Maruti Suzuki India Complaints & Reviews

My car was at orai sb cars for repairement due to sudden accident. They misused my car i gave them with run unit meter of 38200 km noted by their workshop manager and on the day of delivery they are giving it with run unit of 39100 km which is 900 km exceeded. My car was damaged only by drivers side but today i found it was damaged on the other side too. There was no mobile oil in the engine. I doubt they have mischieved with my cars engine. After having 0% debt insurance they are asking for 12000 amount. I don't know why.. Even the gm is not giving me positive response.
I request to kindly look in to the matter as soon as possible, it will be gud for the maruti to response with positive effects.
Thank you
Asst. Commissioner
Goods and service tax department
Range kanpur
[protected]

Please take necessary actions against Non-supplying of spare parts, one rear wiper blade with arm, two lower fender moulding (left side) for Ignis Zeta Model.
My car registration number WB 32 L 8537.
I ordered the above mentioned parts at Jhargram service centre, West Bengal. But I have not received it.
So I request you to solve the problem as soon as possible with out bothering me.
With regards,
Biswajit Si

I purchased a car on 28-aug-2019. The car started making loud noise when it ran in 170 km. 3 rd, 4th, 5th gear noise was too high.
Complaint this to maruti suzuki but no action.. They want to do a major repair on the vehicle. Regional manager mahesh, terriotory manager akhil are playing games by postponing the issue daily.
They cheat senior citizens by selling scrap car as new car.

I have been robbed of my money.

Car details
Ga 06 g 0202
Ran only 170 km and major problem detected

Maruti suzuki are cheats and are doing scam's by taking money from senior citizens.

They want to change the entire gear box at my cost.

Respected sir i have already complain to your Suzuki bike dealer about my bike average. my 4 service of bike is already complete on date on Suzuki showroom s.v. road bhardavadi road Andheri (west), Mumbai 400 058.
from the first service i have complain about my bike is not giving average, company said me average of my bike is up to 45 - 50 per km. my bike suzuki assess 125 2018 model is giveing average uo to 28-30 per km. sir i am middle class man i dont have so much of money to feel the petrol all the time in bike. and i have only run my bike uo to 3300 km in 1 year.
i have already complain so many time to dealer about this problem dealer name is NATIONAL AUTO owner Zulfikar Ali situated at shop no 2 blossom park opp farooq school, s.v road, jogeshwari (w), mumbai 100 102.
Sitr i request you to please help me out from this problem i hope you will do needull to me waiting for your positive reply

Regn Date - 06/11/20418
Colour- Darl Blue
Manufacturing - Suzuki Motorcyle India Pvt ltd
Chassis no - MB8DP11AKJ8072826
ENGINE NO - AF[protected]
My mobile no - [protected] /[protected]
Mail id- [protected]@gmail.com

Purchased burgman on 9th of may 2019. Within 4 months i have visited the service center 5 times. Regarding engine voice. Non of them taking care. Their neglency compelling me to take some legal action against suzuki and it's dealer ship.
Name is amit suzuki.
Siddh sankalap auto agency pvt ltd.
Kankarbagh main road, dhanki more, patna. Bihar 800007.
With no solution and and lot pain i am writing this issue.
Mayankbr...

I am a regular customer of shiv am auto zone kandivili charkop but to my shock i gave my car for servicing and in spite of the promise of giving it the same day i got the car the next day where in i had to spend to travel to the garage two times daily and return again the after the servicing i was given a bill of rs 11400 the bill does not sow the amount clearly this is cheating and the adviser mil ind the manager ajay lad and the territory manager is also not bothered the fm radio system does not work properly since the day i got the vehicle i am fed up with this service i want some one to help me and take serious actions on this people now as they take customers for a ride always

