Submit a Complaint
Claimed

Mast Kalandar Complaints & Reviews

www.mastkalandar.com
1
Updated: Feb 6, 2022
Complaints 44
Resolved
9
Unresolved
35
So far, so good. Mast Kalandar is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Mast Kalandar will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Mast Kalandar

Having problems with Mast Kalandar ?

File a complaint and get it resolved by Mast Kalandar customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Food
Mast Kalandar

Recently resolved complaints

View all complaints

Most useful reviews

Mast Kalandar reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
blore2507
from Bengaluru, Karnataka
Mar 19, 2016
Report
Copy

Food

Address: 560035

I had ordered 4 HP2 on 19th March 2016. There were 2 sabji's - aloo methi and gobhi. Both the sabji's were stale and were smelling bad just when we opened the packet after it was delivered. We could not eat any sabji at all. The quality of delivered food has totally come down now. Chapatis were hard too. It was a very bad experience and a total waste of money. If I dont get any update on the measures taken not to repeat this, I will NEVER...
Helpful
Found this helpful?
3 Comments
Report
Copy
P
Prajakta kalghatgi
from Hosur, Tamil Nadu
Mar 16, 2016
Report
Copy

Live cockroach found on roti

Address: Bangalore, Karnataka, 560017

Todayme and my husband went for dinner in mast kalandar at cmh road indira nagar, Bangalore...my husband discussing about his office issue while eating...suddenly we saw one cockroach came in the plate and eating food...shame ...the manager never gave us new plate and food..shame on mast kalandar staff and management.. We will never go again in mast kalandar and we will advice our friends and relatives for not to go mast kalandar....
Helpful
Found this helpful?
2 Comments
Report
Copy
D
debdyuti basu
from Bengaluru, Karnataka
Mar 8, 2016
Report
Copy

Item not delivered through the payment done successfully

Address: Bangalore, Karnataka, 560035
Website: aajkadabba.mkdabbawala.com

Hi

I placed an order- LTOD581503 and none of the items are available.And the response was bad though the payment was successful online.

They were not interacting properly and the worst service received.

I want to get my money back as whatever I am saying nothing is available.

I want a speedy repay back of my money.

I mailed on [protected]@mastkalandar.com but no response....
Helpful
Found this helpful?
1 Comment
Report
Copy
P
Pavithra85
from Gurgaon, Haryana
Jan 22, 2016
Report
Copy

Poor hygiene

Address: Bangalore, Karnataka, 560008

I had HP1 at the MK restaurant close to the dell office in Bangalore. I noticed a dead cockroach on the roti which was served and did report it to the person. Though I received an apology i was extremely disappointed because I didn't expect this quality of food been served at MK. And also this is not the first time but the second time I got cockroach served in my food at the same restaurant.
I wouldn't eat there again because of poor...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
dileep021
from Bengaluru, Karnataka
Dec 20, 2015
Report
Copy

Mast Kalandar not giving the refund for the order which they didn't deliver.

Address: Bangalore, Karnataka, 560067
Website: mkdabbawala.com

I ordered food from mastkalandar on 18th of nov 2015. After waiting an hour i called the restaurant but nobody picked the phone. also nobody came to deliver the food. I paid online and was hoping that they will refund the amount which they didn't. On 1st of Dec i contacted mastkalandar ([protected]@mastkalandar.com) by email and she said that she will process the refund but she didn't. now she is not even replying to my mails. Please help me get...
+1 photos
Helpful
Found this helpful?
1 Comment
Report
Copy
P
Prashant Sirohi
Dec 19, 2015
Report
Copy

Insert found in food

Address: 560038
Website: mastkalander.com

I regularly have my lunch at mast kalandar indiranagar and i find an insect in food atleast once in every 20 days. If i complaint about this to staff, they just say sorry and will assure will it will not happen next time but they dont take it seriously. Another thung is that there is no management to look into this issue, its just local staff who manages the restaurant so they dont bother about it. Anyone who's going to have food there...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
Dr Revathi D
from Bengaluru, Karnataka
Dec 7, 2015
Report
Copy

Quality of restrooms

Address: Bangalore, Karnataka, 560066

Please find attached the image to see the quality of restrooms maintained in one of the Mast Calendar outlet in Whitefield. The time sheet is not filled as well. High risk of spreading infections specially Urinary tract infections. Request you to kindly do the needful....
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
A
ARAVINDHAN B
from Shimoga, Karnataka
Oct 18, 2015
Report
Copy

They never keep their promise of on-time delivery

Address: 560037

I ordered in mast kalandar (CV raman nagar) order number 20415 I ordered around 13:05 and i got confirmation that order will be delivered in 35 minutes but even after 2 hrs they didnt deliver And when i called to store they are not responding properly Then i tried to relationship manager([protected]) he also didnt respond properly...
Helpful
Found this helpful?
1 Comment
Report
Copy
C
Cdevs2014
from Bengaluru, Karnataka
Sep 6, 2015
Report
Copy

Lost order

Address: Bangalore, Karnataka

Ordered food from MK Dabbawala at 1:45pm (order number LTOD156727). By 3pm called the contact number provided in their website. They have no clue about the order. And kept me on wait over the phone for 15min. They finally found the order and the excuse given as that they just got the email. However i got the confirmation email at time of order....
Helpful
Found this helpful?
Write a comment
Report
Copy
Y
yadav123
from Bengaluru, Karnataka
Aug 31, 2015
Report
Copy

Late in dilevery

Address: Bangalore, Karnataka

I had it from tiny OWL site at 8.45 PM. The estimated time of delivery was 10 PM. There was goo[censored]p in delivery and still i have not received the order (10.49 PM) . I have order it from mast kalander from CMH road. Please don't order online . Specially from MAST KALANDER...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
dineshksms
from Bengaluru, Karnataka
Jun 19, 2015
Report
Copy

