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My name Karan Singh Rana s/o late Shri G S Rana admitted to your Max Healthcare, Patparganj, New Delhi on 20.11.2020 due to Covid Infection. I am medically insured by health policy by National Insurance Company Ltd. so, I have submitted a copy of my cashless policy to the hospital and deposited Rs10, 000/- as advance. On November 26, 2020, Max Hospital, Patparganj send a message that your bill of Rs1, 35, 420/- is ready. Kindly reach out to the billing desk and settle your bill and kindly vacate the room in 90 mins after this SMS. I would like the question to Max Healthcare management, why they didn't inform me that why my cashless could not be sufficient for my medical expenses. Due to this error, I got discharged from the hospital after 36 hours. This gap period of 36 hours gives me heavy mentally torched. Which I could not forget in future life. I have got discharged after a cash payment of my medical expenses, which I have arranged very hardly.
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Pitampura, Wazirpur District Centre, New Delhi, Delhi, India - 110034
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