Maruti Suzuki India Complaints & Reviews

I purchased wagon r model vxi in 2009 from patel motors, indore and later on i was transferred to ahmedabad in gujarat. As per new motor vehicle act hsrp number plate is mandatory in ahmedabad and i have been fined by traffic police.
Have requested the above indore dealer to provide the hsrp plate number on urgent basis but not getting satisfactory response.

My registartion no. Of car is mp09-ce-3034.

Request to kindly direct the concerned official and owner and general manager of patel motors to provide the hsrp number plate immediately. I am ready to provide all the documents and necessary fees for getting it.

In anticipation of quick response from your end.

Regards

Alok narayan
Mobile-[protected], [protected]

I m mr manos protim baruah, from golaghat, assam. I have purchased a new celerio vxi car from pindar car world guy, gorchuk delar through golaghat outlet on 4/12/19. But till date i have not received sales invoice, sale certificate, money receipt, insurance policy, temporary registration certificate, extended warranty card, fasttag car documents. Also i have not received balance money, i have given d/d of rs. 496861, including inssuranc money for 3yrs rs 36707. That is why i have not able to drive my car and get registration no.

Sir, my maruti celario car had coolant leaking problem and is overheating only after 3 years of purchase. Coolant leak is a serious problem so i visited rana service centre and pasco service centre. But both these centre said that they don't have spare parts where shall i take my vehicle have i done some mistake by purchasing maruti car. Sir this is very pathetic service of yours. I don't know what to do.

Sir, I would like to submit a serious complaint against your Kerala dealership SAI SERVICE EDAPPALLI on their false delivery commitment for my booking ID SOB 19003183 dt.[protected]PBK[protected]
The vehicle is booked for my Wife Mrs. Salini R Varmma who is a government VHSE school teacher. I am a BVQI certified Lead Auditor for Quality Management System and also working as a technical consultant after my 25 years of industry service.
The commitment as per booking document is that the delivery of booked variant of vehicle will be done in a period of maximum 4 weeks from the date of booking. Hence, the delivery must be happened on or before[protected].
This is a very difficult situation for me as well as any customer, if a dealership steps back from the delivery commitment by forcing me to change my vehicle model/variant/colour to the only one available model/colour, or cancel the order booking. Bringing customers into a trap at final moment and somehow forcing them to take the old stock/available stock may be a tricky strategy for clearing old stocks.
Mr.Sijo(Sales executive f SAI Service) was alarmed me that there is least/no chance of getting and delivering my booked variant since there is no vehicle available from Maruthi as per the mail correspondence given by Allotment Team of SAI Service and Maruthi. Hence, I must change my vehicle colour to RED (which I never like as my choice).
This is not fair for Maruthi and SAI Service to trouble customers like this.As per SAI Service demand, I have cancelled my vehicle and I became vehicle less.I lost 15 days in December due to the delay from Maruthi.
Trusting the dealer I sold my old car also.This brings more troubles for my family having aged parents who may require vehicle on emergency hospitalization purpose.
Proper compensation to be granted to me for the troubles made by SAI Service and Maruthi in this regard.
Maruthi Territory sales manager Mr.Saraf is not taking it as serious to take action on SAI Service for accumulating orders without verifying the stock details and bringing customers into trouble by forcing for cancelling the vehicle.

I request for necessary compensation (RS.1, 00, 000) for the time lost and troubles I faced by without vehicle.Please take necessary action on SAI Service, Edappalli Through Maruthi Suzuki company for their false delivery commitment,

Required proofs are attached herewith and further details can be submitted as per your order.

With Regards

For Salini R Varmma

Sreeprasad T(Husband)

Dear sir,
I jasmit singh submit that i booked swift zxi (Srr4bzi) dt 20/12/2019 as per id no pbk 19000250 swift petrol (Srr4bzi) and token money of rs 2000/ was accepted by you and same is still with you.

I request you to kindly immediately deliver the above car as per quotation provided by you and on the basis of which i have already got car loan sanctioned from hdfc bank ltd. On the date of booking, your sales manager mr. Jasbir singh, confirmed that car will be delivered in few days, positively before the end of month and year.

I now urge you to kindly deliver the same car on same terms and conditions on the basis of which booking by you was accepted.

I am sure that you honour your commitment and do the same.

Thanking you

Jasmit singh
Mob: [protected]

I purchased breeza in sep, 2018 and till date the dealer (M/s stan auto, sherpur, ludhiana) has replaced my car's clutch assembly 2 times,

1st on 12000 kms
2nd on 29000 kms

The problem (Jeerking in 1st gear & 2nd gear) is solved 1st time when clutch was replaced on 12000 kms, but when car completed 29000 kms the same problem came out, then the dealer changed the clutch assembly 2nd time, but this time...

