom which is locate 2 km away from showroom, its just not acceptable that new suv show us ouside away from showroom!
                        may be that car is old one or may be a fraud,
                        that incidence create lots of doubts in our mind.

                        After that we immediate cancel our cars booking.

                        Kankariya maruti arena ahmednagar showrroms service is very bogus, not reliable, and they are not always give our questions answer,
                        ahmednagars each and every people says that kankariyas service is very third class, bogus, not relible.
                        Maruti Suzuki India customer support has been notified about the posted complaint.
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                          B
                          bijuvtfaeba
                          Dec 26, 2020
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                          We bought a Maruti S-presso VXI on 17 March 2020 from Indus Motors Angamaly. Reg. No. KL 63 G 6939
                          Unfortunately the vehicle is not satisfactory as its music system got failed just after few weeks. As we reported to the showroom they repaired it for the first time. But just after few weeks the music system failed again. And they have taken it from the car on 25 Nov 2020 as we reported the issue in the showroom. Now it has been one month and there is no further updates from their end. As we contacted three times over phone we failed to get a reasonable response also.

                          Being a health worker, in my hectic schedules this issue troubles me a lot as you all know. The worst thing I am facing is that the unfavorable questions regarding the hollow space in center of the new car...

                          Hope you can understand my emotions...

                          Looking forward to hear a favourable response from your end...

                          Thanking you..

                          Biju V T
                          Junior Health Inspector
                          PHC ###,
                          Ernakulam.
                          +1 photos
                          Maruti Suzuki India customer support has been notified about the posted complaint.
                          Dec 29, 2020
                          Updated by bijuvtfaeba
                          Dear Team,

                          There is no response from Maruti Suzuki India customer support or Indus Motors Angamaly. We need urgent resolution for this issue.
                          Dec 30, 2020
                          Updated by bijuvtfaeba
                          There is no response and it feels so bad...

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                            vishal bharatbhai
                            from Powai, Maharashtra
                            Dec 25, 2020
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                            Address: kiran motors Galaxy Circle pal Adjan pal surat gujarat 395005

                            My name is parmar vishal bharatbhai.. parmar I have been worked as a technician in kiran motars galaxy circle pal adajan surat gujarat from last two and half year..
                            the date :- 20/11/2020 I was sick and I have asked a normal sick leave at that day but my workshop manager Mr. Vipul ramani denied to give me sick leave..so I did not come for 10 (ten) days.. And that after 10 (ten) days, I went to workshop then manager of workshop Mr. Vipul ramani restigate me just because off I did not come In workshop due to sickness ...And at the end of the month when the date of salary arrived ...my salary receipt has been issued but my salary didn't debited in my bank account so I asked manager that my salary did not debited in my bank account and the manager Vipul ramani and Mayur barot told me that you won't get salary for 20 days because I have didn't go for 10 days.. And then I told them that I will complain then they started talking rudely and in very bad manner...i didn't refused to do job as a technician but they have restigate me... So I humble request to you that please me to get my salary back for 20 days... Please help me...
                            Maruti Suzuki India customer support has been notified about the posted complaint.
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                              Bhushan Kumar gold
                              from Delhi, Delhi
                              Dec 25, 2020
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                              Address: Kunauli Bazar supaul Bihar 847451

                              मेरा गाड़ी अल्टो 800 है BR11AN7856
                              2019 मॉडल जो चौथा सर्विस के लिए कृष्णा मोटर्स दरभंगा ले जाने के time me गाड़ी स्टार्ट नहीं हुआ तो मै tuween वालो को कॉल किए तो ओ बोला गाड़ी का ड्राइवर नहीं है 2/3 दिन में आएगा तो मै एक pikep 6000 में भारा कर के टोचन कर के ले गए कृष्णा मोटर्स वहां प्रॉब्लम बताए तो बोला 40, 000 खर्चा होगा मैने बोला वारंटी में है तो बोला पैसा है तो ठीक है नहीं है तो गाड़ी लेकर निकलो मै गाड़ी वहीं छोड़ के घर आ गए आज हमे कॉल आया और बोला आप कंप्लाइन किए है बोले हा तो बोला गाड़ी ले जाओ नहीं तो गाड़ी को बाहर कावड़ी में फेंक देंगे और फोन काट दिया

