Maruti Suzuki India Complaints & Reviews

I have purchased a second hand maruti suzuki Ritz car, 2010 model, engine no. K12MN1056838, chassis no. MA3EDKD1S00254429 and Registration number is WB06E4174 in Kolkata. Due to shifting to Bangalore for name transfer, INVOICE copy is essential to provide which was missing by the owner and not provided to me.
It's requested to please arrange to send me the INVOICE copy at the earliest.
My contact number is [protected] and email is [protected]@gmail.com. address is Nirmal Gangopadhyay, GK Lake View Apartments, E-108, Ananthpura road Yelahanka Bangalore-560064
Thanks and regards
Nirmal Gangopadhyay.
E-108,

My name is Vikas and I am writing this complaint on behalf of my father-in-law (Mr. Sathianathan), as he had a terrible experience with Maruti Eeco wherein the outside edge of the tyres are wearing out in less than 7000 kms. Before explaining the issue I would like to let u know that our family are pride owners of Maruti, as we possess S-cross(KL 56 H 1333), Baleno(KA 03 MZ 5879) and Swift(KL 56 C 5700) apart from Mauti Eeco(KL 56 U 8229).
Now coming to the complaint- This issue has been addressed when the vehicle was driven 7261kms (2nd Feb 2020) with the one of your service center (Indus Motors Co Pvt Ltd). We were told that this might be an issue with the tyre manufacturer(Apollo) as they have confirmed that the alignment of the vehicle is perfect and the wear out tyre was replaced with stepney for a temporary fix. This in turn made us to contact Apollo to find out the issue. However, Apollo has confirmed that the tread wear is not due to the tyre problem and insisted us to contact Maruti as it might be an issue with the vehicle. This process continued till November without any conclusion or settlement and it is an utter disappointment, as with 13252kms driven the problem still remains and other tyres are having the same problem. All the related documents and photos are attached with this for your reference. We haven't faced any problems with our other Maruti vehicles as those are driven more than 30000kms and the tyres are still looking in a perfect shape. We want you to address this issue and get it rectified permanently and also would require a replacement of those tyres. Looking forward for a prompt reply and a solution, else we will have to take an extreme step of lodging a complaint in consumer court.

When i go for third service on date 15 dec 2020 in workshop then the engineer of workshop said that your car steering have some problem so it would be changed under warrenty so you can order it
Then i order that part on 16 dec the manger of work shop said it will come in 2-3 day so you wait for it
But till today no response come come from workshop and maruti suzuki company
And i have raise many complain to toll free no [protected](many times)
And also doing mail daily
But company not respone any answer
So please help us

I have delivered vehicle Reg no mh46bv4052 maruti celerion to Autovista excel pvt Ltd, at kharghar Navi Mumbai-410210, for 1st free service, I was very surprised that despite free service, I was being charged by anyone executive Rs 350/-When asked by us, he told that this is consumable charges like coolent, oil grees etc. Is it true that when we buy a car, we are called first service free, then why was this type charge taken? I have bought two maruti cars, we have bought the second
Car only after looking at the market services and reliability Maruti brand. It seems that this time we made a mistake by taking the car, .if it is so then the other brand is quite good in today's time. Requested to plz check such type issue and appreciate for customer issues.

Regards
Balgovind Pandey
[protected]
Mh46BV4052
Maruti celerion

Sir/Madam,
I purchased Ciaz Delta in the month Jan -2018 . My registration Number is - OD 23 F 8806 At the time of purchase, I paid for all required accessories including Fast tag . It is nearly 3 years I have not received the same . Though I have informed the matter several times over telephone, every time I got assurance only .They are not taking the issue seriously .
I hope my issue to be resolved at earliest .

Hi this is Sathya, I left my bike at service center koramangala but they robbed my front wheel mudguard. I asked them on spot but they are not giving proper answers, so for next service I left in the 9star company. If like this happen mean orion will loose their respect and trust from customer. We never get alert message from orion for service or any other related regarding bike, still I never received my RC book I purchased bike on February 10th 2020, its about 10 months but received my RC book, no proper responses from the company. Kindly check and let me know please. Very bad attitudes.

