Maruti Suzuki India Complaints & Reviews

I purchase dzire zxi plus from maha maya auto cars ambikapur district sarguja chattisgarh on 21 january 2020 but from last six months my rc not came upto me, staff at showroom everytime changes reason for that from last 4 months, now they say that rc is with agent in jashpur and you go to there and take the rc from agent at jashpur, my experience is worst with dealer, so i request to do needful and give me my rc as soon as possible

I bought my new Maruti brezza car Navneet Motors Udaipur while purchasing the car I bought zero depth insurance and and while purchasing they sad.. in the cover till 40000 kilometres for tyres included.
But after only 10, 000 kilometres in the period of one year unfortunately 2 tyres of my car burst.
Now the company says it is not
manufacturindefault. but I want to know how come possible both the tyres from the same place burst how can possible if it is not the manufacturing default.
Now here who is the responsible Maruti Suzuki company
MRF tyre company
national highway ( I have the slip of toll plaza just know it was not of driving )
Or my Zero depth insurance.

Dear

I’ve purchased maruti suzuki super carry having registration no. ‘pb10hb1672’ from stan autos, ludhiana last year in february 2019 by the name of kathuria enterprises. After 3-4 months of purchase we started facing problems in this van. When ever i send that van to service centre for checking it takes a lot to time to find the problem. Afterwards they never have any part in stock to change. Today i....

My car accident 2 months. Car vadodara kiran motors workshop but not actively my car riper working and i context car body assistant ans spare part not available

My car was breakdown in last month and after complaint in road side assistance company Engineers verify that car fule pump is no working so they told me that you can tow your car in Karnal motors. So, as they said I did the same thing and with reference of company employee of Karnal motors I was gave the 2000 RS. Towing charge they said that this amount will be reimbursed to you after we provide you towing receipt. But still I am waiting for my 2000 reimbursement and they can't even pick my call

Meri car weganr 1l ka registration 9 oct. 2019 hai meri car recall me hai ya nahi please tell me

Mene 2019 me 1l wagenr li hai usaka ragistration 9 october 2019 ka hai to meri car gj09 bg 6008 recall listed hai ya nahi vo muje mo.[protected] pe call karake bataye

I went to Maruti Suzuki Rewari Road Narnaul Distt mahendergarh to repair my personal car Baleno No. HR 35 P 2743 which was damaged due to some tragedy. When I got my car I found that 2 wires are hanging below Steering out of 1 white wire is cut and hanging down. The service I got was very very poor. Please look into the matter.

I am owner of alto k10 vxi vehicle no. Pb10-gj-4674 model 2017. I am also having auto card no.[protected]. The services of my car has been got done from sandhu automobiles pvt. Ltd. Link road, dholewal chowk, ludhiana on[protected] and other services. Rewards points are not added in auto card.
2. I have got renewed insurance policy my vehicle from maruti suzuki[protected] and in the year 2017, 2018 and 2019 through sandhu automobiles pvt. Ltd. Reward points are not added in auto card. Rewards points of fog lamps are not added in my auto card.
3. My auto card no.[protected] is not shown in computer system of sandhu automobiles pvt. Ltd.
4. The reward points are not added from the date of purchase of my vehicle as your computer system is not working which is occurred financial loss to me.
5. My reward points of services, fog lamp and insurances are not added in auto card till date despite repeated demands and requests.
It is, therefore, prayed that reward points may kindly be updated in auto card no.[protected].
Complainant
Nirmal kumar
[protected]

I have filed my online copmplaint no 54898776 dt. 2nd july 2020. Surprisingly received today sms that my complaint has been resolved and closed as per my satisfaction. This is purely eye wash. I made complaint against the service dealer dd motors in kirti nagar new delhi for charging rs. 10575 for service of wagon r car. They looted me for work which was done post my denial. Beauty of maruti thay they have forwarded my complaint to dd motors itself and some lady called up to know happened. The call was just to mere formality and no response thereafter. Is it how maruti works that they send the complaint of consumer to same dealer who is cheating the consumer then what result do anyopne expect. This is like thief is investigating himslef and we expect fair investigation great work maruti.

