[Resolved]  Matrimonials India — matrimony.com

Address:B-22 Old Gobind Pura, Near Baldev Park, New Delhi, Delhi, 110051

I have been forcefully subscribed to the emate services by one of matrimony.com sales consultant. She made all the wrong promises and i have them in email as a proof from her official email. She pushed me into the wrong services and over committed and under delivered. She has also represented the profile in unethical way and presented wrong information to the future prospects. I am quite disappointed with the the services and professionalism shown by such a big company. She charged $197us saying it's a discounted price.
I also requested the sales person that i would like to pay from my indian card and she pushed me to pay through international card. My bank has also charged me international transaction fees. She has made false promised on a-z things. I would appreciate if your refund my fees to my indian bank account. If matter not handled appropriately and soon, i would complaint to consumer court and also share my experience on all indian and international consumer forums so that no other customer get screwed up by you unethical sales person. I look forward to your reply asap. I disagree to proceed further due to false commitments made. I would like to withdraw from my subscriptions and there is no help at all.
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Oct 6, 2019
Complaint marked as Resolved 
Matrimonials India customer support has been notified about the posted complaint.
Verified Support
Sep 05, 2019
Matrimonials India Customer Care's response
Hello Shalini Loomba,

Kindly provide us your registered contact detail so that we can help you to resolve your issue Quickly.

Thanks,
MI Support Team
Complaint comments 

Comments

I have been scammed by showing me fake profiles. I didn't receive any service. Please refund my money. Please help me.

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