Dear Team,

Magic Auto( preet Vihar, Delhi), Authorized dealer of car seller of Maruti company. They are doing fraud with customer on new car’s accessories. They installs local accessories, however they charged for the Maruti Genuine accessories. In this fraud following below members are involved:
• Mr. Puneet (Accessories Manager)
• Ms. Priya (Accessories Assistant Manager)
• Ms. Madhuri ( Customer support Executive: She is also involved by favour to her fraud team even after fraud exposed in front of customer)
• Sr. Management ( Because without their knowledge such type frauds are not possible)

Back Ground : I have purchased a new car ( Wagon-R LXI – CNG) on dated 11/11/2020 through Mr. Kuldeep(Magic Auto) included accessories along with Music system and rear camera with screen. But I didn’t receive the accessories bill till 22/12/2020 after hard discussion with Magic Auto team, I received the bill on dated 22/12/2020 but part number was not mentioned for rear camera only in that list. Later on I found that this camera was of RD make instead of MSGA. In the same context, I went again at Magic auto on dated 27/12/2020 to get the part number of already installed rear camera in my car. But they was making excuse to unable to provide the part number, however they are ready to replace it and finally they replaced rear camera of my car at 8:00Pm. Then I found old rear camera was local RD make(attached image fyr).

In this context, I would like share one more incident. Initially they installed a music system (pioneer make) in my car, which was not working properly and they replaced it with Sony make music system that also was not working properly. Then finally they replaced 3rd time with Sony make system. Therefore I strongly feel that initially 2 time installed music system was duplicate.

This is very unethical practice and Magic Auto is cheating to the customers. Therefore I request you, please cancel the dealership license of all Magic Auto or put penalty of at least 10, 00, 000 inr on them and I need the proof of same. Further I would like to get a call/Communication from Maruti Suzuki only, not from Magic Auto.

If Maruti team will not taking any action against Magic auto. So I have to share this fraud on all social media.

Prompt response will be appreciated.

I am totally disapointed and fedup from maruti autopace truevalue car sell and exchange department ind area phase 1 ramdarbar chandogarh because I had sold my car to the autopace company 6 months before today, whose money I have not received till date and I also call the company, they continue to speak these days but no any type of response... so i will go to the consumer court directly to lodge this complaint and tweet this hrrasment.

My name is parmar vishal bharatbhai.. parmar I have been worked as a technician in kiran motars galaxy circle pal adajan surat gujarat from last two and half year..
the date :- 20/11/2020 I was sick and I have asked a normal sick leave at that day but my workshop manager Mr. Vipul ramani denied to give me sick leave..so I did not come for 10 (ten) days.. And that after 10 (ten) days, I went to workshop then manager of workshop Mr. Vipul ramani restigate me just because off I did not come In workshop due to sickness ...And at the end of the month when the date of salary arrived ...my salary receipt has been issued but my salary didn't debited in my bank account so I asked manager that my salary did not debited in my bank account and the manager Vipul ramani and Mayur barot told me that you won't get salary for 20 days because I have didn't go for 10 days.. And then I told them that I will complain then they started talking rudely and in very bad manner...i didn't refused to do job as a technician but they have restigate me... So I humble request to you that please me to get my salary back for 20 days... Please solve my problems as soon as possible

I booked the Car from Jaipur ( Rajasthan ) KTL showroom on 22, 12, 2020 Swift LXI. Name - jagdish Prasad Yadav They pressurized me that Sir, you should book your car today so that we can deliver to you as soon as possible. If you do not book the Car today, you will not be delivered to this price. So we booked the car on the same day. Fifty one hundred rupees. We have got the car booked. Then after that when we asked when to get the billing done and by when the delivery will be given. The car has said that delivery will be given to you before the 31th. Dec 2020 ..You will be given a car before this date. But when we are talking to you, he refused us yesterday that you cannot deliver the car. You take the car from somewhere else. We do not have a cart in stock. When I asked him, Sir, on what basis did you make my booking when you do not have a car? That day you told that if you have a car, then their behavior was mistreating me. When I booked the car, there was a happy atmosphere for me and my whole family, but now because of them there is disappointment in the whole Family. The whole house is feeling a different atmosphere, so it is not helping us either. And now neither my phone is receiving, nor I am being helped in any way. I'm feeling cheated on myself Now I do not know. We have been using Maruti's vehicles since the beginning. We have full faith in Maruti that Maruti will deliver the car to us .So, please help me. Get the car delivered to me as soon as possible Asap .Because they flatly refused me that we cannot deliver the car to you. Take your car from somewhere else. And now their behavior is my revengeful behavior. So somewhere in this way, he could not deal with me with any kind of deception, so please help me .I am also sharing a booking invoice with you. Ok Thank You Maruti Suzuki & Love You Maruti Suzuki & Love You India

I Rakesh Purshottam Sawarkar my vehicle no. MH31FE5741 MARUTI SUZUKI SWIFT DZIRE(VDI).
Engine No: D13A-3506340
Chassis No: MA3CZF03SKD530278
This car i bought on April 2019.
After riding 12, 000 km the back side of right tyre has been rubbed and i changed the tyre but again the problem has risen.I go to the Maruti seva, Nagpur company but the company does not solve my problem they only repeatedly asking for me to come but they does not solve my problem and this problem has risen 3 times.
I think the problem is in company manufacturing part. I request to maruti suzuki please solve my problem as soon as possible otherwise i have to take steps for further action.