I have purchased 2nd hand maruti suzuki car model wagon r lx e3 ac, whose registration date is 2/12/2009 with engine number f10dn4709068, with chassis number ma3eed81s00884239*l9 having reg no:ga06t1427. The first owner pedru xavier has lost his invoice copy of the car and i need it to pay road tax so please send me a duplicate invoice copy on my below email address it would be of great help from your behalf.

My address is borchem bhatt opposite old football ground caranzalem panjim goa.
Email id :[protected]@gmail.com
Mobile no : [protected]

Kindly find the attached buyer delivery receipt and be informed through the medium of this mail that  i exchanged my old car bearing registration no dl3cbc1745 with new swift vdi car registration no dl6cn7463 on 3rd of july 2015 from t r sawhney motors e-260, amar colony, lajpat nagar-iv, near police station, new delhi, delhi 110024 and presently located at block g, block d, kalkaji, new delhi, delhi 110019 opposite to ashok bhawan nehru place. It was to my surprise that the ownership of the car is not yet transferred and the car was sold out in 2015. I telephonically informed mr varun on mobile no [protected] and copy shared a copy of the buyer delivery receipt through whatsapp and helpline no. [protected] on 04/07/2020please note that this is a fault of compliance with the seller-buyer contract and you sold out the care intentionally. It is pertinent to mention here that all the responsibilities of the car are legally transferred to t r sawhney motors
Under the said circumstances, kindly get the ownership of the car transferred within a period of 10 days from the receipt of this mail in order to avoid any further litigation. Hope legal sense will prevail to you.
That after repeated calls and request i did not get any solution and maruti people are least bothered. I tried to approach them through customer care many time but most of the times they disconnect the calls intentionally. I wrote them a mail on 4th of july and called them many times but they never reply. Kindly look into the matter and resolve the issue

Dear team

I am hereby requested that, i have given my car to repair in navdesh autos under accident repair case under insurance claim policy on dated ;23rd feb 2020, but still even after nearly 5 months thr is still no response from the navdesh autos. They have promised me that i will be receiving car by 23rd march., but it's now 11 june and still there is no whereabout the repairing or delivery of the car . Even i had approached ceo of navdesh auto mr saurav gupta on his number [protected], he is the most weird and pathetic person, he said for me its a case i dont have time to meet you and hear your concerns please do whatever you wish to do  its a clear example how maruti values their customers even i do have two products of maruti still facing same is very much stressful moreover if the king (Ceo) behaves like this the workers attitude you gonna made guessÂ

Following are the highlighted pointsÂ
1. The service advisor mr ajay is so offensive that he didnt have sesse how to talk to lady customer (My sister) obviously if your so called ceo mr. Aurav gupta said this then same can be epected from workers2. Now on arriving on 10th july the workshop persons said "please repair from outside and share the bills, will claim". Can anybody share why should i repair from local market, is maruti oblige this 3. For you its a case, but for me its a family car, samething i conveyed to gupta ji he said "main kya karoo, 50 grahak aate hai tere jaise"4. Spare tyre fitted in place of damaged tyre & damaged tyre used as a sapre 5. Navdesh autos had taken all amount from insurance company is it the reason for such pathetic servicesÂ

I believe abovesaid point can easy to understand my pain, in case you still dont want to take any action against such harassment then let me know as its 6 months till date but no help yetÂ
I will provided you sufficient stuff for the same whenever you want any proofÂ
Thanks & regards
Gaurav mangla

I would like to bring your attention to an unsatisfactory experience I had at your auto repair workshop Maruti Suzuki Arena, Mundka, New Delhi area. I have been a loyal customer for many years and feel that incomplete, unsatisfied and terrible service provided me on …………..

