Maruti Suzuki India Complaints & Reviews

I, satnam singh resident of 21116/1, street no-7, prem nagar, delhi. On 13/12/2018 i went to maruti sales and service (Delhi) regarding the unusal noise coming from mechanical parts. They return me the car on 15/12/2018 with no service and even mentioned that there was no issue with this car.
Whereas the noises are still coming.
Here i m providing the further details
Invoice no - 001/bc/18021174
Sa name - satender prasad
Service type - running repair
Job card no - jc18042653
Id - [protected]

I booked Baleno Alpha petrol model at ocean Motors and Mr Akash Bali booked my car with amount of Rs 10000 assuring me I can cancel it anytime and get refund my total amount letter I decided to buy my car from Patel Motors and submitted Rs 21000 as booking amount I visited Patel moters today 19 dec 18 between 1030 to 1200 to get my delivery but Patel Motors denied because Ocean Motors creating issues with them Mr Akash did not told me about any such policies that I can not buy from another dealer while I have booking with them. I didnt got my car delivered on my desided time and have to returned empty handed from showroom after sitting there 2 hours even after talking to TSM Mr Rohit Krishnani. due to this fuss I suffered a lot I want to know for Maruti their customers are more important or their dealers I want Maruti to take action against Mr Akash Bali else I will register complaint in consumer forum

Had purchased a car from Maruti true value in 2005 from INA..loan taken on behalf of Maruti from Maruti countrywide automobile financial services. Pvt ltd...the loan cleared bt I never received an NOC & now require form 35 to say the loan has been cleared as the car has been sold to another person.no one in maruti knows from where can I obtain form 35?

Eeco ambulance was booked on 27/06/2018 by chaudhary hospital kurali district mohali (Punjab) by paying rs 11000/=with assurance of delivery with in 3-4 weeks with cm autosalres pvt. Ltd roopnagar but its pity that after so many reminders it has not been delivered till 17/12/2018. Consent for improved new version of ambulance was given which was of no use. Kindly look into the matter and make the ambulance available at the earliest.

Email id [protected]@gmail.com

I have given my vagon r for service on 10.12.2018 and asked them to do general check up and oil change only. As there was no issue in my car but they provided me a free service coupon so to avail that only i had put my car for just check up and oil change..
Later they asked me to pay inr 7500 so i asked them the reason and they told me that cleaning of ejector and etc.. To enhance the pick up and average of car... I denied the same by saying them there is no issues in my car and i put just for general service to avail your free service coupon.
Later they returned my car on 12.12.2018 after two days and sent the bill of inr 3500.. As replaced the oil and brake discs.. Note: the problem of vibration during brake i registered during last paid service and they replaced the brake liners but the problem was not resolved so this time i said them to resolve the same and so this time they asked to replace brake discs..in sort i paid two times the labour charges for same problem...
Anyways while they returned the car i found heavy knocking from engine while checked in petrol but they said it's ok and there is no problem..
Next day i went office 20 kilometers from city and while started car i found it was taking too much time to start.. Almost 7 to 8 cell... Which never occurred before...
And while return at 6-30pm i found the head light off... With too much panic i reached directly to service centre (Using the fuel 10 kilometers in petrol and rest in gas) and they corrected that problem...
On 15.12.2018 they asked me about their service review and i said it was worst and they created staring problem in my car so they asked to pick up again on 17.12.2018 as 16.12.2018 was sunday..
Today on 17.12.2018 at 11am while i tried to start the car it was not getting start in petrol after almost 20 cells and so i started the car in gas and went directly to service center jk motors at pal area in surat...
Complained them again that instead of better condition of car after service i am facing problems every day... I said better was that i did not give my car for service because it was too smooth and absolutely ok before service.. The answer i found from the manager at there was the petrol is not good and is not coming from fuel pump... I said everything was ok and now suddenly fuel pump and petrol and all issues occurred after service? How it is possible?
Anyways they wanted to show that the fuel pump is not working but while they started the car in petrol by removing the petrol tube.. It was found the petrol was coming with full force and spread inside the engine also...
But while again they checked in presence of manager they started the car and it was started fire in my car (They didn't clean or might be not provided tube properly and given ignition by key to start)
They extinguished the fire after few time and kept my car for recheck..
Me and my son was so shocked and highly scared because never seen this kind scenario in car...
Now they are saying that they will check the car and they have to replace petrol by cleaning petrol tank and etc...
I don't feel the petrol was problem cause just before 2 days i used the car and was running in petrol.. The quantity also ok...
The problem is i felt the manager is not handling well to bottom line crew and they are not in control..
I felt same several time cause when i went for service they took 2 hours to drop me back at my home...
And every conversation i felt he is just hear the complain but not taking any action to overcome the problem or complain...