Dear sir / madam
With reference to above mentioned subject i pradeep s jadhav is a customer of maruti suzuki.
Sir i have purchased a swift desire tour 2015 model in second hand from a person amol bobade from goregaon (Mumbai). And he purchased that model from vitesse private ltd. Showroom.
Sir i need a tax invoice of that model to convert this car into private from commercial.
But the case is the person whom i bought the car is not having a tax invoice and also all the branches of vites showroom have been closed permanently in mumbai.
So sir i am unable to get the invoice.
Please help me and give me the invoice of the car.
The details of the model are:
Name : ramchandra tours and travels
Reg. No. : mh 02 cr 5326
Reg. Date : 15 sept, 2015.
Color: s white
Fuel : diesel
Chassis :. Ma3fseb1s00499646
Engine no: d13a5157984
Model. :. Maruti desire ldi

1. My car swift dzire up32cv6444 caught fire in driver side of bonut at around 1930h on 27 sep19 when i was returning from office and waiting at the red light in sect c8 in vasant kunj delhi. Photos att for ref.
2. I am a serving army officer and a bonafide customer of maruti. This kind of sudden eruption of fire really shocked me and raise concern over technical quality of the vehicle.
3. On top of that when i sent the vehicle to maruti agency in mahilpur in delhi, the vehicle was not allowed to enter on pretext of copy of fir not found, which i clarified from police authorities earlier that this document is no longer required. This not only is delaying the much needed technical support but also led to unnecessarily fatigue and and harassment running around from pillar to post.
4. I wish to inform that i have been doing timely servicing my car. This
Kind of technical snag which could cause life and on top of the poor response from a company like maruti has really disturb me alot. I would like top management to take necessary remedial action and repair the car immediately

My car maruti suzuki wagon r was purchased in the year 2012 bearing reg. No. Kl51c7986. Within two years i experienced stiffness in steering as it was not returning freely. The same when when communicated to the service center, their reply was that you are not using your car frequently and will be ready when frequently used. Every time when the car is subjected to on road test before service i had addressed this issue. They will do some greasing whose performance will last for a week and the same problem prevails. During the last service in sept 2019 they told me that entire steering column need be replaced which costs around rs.20000. When i asked them that why they had not diagnosed this earlier and replaced when my car was very well under warranty, they had got no answer. Their regional manager shri baiju made me convinced problems are arising in steering column and maruti is replacing under goodwill warranty, but unfortunately turned downed the claim stating the vehicle is beyond warranty. My car had only run 13000kms against the general warranted kms of 80000kms for a steering column. I felt cheated as the dealer had suppressed the fact of a defective manufactured part and the same is being conveyed on expiry of my warranty. Im deeply disappointed by the managers of maruti suzuki india who had simply rejected my claim summarily without inquiring.

Dear sir :-
Sir my name is shubham kumar my car number is up 14 cj 8902 / #[protected] which was accident on 24th september 2019 i gave the fast track to my car to be recovered in sahibabad u. P
The time of recovery of my car was told for five days and when he got fixed, he called me and told me that you can take your car but when i went to get the car, it made me wait from morning to evening and then in the evening the car bill said to do😞😞
When i went to see the car before making the bill, the car's stepney and toolbox were missing from it. When i went to the cash counter to talk about the bill, then the cashier in the cash counter started talking to the person and abused him. He started talking and also threatened that i am a local citizen and got out of the counter and grabbed my collar and hit me.😡😡
Sir, it is my fault that i bought maruti's car, it is my fault that i asked him where my luggage is, sir, this happened to me quite often and he also killed the dent in my car.🤬🤬
And together i insulted me in front of everyone when i asked where my luggage was, they did not say what to do.
Sir, after service he used to call from here and used to say that sir, if you ever get a call from maruti, please give a 5 star rating, if you did not give a 5 star rating, then they will remove us from their jobs by doing so. Spoke so i never had any complaints😥😥
Sir, i want to ask you something that it is my fault that i took maruti's car or you do the same with all the customers, 😢😢sometimes they will remove the speakers from the car, sometimes they will remove the tool box, sometimes their workers will ask for bribe separately. Give money we will do your work well👎👎
Sir, i want to ask you something that it is my fault that i took maruti's car or you do the same with all the customers, sometimes they will remove the speakers from the car, sometimes they will remove the tool box, sometimes their workers will ask for bribe separately give money, we will do your work well. If you do not give money separately, you do not work properly.
Sir, i have lost faith in the maruti company. From now on i will never ask any of my friends to take a maruti car. The service of fast track is cheap and very useless sir😡😡😡👎👎

I am also ashamed to say that maruti is india's number one brand ☹☹👎👎

Billing date :-29 sep 2019
Time :-6;30 evening
Car no;- up14 cj8902

Dear sir/madam,
!! Good day!!