Dear sir,
With due respect i want to inform you that i have purchased a new dezire zxi+ from poddar car world, coochbehar. After one year when i have come to claim for my vehicle damage with the insurance policy at a maruti authorisded service station, they informed me that there is a problem in insurance policy& insurance company also informed me. I have paid premium for 1st party insurance for three years with nil depreciation cover....

We have financed a vitara breeza to Mr Rahul baliram birla who has taken the delivery from city cars satna branch panna, but dealer has mentioned for Hypothecation to state bank of india instead of Hypothecated to bank of india
Even after fallow up your employees are not responding possitivly, even after complaining they have given a time for Rto change with in 12days ie 5th December 2019, but even after 15days of time period your dealer is not able to provide us even a single paper that they have submitted for Hypothecation change to Rto, even after the followup with your GM sir Mr. Khan contact details [protected], registration with change in Hypothecation not provided to us, what a service given to us, how a bank can finance to city cars dealer, please resolve the issue otherwise we have to choose other options for the same,

Dear Sir,

Being an Indian manufacture of Maruti Suzuki, I have purchased a Baleno-POC in November, 2019 from your authorized dealer Pasco Automobiles through True Value, Sector-18, Old Delhi Road, Gurugram. I feel proud being an Indian Citizen to prefer Indian brand vehicle. The authorized representative i.e. Ms. Tripti (Sale Executive) & Sh. Neeraj Sachdeva (Manager) of True Value, told me that the aforesaid vehicle have runs only 80 KM and due to some scretches and outdated, they offered a discount and the vehicle purchased by me after paying net worth cost of Rs. 6, 40, 000/-. Further, the representative has also given assurance me that no mechanical fault have ever been occurred in the said vehicle and likely to be new car.
But very regretted to inform you that major damage inside engine has been taken place when the car was drive towards Bawal, Delhi-Jaipur National Highway (NH-48) near Bawal, Distt. Rewari on 16.12.2019 (afternoon). At the time of incident, my cousin has informed to above said persons regarding the problem faced by my family due to the sudden damage of outer body of engine.
I called your nearest service centre and they told me it is not possible to maintain immediately, as the problems with the petrol engine. After that your representative arranges to toe the vehicle and placed at your service station i.e. Pasco, Sector-18, Gurugram on 17.12.2019. On the calling of your service engineer i.e. Mr. Surender, we met with him and according to circumstances it was ascertained that the damage was not occurred in any accident and your service engineer has informed that there is a damage of hydraulic lock inside the engine and the part has been broken of the effect of speedy damage, due to which the repair can be possible only after open the total engine. As I have invested hard money and purchase a car runs only 80 KM and not acceptable to repair to open the engine and replace any accessories/parts. We have continue co-ordinate with the above said representative of True Value with request to replaced the vehicle as I am not able to take any further risk which may cause a reason of damage of my family in future incidient as that day also may be the car caught fire due to the highly damage. However, it is very regretted the representative are not telling anything. Therefore, in above circumstances I am informing to take further decision in the matter and also requested to replace my car with immediate effect, as the incidient was happened due to the manufacturing default. Hope that you will be looking the matter and positive response may be sent to me within two days, failing which, I have no option to complaint a file for registration of FIR before Police Authorities against the manufactures i.e. Maruti Suzuki through its Directors, Pascos Automobiles through its Directors and True Value through its Directors alongwith the above said officials of company in the criminal proceeding under various sections of IPC.

With Regards,
Vimal Singh

Sir, i hve alrady complint to dealer but till date not solve
Dealer - seva arena, amravati road, nagpur, maharshtra

Complaint - hair crack arises on steering wheel horn pad

Now we will fear to drive the car because we think anytime anywhere airbag will came out

So pls requesting to replace horn pad or steering wheel whatever u think
Our problem should resolved on immediate basis

Thanks

Achal chandak, nagpur, maharashtra, [protected]

Note - dealer compliant no.[protected]

My suzuki access 125 scooter gives loud sound while starting. I gave it for repair to imperial auto llp mira road, thane 401107. Job card no is 12672. But they have not yet repaired the vehicle telling that vehicle part (Crank) ordered but not yet come. I am slmost daily reminding them to repair.
If you don't have parts why do you sell the vehicle. Please look into the matter and get the vehicle repaired immediately.
Jagmohan singh
[protected]

My name is ranjit sing, i have an alto k10 cng, which i bought only last year for vipul motor faridabd, my car number is hr 51 bs 3339, my car had an accident four to five days from now, i went to vipul motor to get my car insaurance claim. But he is saying that in the claim we can only change you by giving you a front bumper,. He has refused to give the radioter grill front headlight front glass claim. He is saying that there is not much damage in car accident, but an accident is an accident anythingcan happen in it, please fix my car thank you, i m giving the dealers address below, these people also ask for money as a bribe
Address: 19/6, mathura rd, indra nagar, sector 6, faridabad, haryana 121006

Hello sir/madam

I am raman sharma.

