Maruti Suzuki India Complaints & Reviews

I have purchased a suzuki access 125 scooter on[protected] from abs tamluk, suzuki distributor, purba medinipur. But after riding 165 km suffering from self start problem. Self start is not working. Tamluk distributors mechanic said it is self problem and would be repairable. But as company provided warranty it should be replace. I want to replace not repair. So, please tell me how i exempt from this problem.

Dear sir,
With due respect, i am bringing the below for your kind perusal. I am totally disappointed after purchasing of this vehicle.

My vehicle details:

1. Vehicle registration number : tn-83 c-3901

2. Total kilometers used: 14000

3. Date of service: 01/09/2019

4. Place of service: sri amman cars india (P) ltd, krishnagiri.

Problems experienced:

1. The wheel drums getting rust (Very worst)

2. Inside the vehicle under the seat the frames are getting rust (Very worst condition)

3. Washing and interior cleaning not done properly by the dealer (After service)

Herewith i have attached the photographs for your kind reference. Your honorable action will be highly appreciated.

Regards

Gurukrishnan

[protected]

This is regarding the false information and fraud done by true value kalyani motors (Champapet, hyd).

I buyed wagon r "vxi" 2012 in march 2019 with odometer reading : 54735

We lately got know, that vehicle is already crossed: 84235 kms in 2018

(As per service history and costumer portal)

Never expected that true value is giving false value and making costumers fools for making more money.

Please find the attached files for proofs..

Respected sir/madam,

I am vishal borate inform you on the half of mr. Hanmant bankar that i have taken maruti wagon r vxi am with chassis no-ma3ewde1s00c67172 having registration number as mh-11-cg-3042 purchased on dated 22-aug-2017 from mahalaxmi automobile p. Ltd., karbhari complex, kasaba peth, baramati.

The above-said vehicle is in the under extended warranty till 28-jul-2021 or upto 80, 000 kms with contact no as[protected].

The actual problem was started 15 days before when my vehicle's head was failing due to some reason said by the respective above showroom when i approached them on 2-sep-2019. I informed that the same vehicle is under warranty. But the respective authority of showroom not considering it & gave me the estimation of rs. 35, 885.80 for the repair of the problem & said to pay it.

According to warrant rules & as per my information it should cover under warranty.

So please help me out as early as possible. Because from last 15 days, my vehicle is in the showroom for the same purpose and i am very frustrated because of the issue.

Pfa documents for your reference

So please contact to mr. Hanmant bankar - [protected] as he is the owner of the vehicle.

From the date of purchase of suzuki ciaz vide registration no. Ka51mm7437
Purchased in month of febraury 2019. Following problems observed in the car

1. Noise from brakes - brakes pads replaced.
2. Vibration & abnormal noise from steering rack - steering rack replaced.
3. Front driver seat abnormal noise - seat frame changed.
4.co - passanger seat abnormal noise - pending for correction
5. Lh side seat belt twist or wrong assembly - pending for correction.

Msil has assembled all defective parts and that too in safety critical parts
Am completely dissatisfied with quality of car which is so called premium segment.

My car nexa ciaz aplpaha hybrid ch01bu1554 was met with an accident on 18aug 2019. Front bumper, right headlight and driver side door was damaged.
As i was told on purchasing the car the insurance was bumper to bumper and repair was done without any hesitation. But while repairing the workshop authorities only repair front bumper and headlight and refused to repair driver side door. They don’t give back any parts that was repaired.
Please help me to resolve the issue asap or i will seek any legal help.

Regards,
Trilok chand

Dear sir, i had purchased my car 'ciaz' in the month of march 2015 from 'popular automobiles', 'mamangalam', ernakulam district, kerala. The details of the said vehicles are - maruti ciaz vdi, kl 7 cc 8388. The defects observed on this vehicle are :- 1. A hole is formed underneath of door handle, rear right side door due to rust. Water is entering inside the door panels/ frames through this hole while vehicle get washed/cleaned from the service stations/self. 2. The second complaint is (Which made us so upset) that, the interior sheets fixed inside on top and door sides/hand rest areas are started coming out. 3. All the rubber bidding's and steel frames fixed on the body side are also coming our/loose shunted. I am the owner who does all the services of said vehicle got it done from the service station from where i purchased the vehicle except the last servicing. The last servicing was got it done during the month of mar 2019 from 'indus' which located at thevera, ernakulam district kerala. It is pertinent to mention that all the services for my said vehicle were got it done from the authorised maruti servicing centers. It is further pertinent to mention that, such an auspicious/highly/popular branded vehicle purchased recently (Just 4 years completed) is pushed us in to very disappointed state where our near and dears are evaluating as honda would have been the best choice for me. It is there for requested that, to over come from this dilemma, please depute a suitable technician/engineer to analyse the condition of the vehicle. It is further requested that my car may please be replaced with new one if possible. Please note :- i did not met any accident through out the period after purchasing the same. I used to drive the vehicle/vehicles with the maximum speed not exceeding 70km per hour. I am a retired defence officer. My contact number is :[protected]