Since i bought this car i always gave the car for service in authorised service center only...

Please guide/help in regard this and..
I hope highly your intervention in this matter...

Dear sir
I Bhaktinandan G Vasani. My car in the name of Bhaktinandan G Vasani. My self handling this car.
I bought Dzire new model car from Amar Cars Pvt Ltd. Block No 116, Survey No 128 Vaalak Patiya, Near.Vaalak, Canalta Kamrej, Surat, PIN 395006 Surat, Gujarat 395006.

Complaints.
1.company itself found problem at back wheel break assembly and drum has been replaced the item without cost. but before...

Dear sir i work in sudha motors hehal bodyshop ranchi jharkhand here one floor supervisor is badly use rough language and very rudly behave with new staffs he use wrong value of position and he is fully corrupted people i know him very well he took black money to customer and do all work in claim pass all parts his nam is deependra parimal. Please take stong step for him

Thanks

My vehicle mh48ak9489 was given to spectra motors for front wind shield replacement in jan 2018. After replacement of wind shield sensor for automatic viper was not checked.
This was informed to sai service dahanu during 4th servicing, not checked.
Today again i visited and informed for automatic mode viper not working.
Service engineer informed me that sensor may be bad and cost of the sensor and labor charge i have to pay. Approx. 8000 rs.

Why should i pay for the wrong maintenance done by maruti authorized service center. (Spectra motors boisar)
Today spoke to customer care no. And they said you write to maruti for the same.

Ktl ramadevi did not service the car, they did not put the water in the battery, all they did washed the car and charged me 3700 rs. I am so frustred as my car stopped last night at the middle of the road and neither maruti nor ktl provided any help... I will never buy any car from maruti in future if this matter is not taken care of...

I had my car service done from ktl ramadevi kanpur workshop. After services in had a concern that without my knowledge and being agreed you have changed a part of my car and charged me 700 rs extra. Now the biggest issue i faced yesterday that my car was stopped on the middle of road near ramadevi, i call maruti 24×7 road assistance number[protected], i informed the situation that i had my car serviced 30 days back but i think they just washed the car and give it to me. But the rep said sir you have to pay 520 rs to get road side assistance or you call ktl workshop where you had your service done from, i said you made them authorised dealer so you do something i am stuck badly. Anyways i called ktl service number which was registered with the name of my amit srivastava ([protected]) but he couldn't respond even if called twice, after words i had to leave my car at road side with the help of 2 old man pushing it for 100 meters, i was so embarrassed in front of my people after i had to go by bike to my sister engagement. And all this happens because ktl couldn't do the service properly, they didn't put water on battery they did not respond a call even. Now before i go to file the fir let me know what maruti can do, as more over i am your customer not ktl's.
I will wait till 12 after today to get response, also my car i had to get tow my car today morning and still i am waiting to get it fixed.

Dear sir i have purchased a brand new car model wagon r on dated after20 september 2018by cash deal with all needed documents. But no rcis issued. Showroom is jaycee motors asr
Customer care is very poor here. Iam visiting the show room manager for lasr three months by response is received
First the staff of the jaycee motors amritsar is not educated enough to deal with customers
They lack the working skill. Andneed to be changed
We went to them hundreds of time to issue us rc but no response isshown by them

My name is monzy thomas from mysore and i had purchased ertiga from mandovi motors mysore.
Major marathi suzuki ertiga diesel cars are having gear box synchronization issue with 1st and 2nd gear. Company is never bothered to fix it by calling back the cars and even service centres just change synchronization ring and send and after 5000 kms again same issue starts. I had again given my car for service for the same issue 3rd time and i explained the works manager how to service it by referring the videos. Even suzuki service center works managers are not aware how to fix it permanently.
Now as it is third time even they are not bothering to take the car to service and fix it as they need approval from there works manager.
2 service advisors mr santhosh and mr. Guruprasad from mandovi motors mysore inspected the car and did not even bother to take the car and i was waiting searching for works manager. This is very pathetic and disgusting service by mandovi motors mysore which need to be addressed and the marathi suzuki ho to ensure all dealers are trained to service the vehicles as per standards and ensure dealers and kept updated for the modified items for faults and not only for selling.
Monzy thomas.

After using my gixxer for 15000 kms only, it had started giving me severe engine noises, to rectify which, i gave my bike to a-one suzuki service center, faridabad on 11th nov. As of 10th dec, they are saying that they need 1 more week which they've asked for thrice already. Disgrace to japanese brands. Also, mailing them is like talking to a wall.

I bought a new Dzire last year and its registration - TN36AE9229. Initially we heard the noise on 30.10.2018 and immediately we visited the near by Service centre at Gobichettipalayam, Tamilnadu. They have replaced both the front tire brake disk and pad. Eventhough the problem remains unchanged. So, I request you to take the necessary action and do the needful. I'm worried that, few of my friends bought the same from Maruthi and I'm feeling...