October/2017 i purchased swift lxi (Optional) from your bagga link showroom.

The first service may be the bonnet of my car is painted.

For which i complained 3 times after that the second third and paid service motor craft nexa sector 57 of my car.

Paid service may i told them that the brakes of the car are not being brought in the car when i took the car to drive with the family.

At 50 speed, the brake pedal gets jammed and the car takes the side. The side of the rear car was hit and the car may have gone down.

When i had an argument with his senior, he said, "we will get it done 5 days. The car was the same, even after that the groom's breach was not stopped."

After checking the car, when i said that the car is still the same, he said, sir, all the seniors have checked it is fine.

I had to get a car, i must take it, after that their call came, sir, give me another chance and we will get it done.

I called you after 3 days, get the car back. They said you saw it at your nearest shop and let us talk. He said that he spent 5500 in it, when he came to know about the car component, then he said, sir, the software has to be updated.

Again it has been 5 days today, my car is in the showroom of nexa pasco mathura road. They say that all these cars are the problem of brakes, now the new model is right in them.

Ever since i bought this car, some problems have been coming in it. First was of the dent, then of the mirror, now it was caused by the brake 3 times.

Always have to give a car for a week, a mistake has to be complained 50 times.

My car is still the same link, i will not go to take it now

There is no service delay, no insurance has run 16000 km, in which the service center has been visited 16 times

Thanks & regards

Raman kumar

[protected]@gmail.com

[protected]

I have purchased maruti suzuki wagon r gear free, its battery is become down several times on road you knows it can not be started by pushing in first gear, hence it is worst my choice to get it
I am using maruti product since year 2001 with start 800 it is my fifth car
But now am not satisfy by maruti products
1. I was asked by dealer that iv service will free, if three done by same dear but they refused
2. Battery is breakdown completely in 27 months

I have exchanged mahindra scorpio, regd. No. Or-01e-7100 in october 2017 and purchased new maruti swift from jyoti motors, baripada, mayurbhanj, odisha. But still they did not give me exchange certificate and till now ownership of the old vehicle not transferred. When i am asking about that matter they are ignoring always. Its already 3 years gone but dealer does not respond on this matter.

Hello team,

I am bhanuprathp g from bangalore, vehicle # ka05aj7406,

My vehicle was damaged on november 11 2019 and give for service on the same day in mandovi motor service station harlur. But till now i didn't get the vehicle.

The service manger always postpone to issue the vehicle and giving different reasons like insurance surveyor not came, insurance amount not claimed, liability amount not transferred, asking more money for fast process etc.

Hi team,

Since 3 month i am facing the issue. Yesterday i had given for service of my vehicle i think this service will be batter then other service but i facing the same issue before handovering the vehicle showroom people i had asked them the the scratches will go off when we do the neflon coating he said that we can able to remove that but he fail to do that when i had asked him about this he has given the different reason i had informed to showroom people to do tellon coating service and general service but they fail to do that when i asked about this to showroom manager he said like we cont able to remove the scratches because its not the pencil scratches and he has offer me the 45 rupees of compensation is this the way the manager has to behave with the customer and he had spoken in the rude way can anyone is there to take action against the manager and staff i want my money back please find the invoice bill and vehicle photo.

Vehicle number:ka02kb0635.

Service center address: nanda ashirwad complex, no 1, basement, 80 feet rd, chandra layout, bengaluru, karnataka 560072

We have asked for maruti suzuki ignis vehicle they have sent us quotation as attached now based on that quotation we asked them to sell they are charging higher price they are cheating us and telling we send quotation based on your price but sale will be high, then what is use of quotation except to mislead mean while we left other people who approached us for sale request to consider this complaint against then and take action

I have purchased maruti vdi by june 2018 and with an span of one year i have changed my clutch plate three time. Maruti service dealers are not capable enough to find out the route cause of the problem. The latest clutch plate issue was with in 3 month of time and 1500 km. I was driving ritz for past 7 years not even single time i faced the issue. These people are teaching me how to drive now? When i didnt face any issues with ritz when i drove it in the same traffic and road condition, how come dzire 2018 model is getting problem. Have raised a complaints but yet to hear from maruti. Tsm of chennai is not capable enough to handle the issue. What is the escalation process of this issue? Please sell the quality product rather blaming on driving skill. Crm:[protected]

Am pondicherry my swift car service last month but new ac problem am going to service showroom service adviser not give respite erresposible answer one of tha most worst service center in pondciherry no calling information am very hurting 3 days or my car service but no call information 100% worst worst worst worst service i dont like this company next time am service my car private service center