Disappointed Customer

Address: Bangalore, Karnataka

Hello, My family have been regular at Mastkalandar since it started in Bangalore. We have been invited to multiple Mastkalandar events mainly at the Indranagar(CMH Road) branch. I was very disappointed with the food I got Parcel from your indranagar(CMH Road) branch few days back. 1. Unlikely, Chole taste was just like some ordinary stuff, even color was different(generally it's dark). 2. Sabzi had Bhindi, which was not of good...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Nath Sharma
from Bengaluru, Karnataka
Apr 12, 2015
Report
Copy

bad quality food supplied

I ordered 'power combo' at about 15.50 hrs on 12th April 2015 at Mast kalandar outlet at Yelahanka new town, Bangalore. Of the available 2 types of veggies I chose 'koftha curry' and instructed not to smear oil on Jowar-Bajra Roti. But what was served was regular roti with oil smeared fully. Also instead of kofta curry, some sort of mixed vegetables was given which was over boiled and over burnt. This has made me to decide not to visit...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
MidhunG
from Mumbai, Maharashtra
Mar 29, 2015
Report
Copy

Delay in Delivery and lying

Address: Bangalore, Karnataka

We have been ordering food from Mast Kalander BTM.The home delivery timings kept increasing. Today was a milestone of them all. When I have ordered a combo from Mast Kalander they said it would be 40 mins. Called after one hour then got a reply that will deliver in 5 mins . called for almost 60 times their phones were either busy or when tried canceling order said will get in 5 mins.Then finally the delivery guy came at last after 2 1/2 hours.and...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Saketsdl
from Bengaluru, Karnataka
Mar 21, 2015
Report
Copy

Ordered HP3 but received HP2

Address: Bangalore, Karnataka

I ordered HP3 chosing it from the companies website which 4 chapati, salad, pulav, but when recived it had 3 chapati, no salad, no pulav just plain rice and when called them back the sore manager of bellandur store told that the menu has changed and now they serve only this in HP3 and one should know it. I mean is that the way we should know it, how would we know we order it seeing the menu online and it said those things. Very very disappointed. Saket...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sabsav
from Bengaluru, Karnataka
Oct 23, 2014
Resolved
Report
Copy
Resolved

Items in required quantity were not proper in the home delivery

Hi We had ordered home delivery for 1 plate Hara Bara Kaba, 3 stuffed parathas of Aloo da pyasa flavour, 3 stuffed parathas of Cheese springy onion and Rajma curry from Jeevan Bheema Nagar outlet on 23rd Oct 2014 around 8.00pm. The Bill no is RTC8MK[protected]. We found the quantity of Hara bara kabab was only 4 pieces instead of 6 pieces and instead of 3 Aloo da pyasa parathas they had send only two. Then tried to call the location...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
kiruthigharajan
from Pune, Maharashtra
Jun 2, 2014
Report
Copy

Highly disappointed with the Service

Address: Bangalore, Karnataka

Ur service is going down day by day..im extremely pissed off with the service provided by you..Better u ppl dont take home deliveries so that you can maintain ur so called brandname..After giving u 45 minute of delivery time u guyz bring the food 2 hours late..Im very much disappointed..PPl order opt for home deliveries only in needy times like heavy rain .When u give some dumb reason stating rain delay you should not take orders.When i posted...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
nitinsinghaliimc
from Pune, Maharashtra
Jun 16, 2013
Resolved
Report
Copy
Resolved

cockroach in food

Address: Bangalore, Karnataka
Website: www.mastkalandar.com/

Dear JustEat, MastKalandar

I have been regularly ordering food from Mast Kalandar, Jayanagar, 3rd Block, via JustEat.in.
Recently, they have regularly sent my order late or inaccurate. But I did not complain as the food was good.
But today I received my lunch with a cockroach in the food and another cockroach in the carry bag. This is disgusting, unhygienic and I wonder criminal as I could get ill eating this...
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
R
rajkumar yadav bangalore
from Mumbai, Maharashtra
Dec 19, 2011
Resolved
Report
Copy
Resolved

PF and ESI

Address: Bangalore, Karnataka

hi, i have worked for mastkalandar for two and half years and was deducting my PF and ESI from the salary..but when i left the company they did not give any detail of PF and never provided any ESI card...this is not the only case but there are hundreds of the employee who have the same complaint..but since they are not literate enough to lodge a complaint nothing has happend so far..would request you to kindly look in to the matter..since...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
satishwin
from Delhi, Delhi
Jun 27, 2011
Resolved
Report
Copy
Resolved

Failed to server whatever I paid

Address: Bangalore, Karnataka

I have been to Mast Kalandar, Bilekahalli, Bangalore. I had a very bad experience. I have ordered one HP#, 4 Phulkas, and Tadka Dal. Mast Kalandar takes money first serves next. So whatever I have paid I should get the same. they failed to serve 2 phulkas and they asked for excuse which is really unacceptable. Also all the phulkas were in different sizes and most of them are small ones. the complain no [protected] never works. No one picks...
Helpful
Found this helpful?
2 Comments
Report
Copy
P
prime304
from Bengaluru, Karnataka
Apr 24, 2011
Resolved
Report
Copy
Resolved

Poor service

Today I ordered food from Mast Kalandar in Sarjapur Road and got the worst experience of my life.
I had invited somebody for dinner and I placed an order at around 7:50 PM and I was told it will take 40 minutes for the food to be delivered. After 1 hour passed by, I called up again to enquire what was the reason of the delay. I was told the delivery guy has left already and will be there in 5 minutes. For 30 minutes after that there...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Domino's Pizza
1
(6567)
Swiggy
1
(5111)
Harvest Gold
1
(58)