On 14th May, 2018 due to an accident I visited with my vehicle at your Service Point, Mundka Repair Workshop. The driver Side Running Board of my car was totally damaged and replaced by your workshop. After 7-8 months, I was shocked when i saw that the driver side running board is completely damage due to rust, its horrible experience for me that I purchased new body parts from a prestigious brand like Maruti and it had been damaged within 7 to 8 months. I paid for this approximately Rs. 254000/- which is not a small amount. I visited many times at Munda Service Centre and requested them also, but they all are refusing to solve my problem and said that its warranty was laps. But I failed to understand that if you sold me an original part from Maruti Show Room then how can rust into this part within 7-8 months and another side of the same parts is extremely in a good condition?

Sir, its horrible experiences for me. Maruti is a prestigious company in world wide and famous for service but these types of mistakes and behaviors of staffs will be totally damaged the image of Maruti Company.

Please help me and try to solve my above request as soon as possible. One line in reply will be highly appreciated.

Thanking you,
Dr Rakesh Pathak
[protected]

There is a problem with gear box after reaching 35000 km. Complained with the bhargavi service station at nellore, they have not done it properly, and the problem is still persisting. When the gear operated to third one it is slipping down to neutral, it is a big problem in traffic the speed will reduced and the back side vehicles have to apply immediate brakes. The service centre at nellore are not in a position to accept their inefficiency in rectifying the problem. Moreover they're very much interested to pressurise to the customers to hve the warranty for four years by paying huge amount. And the will not attend the repairs etc.

Dear sir
We have purchased maruti ignis delta (Petrol) from shenbaka cars, pondicherry on 29 may 2017. Car number py05c4878,
Vehicle id ma3nfg81she128671, chassis no 128671, engine number 4284602.
The vehicle is under extended warranty till 28 may 2021.
Problem:
Six months back we have noticed formation of several holes in the inside of front door, inside of back door, inside of right door, outside near petrol tank and backside on the dicky.
We have made complaints to shenbaka cars, pondicherry several months.
They informed us that they have forwarded the complaint to your office and waiting for reply.
I am surprised and pained by the poor quality of the vehicle that i have purchased.
Please make arrangement for replacement of doors and outer body.
Early action is requested
Dr. C. Adithan
On behalf of dr. A. Surendiran
Pondicherry
Mobile[protected]

Good day sir
I submitted my vehicle gj06 hl 0250 (Eeco) on date 05/06/2020. For workshop repair. Workshop promise me to give vehicle back within max 15 day. All documentation and related procedure is already completed, now its almost near about more then 1 month still there is no positive reply by workshop. We are constantly in touch with workshop by telephonic communication but there is no positive reply and feedback.
If there is no positive satisfactory reply from your side soon i will raise my complain to higher authority or grahak suraksha.

They told me they will charge 175 rs for sanitizing car, after check up when they gave me the estimate they charge with 200 for sanitizaton, i queried then then they replied total is 200 including gst, the total estimate they gave me is 9600 around, during last service they had given the similar estimate, i think they are completing the target given by the management

Aged service centre
They dont listen, they do what they like to do
They dont resolve, they create problem to make customer fear

Today i have given my maruti alto 800 for service, last time

Bought the ignis delta petrol (Mt) on the year 2017 march. Till date it has run about nearly 6800km. Last day i travel for a 80 km, long distance with a. C on whole time. At the last hour i. E after near about 65 km. The cabin feels hot inspite of feeling cold, where as i kept rhe blower speed at 2nd position.

I maintain my car regularly with all kinds of engine coolant etc., but this unexpected behaviour of the car gave me a great shock. Before this i like this car very much, but this thing give a very negative impact on me.

A person named vikas patel posted ad in facebook page for selling his car introduced himself as indian army and demanded rs 7500 for the army transport services, which i found fraud and didn't send the money.

Photos of his id, courier account attached.

Please take action.