Date of purchase the pre-owned car : 09/09/2019
Client number : certificate no. C[protected]
I have purchased the pre-owned car from true value kiran motors plot no.3 sardar estate ajwa road, vadodara on 09/09/2019. Swift dizire car reg. No. Gj06kd1438. My issue is, at the time of booking on 07/09/2019 i have asked about music system is not working condition. The sales person mr. Hardik & maheshbhai asked to me it is repair on monday with all the rto transfer papers is ready at the time of delivery on 09/09/2019. I have already asked to both person i am coming from bhavnavar distance from vadodara 230 kms.. When i come to delivery of my car and paid car amount of rs.5 lakh on 09/09/2019 they have asked to me music system is not repaired and it will take 2 days more. Also they asked to me the car is under hypothication with hdfc bank. So we have not given original rc book and insurance policy of the car. They have collect from me rs.1500 for rto charges. They have asked to me on 10/09/2019 apply for removal of hypo. Charge in rto.. But till date the music system is not repaired and they asked me further 2 days after giving 10 days from delivery of the car. Also they have not given any document related to removal of hypo. Charge apply in rto office. Without rc book and insurance paper how i will drive the car? Transfer procedure is also pending because rc book not given to me.

Sir i purchased maruti suzuki dezire vxi on june 18, nd this brand new car get heavily rusted, others brand car new car does not have this rusted problem, recently i completed my free servicing part, i m very demoralize to see maruti suzuki car material performance, others brand like hundai nd all performance is excellent. I m also caring my car too much

I had purchased my car in 2016 and after the some time i had faced problem with my car i had visited many times in maruti service center at chandigarh but problem is not solved till the date..

Many times i had lodged complaint my mail but problem is still pending.

Every time i faced new problem with car and your service center services...

Rahul singh
[protected]

Vechile no : tn67 bw1415
Today (17.09.2019) we were deleivered from r. K. Meenatchi maruti sivakasi by 20000km for service. But right now we are facing critical problem in my vechile and at the same time my vechile is stoped with in 6 km on road. So their services are not satisfied. Please enquire to service manager mr. Muthu karuppasamy of r. K. Meenatchi maruthi, sivakasi

I have booked for xl6 alpha at at indus nexa kalamassery which is due in a week. Your technicians had come to evaluate the cost of my ertiga vdi 2013 model run for 72000km. They said they will give me rs 450000 in exchange. But now they have backtracked on their word and now say they had never offered the price. Mr dhaneesh working in indus kalamassery had specifically said the amount. I feel cheated and have asked to put on hold the delivery of my vehicle.
Thanks dr subash rajagopal

I booked a red swift vxi amt from am motors, thrissur in the name of jeemol kuriakose, manjaly house, ayyanthole thrissur, and i transferred loan amount from federal bank on 05/09/2109 and i received insurance agent call from maruti and fast tag details in following days. For home delivery i sent a home delivery request to sanil. [protected]@ammotors.in on 11.14am, 10/09/2019. Till this period i didn't receive the car.

Insurance policy proposal no. N94335264

I purchased a maruti 800 car on 28-aug-2019. Within 10 days of driving (Not even crossing 230 km) the engine started making lot of noise. I reported the same to the goa dealer (Vasco da gama, goa) and spoke to mr akhil mahajan (Territory manager). At first they agreed that the engine needs major repairs and the engine is faulty. I told them its a new vehicle i dont agree for repair work and to replace the vehicle. (The vehicle was inspected by the works manager, the service advisor and the marketing person who sold me the vehicle)

Later he said that he cannot replace the vehicle but will do all the repair work and the cost has to be paid by me. I asked him if he sold a scrap / second hand vehicle to me? He was not in a mood to listern nor repair the vehicle and kept of saying to get the vehicle to service station for major repairs and they are going to give the same vehicle to me.

I am a senior citizen, this is my first car which i got after working for 30 yrs and have spend my pension money on it.
I have been cheated by maruti as they feel selling any scrap to a senior citizen is ok and a senior citizen cannot do any thing.

Maruit does fraud with senior citizens by selling them defective cars. Do we deserve this?
Car no: ga 06 f 0202
Chassis number: ma3eua61s00e75118
Engine number: f8dn6230191

I had given my car to tr sawheny for the mild/minor body works where on left side rear door and left/right quarter panels was to be painted. The paint job done was very bad and paint did not matched, besides it was major spill over. Further the car was transferred to maruti suzuki naraina, where they had to do the entire car resulting major depreciation due to unwanted re-paint.