                              इस नंबर से [protected]
                              और [protected]
                              Maruti Suzuki India customer support has been notified about the posted complaint.
                              Jan 04, 2021
                              Updated by Bhushan Kumar gold
                              11 दिन हो गया मेरा कंप्लेन सोल कहां हुआ कितना दिन लगता है नहीं होगा तो भी बता दीजिए तो हम गाड़ी को भूल जाएंगे
                              Jan 04, 2021
                              Updated by Bhushan Kumar gold
                              11 दिन हो गया मेरा कंप्लेन सोल कहां हुआ कितना दिन लगता है नहीं होगा तो भी बता दीजिए तो हम गाड़ी को भूल जाएंगे
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                                M
                                mrunal jariwala
                                Dec 24, 2020
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                                I ordered car keys but it is almost a month but not get.
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                                  GAMING
                                  Dec 22, 2020
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                                  I purchase Ciaz last year August after many time complaint my Ciaz average about 15 km/l regular set average by meter company is saying 21.5 average my issue is not resolved after complaint
                                  Maruti Suzuki India customer support has been notified about the posted complaint.
                                  Dec 22, 2020
                                  Updated by GAMING
                                  purchase Ciaz last year August after many time complaint my Ciaz average about 15 km/l regular set average by meter company is saying 21.5 average my issue is not resolved after complaint
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                                    R
                                    Ram S Jadhav
                                    Dec 21, 2020
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                                    Respected sir/Mam,
                                    I purchased the new Baleno Delta car in magma gray colour from Pagaria Nexa showroom Aurangabad (Maharashtra) on Dt.31.07.2020. But after about a month, the car started getting black spots on the colour. I brought this matter to the notice of the showroom but they ignored it.
                                    My car had a minor accident on Dt. 27.11.2020 and so I'm currently parked at Maruti bodyshop, near railway station in Aurangabad(MH) for repairs from Dt.30.11.2020.
                                    However, it is my humble request that the black stains on the car be removed along with the accidental repair.

                                    Yours,
                                    Ramchandra S. Jadhav
                                    Mo [protected] (MH)
                                    +5 photos
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                                      R
                                      ravinaveen
                                      from Chennai, Tamil Nadu
                                      Dec 19, 2020
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                                      Dear Sir, Not yet resolved

                                      Reminder E mail

                                      Complaint CAS-10898C Dtd 01.12.2020

                                      Purchased Suzuki access 125 vehicle on 05.11.2020, Bill amount not yet clarified, discrepancies till date . Due to false commitment & price difference, Very much unhappy with your dealer point service .

                                      Difference amount Rs 2423/ - not yet clarified till now (as per care Relationship manager assurance ) .
                                      Hide quoted text

                                      Dealer address:

                                      MPC SUZUKI dealer, No 1, KVIC Nagar, Velachery road, Gowrivakam,
                                      Selaiyur, Chennai - 600 073
                                      Mobile no : [protected]& [protected]

                                      Vehicle no TN11AT1976 Engine No: AF[protected] Chassis No: MB8DP12DHL8308775

                                      Booking Invoice No:5469dtd:25.10.2020 After delivery Invoice No:MPC/A/488/20-21 dtd : 08.11.2020 (Scanned copy is also attached )
                                      Hide quoted text

                                      As per Care manager guidance spoke to Mr.Hars Ji (mobile no : [protected]) over telephone today, But not yet recived any clarity break up regarding accessories paid Rs 7254/- Also not yet received exact bill details with correct discount till now. Not satisfied . Hence there is no resolution - Nill.

                                      PFA herewith accessories invoice bill dated 08.11.2020 & enquiry invoice copy dated 25.10.2020 MPC Suzuki, Gowrivakkam, Tambaram for your kind reference.

                                      Hence kindly intervene and arrange resolution for the same at the earliest.
                                      Maruti Suzuki India customer support has been notified about the posted complaint.
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