Major marathi suzuki ertiga diesel cars are having gear box synchronization issue with 1st and 2nd gear. Company is never bothered to fix it by calling back the cars and even service centres just change synchronization ring and send and after 5000 kms again same issue starts. I had again given my car for service for the same issue 3rd time and i explained the works manager how to service it by referring the videos. Even suzuki service center works managers are not aware how to fix it permanently.

Order no: sob18001275
Client id: [protected]
Invoice date: 23.10.2018
Customer name: mr. Vinod paul karodi
Residing at vijayanagar - bangalore
_

We bought a maruti brezza vitara zdi+ by paying a whopping rs.13.50 lacs. I have been facing various issues with your dealer garuda autocraft from day one of taking delivery. The car was gifted to my son!
1. Car was delivered without cleaning it properly. I had to practically fight and get it cleaned!
2. The window shields had some stain marks for which again i had to fight for my car and some persons from garuda came home took the car and fixed the issue.
3. While bringing the car back, we noticed that the car's top inner lining (Upholstery) had black stain done by the staff and one of your person admitted that they tried removing the same and eventually made bigger mark. They promised me that they will get the entire inner lining changed in a week or so. It is already nearing one month, i am continuing to give them reminders and no positive response!! The answer is the upholstery is being transported from delhi - just that ridiculous! Bangalore has to look up to heaven!!
4. Recently the tyre got punctured and after noticing it we tried fixing it up but to our shock, we were told that there is split in the tyre and fixing a new tyre is the only answer. Note: new car and new tubeless tyre and the response from sales team is that we need to buy a new tyre!!

Are we getting the right response from the dealer and sales team at garuda autocraft, lalbagh road, bangalore. Are we to approach any other agency to get the compensation in time!!

We are buying the new tyre now as we cannot afford to drive in the night without a spare tyre. The office hours closes at 2.00am on daily basis!?!

We need the upholstery changed and tyre cost reimbursed immediately!!!

Ravindra kumar

Sir,
My swift dzire zxi 2014 model was taken to top clean service centre in thrissur, kerala due to some starting problems. They charges more than 8000 and still the problem persists in the car. Now the car is in the service centre more than a month. The service executive is not experienced and has a lousy attitude towards the customer. Now the car is not returned to me and the problem is not solved please take proper actions

I purchased the latest version of suzuki access 125 on 28th june 2018. However the self start is showing multiple problems and often i end up starting the scooter manually through kick start. The vehicle works fine but the self start problem has been persisting since two-three months now. At first the scooter used to start after 2-3 self attempts, but now it's always kick start as the self is totally not working. I had my second free service done during this time and the service engineers are clueless about the problem. Kindly help urgently.

The company was speaking to give salary for the past 8 months but now the company is refusing to pay salaries. I had registered my complaint some time ago. I have not received any call from the company till now to give my salaries. The dealership is maruti's worst company, which does not give the employees to pay salaries on time. Some time ago, when i did not get salaries, i had complained to maruti, but i have not yet received my salary....

Hi, am owner of baleno delta petrol, i just run 1870km but my making noise after start few minutes and some randomly i totally confused why this noise. But one day i observed the noise came after release clutch. So immediately i went service center, after test the vechile service people told its problem with clutch release bearing and its manufacturing defect. Can any one help me how to handle this problem. How to proceed. Because it's new vechile and run 1870km.

This is being the third time complaints are arises on my ignis, which is not even a year been old. Initially the boot indicator was prompting, and to diagnose the root cause i had to leave the car for 2 weeks with service centre in kottayam. After that boot lock got damages and was replaced. Right now for more than a month new warning prompt was throwing, "service start system" in mid console after stopping the ignition. It's being specified in the manual the cause could be car battery voltage and check with a service centre. I visited the indus service centre pala they told they can't figure out any issues and it would be better to diagnose the issue was prompting now. But they technicians mentioned they can't find any warning issues in their pc when connected to car. So i myself suggested to check battery water level and it was low than min and then they refilled it. Later i thought issue has been resolved it started again, this time for more clarity i visited nexa indus service centre kochi, even there also they checked with wiring and mentioned some coupling issue and i left with car but warning prompted again. So i had visit again the same kochi nexa service centre, this time i suggested let the car be there for 1 week and all i need is fix for it. After two days i rang them still they were not able to diagnose the problem. So they requested to take the car for a long drive but still they can't find. Why the technicians are inefficient or arrogant enough to ignore a customer problem? How could i suggest a new ignis car for my friends as from starting onwards trouble and even the service technician are inefficient. Atleast please do the needful at the earliest