I have previously made a booking for a WAGON R LXI ( CNG ) on 23/12/2020 @ 01:56 pm and cancelling it due to some unavoidable circumstances.
My booking number is SOB0001499 at Modern automobiles, chandigarh.
The dealer mr. deepak giridhar denied to give refund of 5100 rupees .

I have booked S presso vxi Red colour 23/12/20 at Maruti Suzuki ARENA (Jaikrishnaa Auto Sales, Coimbatore, Mettupalayam Road) branch. I checked twice before booking it for car availability. At the time the answer was it's available, and it will be delivered on time. A very next day I got the call from the showroom and they informed that the car is not available and there is no update on the exact delivery date. It's totally unacceptable. Since the payment was done.

I had accident yesterday with front dash of Maruti Suzuki Baleno Zeta petrol variant on High way. I equipped with seatbelt. My car had burst tyre on right side, suddenly I lost control of my car. It got front dash to standing tractor trolley. But no air bag was opened in that impact. I was surprised what kind of security you are providing to us.

In ahmednagar, maharashtra, the suzuki dealer kankaria midc, they showing new suv outside of showroom which is locate 2 km away from showroom, its just not acceptable that new suv show us ouside away from showroom!
may be that car is old one or may be a fraud,
that incidence create lots of doubts in our mind.

After that we immediate cancel our cars booking.

Kankariya maruti arena ahmednagar showrroms service is very bogus, not reliable, and they are not always give our questions answer,
ahmednagars each and every people says that kankariyas service is very third class, bogus, not relible.

We bought a Maruti S-presso VXI on 17 March 2020 from Indus Motors Angamaly. Reg. No. KL 63 G 6939
Unfortunately the vehicle is not satisfactory as its music system got failed just after few weeks. As we reported to the showroom they repaired it for the first time. But just after few weeks the music system failed again. And they have taken it from the car on 25 Nov 2020 as we reported the issue in the showroom. Now it has been one month and there is no further updates from their end. As we contacted three times over phone we failed to get a reasonable response also.

Being a health worker, in my hectic schedules this issue troubles me a lot as you all know. The worst thing I am facing is that the unfavorable questions regarding the hollow space in center of the new car...

Hope you can understand my emotions...

Looking forward to hear a favourable response from your end...

Thanking you..

Biju V T
Junior Health Inspector
PHC ###,
Ernakulam.

My name is parmar vishal bharatbhai.. parmar I have been worked as a technician in kiran motars galaxy circle pal adajan surat gujarat from last two and half year..
the date :- 20/11/2020 I was sick and I have asked a normal sick leave at that day but my workshop manager Mr. Vipul ramani denied to give me sick leave..so I did not come for 10 (ten) days.. And that after 10 (ten) days, I went to workshop then manager of workshop Mr. Vipul ramani restigate me just because off I did not come In workshop due to sickness ...And at the end of the month when the date of salary arrived ...my salary receipt has been issued but my salary didn't debited in my bank account so I asked manager that my salary did not debited in my bank account and the manager Vipul ramani and Mayur barot told me that you won't get salary for 20 days because I have didn't go for 10 days.. And then I told them that I will complain then they started talking rudely and in very bad manner...i didn't refused to do job as a technician but they have restigate me... So I humble request to you that please me to get my salary back for 20 days... Please help me...

मेरा गाड़ी अल्टो 800 है BR11AN7856
2019 मॉडल जो चौथा सर्विस के लिए कृष्णा मोटर्स दरभंगा ले जाने के time me गाड़ी स्टार्ट नहीं हुआ तो मै tuween वालो को कॉल किए तो ओ बोला गाड़ी का ड्राइवर नहीं है 2/3 दिन में आएगा तो मै एक pikep 6000 में भारा कर के टोचन कर के ले गए कृष्णा मोटर्स वहां प्रॉब्लम बताए तो बोला 40, 000 खर्चा होगा मैने बोला वारंटी में है तो बोला पैसा है तो ठीक है नहीं है तो गाड़ी लेकर निकलो मै गाड़ी वहीं छोड़ के घर आ गए आज हमे कॉल आया और बोला आप कंप्लाइन किए है बोले हा तो बोला गाड़ी ले जाओ नहीं तो गाड़ी को बाहर कावड़ी में फेंक देंगे और फोन काट दिया

इस नंबर से [protected]
और [protected]

I ordered car keys but it is almost a month but not get.

I purchase Ciaz last year August after many time complaint my Ciaz average about 15 km/l regular set average by meter company is saying 21.5 average my issue is not resolved after complaint