[Resolved] Max Life Insurance — call received is it fraud call or true

 
1 Review
India
 Deepaksk936 on Oct 22, 2018
Dear sir

I have received call from person who introduced himself as executive of max life insurance. He informed my policy no & date & amount. But he told me that whatever interest i supposed to get that interest amount our agents are taking that amount. So instead of interest amount company has declared bonus for your policy around rs. 1, 30, 000/- you have to fill the form if you say yes means one more executive will call you for detail & filling the form. After 15 min one lady executive called & told same thing your bank is agent they are eating your interest. Instead we (Company) has declared bonus & i have your cheque of amount rs. 1, 30, 000/- but you have to pay some amount to us for releasing this cheque.

Then i told i will lodge a police complaint & in my bank, she told k no problem if you not listening our words you will suffer for money from max life insurance. First person name is mr. Sanjay mithal (I got call from this no +91 [protected]).& i dont know 2nd lady executive name (Call received from this no. +91 [protected])

Please let me know whether this is fraud call or is it true that i have received any bonus from max life insurance.
Complaint marked as Resolved Nov 22, 2018

Complaint Status


[Oct 22, 2018] Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Max Life Insurance Customer Care's response, Oct 22, 2018
Dear customer, We request you to DM us your policy number and We will investigate the matter and may need to get in touch with you for any further information. Please do not share any details (personal, policy & bank related) with the caller.
Regards,
Team Max Life Insurance
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    69%
    Complaints
    864
    Pending
    80
    Resolved
    571
    phone
    +91 11 2693 3610
    location
    Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
    Max Life Insurance - call received is it fraud call or true