It tool more then 22 days (1 august to 22 august), where as the loner car had no papers, due to which i could not travel to chandigarh for business meeting resulting financial loss.

Maruti suzuki has refused to compensate for the depreciated value. It is therefore i request you to kindly take necessary action towards tr sawhney automobile and maruti suzuki india.

I have bought a new swift dzire tour model car a month back its a own board car not an yellow board. The problem is that our car is not going beyond 80km speed and after that its slows down gradually. The dealer where we bought the car has not provided proper information about the speed limit issue to us in detail. Later coming to know about this problem i was shocked we are unhappy because i liked maruti car very much then any other cars. One more thing we have found and confirmed that speed limit for yellow board cars only but we have bought it for our own purpose (Registered our car in white board) where we have put into trouble like yellow boards. Kindly provide alternative solution and procedure to sort it out. Reply me plz...

I have bought new access 125 on 05.08.2019. A week before the battery start stopped working and after a day vehicle stopped working even with kick start. I gave the vehicle for service on 09.09.2019. After receiving my vehicle today from the service station, the vehicle again stopped in the middle of the road. Again the battery start and kick start not working. This is highly unacceptable that after spending huge amount on established brand like suzuki, we have to face such hassle. I request you to kindly look into the matter and resolve it to the earliest. Spending every day on cabs for job is unconvincing. I want replacement of the vehicle.

I bought swift vdi from maruti dealer m/s jaybee, dibrugarh-assam in dec 2012. All my car services are regular and without any complaint for first 6-7 months. Once on my way to nearby town, sibsagar, with family my car got suddenly stopped in the middle of road with sudden jerk. The engine emission indicator light was 'on'. It was not starting again. After calling few known person i somehow got no. Of staff of maruti dealer m/s anamika, sibsagar-assam. They send their mechanic and got started my car by manual means by blocking some pipe using petrol (I don’t know the exact process). At night time, my car was taken by them under their custody. Next day their mechanic have checked with computer based system and conveyed to me that fuel pump need be changed.in their opinion, it was giving problem due to use of adulterated diesel. At this point i want to know whether diesel is adulterated or not is our look-out or govt? If actually this is due to bad diesel, maruti should provide means to keep safe the engine and its functioning for atleast 5 years. Engine warrantee condition must be made compulsory in buying the car.

Luckily, as the problem was within the 1st year, i got warrantee claim for change in fuel pump/engine parts. M/s anamika, sibsagar had changed the fuel pump and delivered my car by next day.

On 27.08.2019, i got my car services, i. E. Pms at milage 101000 km. They have changed engine oil and carried out other regular services. By next day, the same problem of engine emission light indicator being ‘on’ was experienced. Car does not stopped but it gives sudden jerk before the flashing of indicator light. Light goes off it car was kept idle for whole night and recur next in 2-3 days while driving. Prior to this servicing, i got my car checked and on their advice 4 nos ‘ignition plugs’ had been changed.
Now, today i. E. 11.09.2019, again i got my car admitted to m/s jaybee, dibrugarh for check in the engine emission indicator light being 'on'. I had been informed telephonically that high pressure pump may have been the cause. I wander how efficient are the authorized dealers and service engineers. Maruti suzuki should be directly responsible for the defects and problems in the engine. I request maruti to take full responsibility in replacing or repair my car engine. If possible, recall of all sold cars of the model mentioned. This will be the best confidence building measures on part of maruti for swift vdi.

Hope the service history of my car can be accessed and analysed by expert. I am mentioning a few of the many problems that i faced with my cars here for your needful. Please assist and forward my issues to concerned team of maruti suzuki. Expecting early response from their end.

Registration no-as06m 1661
Model: swift vdi
Mfg year 2012
Chassis no - ma3fheb[protected]
Engine no-d13a0308378

I gave my suzuki access 125 scooty to my nearest susuki service centre which is present at lewis road, garaz chhak, bhubaneswar. The service center head gave me a bill of rs.12250 which is includes all parts of engine. One spark plug costs rs.200 whose original market price is almost ₹70-80.in all items he he charged much more amount than the original price.

I have done my insurance on 8 feb 2019 but can't get the hard copy/policy of that. We contacted the firm in ludhiana. They said us to go to max autos malerkotla for the hard copy/insurance policy from them. I reached the counter at the 10 am of today, 10 sept. 2019, and waited for the man to come on tge counter for 30 minutes and when he reached. He didn't even talk to me and said that he can't help and go where you paid we (Max auto maler kotla) are not helping you out. Please acknowledge
Regards
Gurcharan singh grewal