I am sherly from chennai. On january 2018 i purchased a maruti suzuki new dzire diesel from your dealer abt maruti ambattur with registration number
Tn 20 cm 7708
Engine : 3165362.

I would like to bring it to your notice that i received inadequate and unsatisfactory service from your service center.

With great regret i would like to inform you that from the day i purchased car, i've been facing issues with gear and breaks in car and i've been serving car in abt maruti service center in ambattur estate ambattur.

I've repeatedly informed your service manager regarding the issues with gear, break and clutch but every time i face same issues again and again.

In last service alone i've spent around 21, 000 rs for serving and changing bumper and before handing me the car, service people took my car for test drive and they met with an accident and don't know what really happened, my car bumper is not fixed properly.

I'm so dissapointed with the quality of the car and the quality of the service done by these people.
Also i see rust in doors and chases my 18 months old car. This shows the quality of your product and service.

*i really feel unsafe driving your company's car*

I'm looking for a responsible person such as nodal officer or regional manager who can resolve these issues, who can understand the seriousness of this problems and act responsibilily.

Being a member of *tamilnadu state commission for women* i won't hesitate escalating this issue to national consumer disputes redressal commission if this issue is not resolved soon.

Thus i request you to kindly look into the matter and i hope you will entertain my problem on priority basis and to insist not to occur for any of maruti service center.

Thanking you,
Sincerely,
Sherly rudeep
[protected]
[protected]

I have purchased a suzuki access 125 scooter on[protected] from abs tamluk, suzuki distributor, purba medinipur. But after riding 165 km suffering from self start problem. Self start is not working. Tamluk distributors mechanic said it is self problem and would be repairable. But as company provided warranty it should be replace. I want to replace not repair. So, please tell me how i exempt from this problem.

Dear sir,
With due respect, i am bringing the below for your kind perusal. I am totally disappointed after purchasing of this vehicle.

My vehicle details:

1. Vehicle registration number : tn-83 c-3901

2. Total kilometers used: 14000

3. Date of service: 01/09/2019

4. Place of service: sri amman cars india (P) ltd, krishnagiri.

Problems experienced:

1. The wheel drums getting rust (Very worst)

2. Inside the vehicle under the seat the frames are getting rust (Very worst condition)

3. Washing and interior cleaning not done properly by the dealer (After service)

Herewith i have attached the photographs for your kind reference. Your honorable action will be highly appreciated.

Regards

Gurukrishnan

[protected]

This is regarding the false information and fraud done by true value kalyani motors (Champapet, hyd).

I buyed wagon r "vxi" 2012 in march 2019 with odometer reading : 54735

We lately got know, that vehicle is already crossed: 84235 kms in 2018

(As per service history and costumer portal)

Never expected that true value is giving false value and making costumers fools for making more money.

Please find the attached files for proofs..

Respected sir/madam,

I am vishal borate inform you on the half of mr. Hanmant bankar that i have taken maruti wagon r vxi am with chassis no-ma3ewde1s00c67172 having registration number as mh-11-cg-3042 purchased on dated 22-aug-2017 from mahalaxmi automobile p. Ltd., karbhari complex, kasaba peth, baramati.

The above-said vehicle is in the under extended warranty till 28-jul-2021 or upto 80, 000 kms with contact no as[protected].

The actual problem was started 15 days before when my vehicle's head was failing due to some reason said by the respective above showroom when i approached them on 2-sep-2019. I informed that the same vehicle is under warranty. But the respective authority of showroom not considering it & gave me the estimation of rs. 35, 885.80 for the repair of the problem & said to pay it.

According to warrant rules & as per my information it should cover under warranty.

So please help me out as early as possible. Because from last 15 days, my vehicle is in the showroom for the same purpose and i am very frustrated because of the issue.

Pfa documents for your reference

So please contact to mr. Hanmant bankar - [protected] as he is the owner of the vehicle.

