Max Hospital — payment online for rs 1080.00 confirmation regarding

Address:

Gurgaon, Haryana

I am a liver patient undertaking regular advice from dr kaushal madan, one of the doctors in gastroenterology wing of max hospital at gurgaon. I took an appointment with dr kaushal madan on 15 02 2018 at 3.15pm. Appointment was fixed on application of max healthcare on my android mobile [protected] and my patients id 434409. I paid rs 1080.00 on line to the hospital account on icici pocket application. It was a successful transaction of money vide transaction reference number [protected] dated 31/01/2018. Hospital confirmed my appointment but fees payment is unconfirmed till date. I have contacted their helpline number several times but got assurance only. Even my e mail regarding confirmation of payment are unattended and ignored.
I am approaching this forum as a lost hope to get a resolution from this familiar but unfair hospital. I am a retired person of 66 years.
Radhey shyam lucknow