From the date of purchase of suzuki ciaz vide registration no. Ka51mm7437
Purchased in month of febraury 2019. Following problems observed in the car

1. Noise from brakes - brakes pads replaced.
2. Vibration & abnormal noise from steering rack - steering rack replaced.
3. Front driver seat abnormal noise - seat frame changed.
4.co - passanger seat abnormal noise - pending for correction
5. Lh side seat belt twist or wrong assembly - pending for correction.

Msil has assembled all defective parts and that too in safety critical parts
Am completely dissatisfied with quality of car which is so called premium segment.

My car nexa ciaz aplpaha hybrid ch01bu1554 was met with an accident on 18aug 2019. Front bumper, right headlight and driver side door was damaged.
As i was told on purchasing the car the insurance was bumper to bumper and repair was done without any hesitation. But while repairing the workshop authorities only repair front bumper and headlight and refused to repair driver side door. They don’t give back any parts that was repaired.
Please help me to resolve the issue asap or i will seek any legal help.

Regards,
Trilok chand

Dear sir, i had purchased my car 'ciaz' in the month of march 2015 from 'popular automobiles', 'mamangalam', ernakulam district, kerala. The details of the said vehicles are - maruti ciaz vdi, kl 7 cc 8388. The defects observed on this vehicle are :- 1. A hole is formed underneath of door handle, rear right side door due to rust. Water is entering inside the door panels/ frames through this hole while vehicle get washed/cleaned from the service stations/self. 2. The second complaint is (Which made us so upset) that, the interior sheets fixed inside on top and door sides/hand rest areas are started coming out. 3. All the rubber bidding's and steel frames fixed on the body side are also coming our/loose shunted. I am the owner who does all the services of said vehicle got it done from the service station from where i purchased the vehicle except the last servicing. The last servicing was got it done during the month of mar 2019 from 'indus' which located at thevera, ernakulam district kerala. It is pertinent to mention that all the services for my said vehicle were got it done from the authorised maruti servicing centers. It is further pertinent to mention that, such an auspicious/highly/popular branded vehicle purchased recently (Just 4 years completed) is pushed us in to very disappointed state where our near and dears are evaluating as honda would have been the best choice for me. It is there for requested that, to over come from this dilemma, please depute a suitable technician/engineer to analyse the condition of the vehicle. It is further requested that my car may please be replaced with new one if possible. Please note :- i did not met any accident through out the period after purchasing the same. I used to drive the vehicle/vehicles with the maximum speed not exceeding 70km per hour. I am a retired defence officer. My contact number is :[protected]

Date of purchase the pre-owned car : 09/09/2019
Client number : certificate no. C[protected]
I have purchased the pre-owned car from true value kiran motors plot no.3 sardar estate ajwa road, vadodara on 09/09/2019. Swift dizire car reg. No. Gj06kd1438. My issue is, at the time of booking on 07/09/2019 i have asked about music system is not working condition. The sales person mr. Hardik & maheshbhai asked to me it is repair on monday with all the rto transfer papers is ready at the time of delivery on 09/09/2019. I have already asked to both person i am coming from bhavnavar distance from vadodara 230 kms.. When i come to delivery of my car and paid car amount of rs.5 lakh on 09/09/2019 they have asked to me music system is not repaired and it will take 2 days more. Also they asked to me the car is under hypothication with hdfc bank. So we have not given original rc book and insurance policy of the car. They have collect from me rs.1500 for rto charges. They have asked to me on 10/09/2019 apply for removal of hypo. Charge in rto.. But till date the music system is not repaired and they asked me further 2 days after giving 10 days from delivery of the car. Also they have not given any document related to removal of hypo. Charge apply in rto office. Without rc book and insurance paper how i will drive the car? Transfer procedure is also pending because rc book not given to me.

Sir i purchased maruti suzuki dezire vxi on june 18, nd this brand new car get heavily rusted, others brand car new car does not have this rusted problem, recently i completed my free servicing part, i m very demoralize to see maruti suzuki car material performance, others brand like hundai nd all performance is excellent. I m also caring my car too much