Max Life Insurance — call regarding non-payment of commission to agent

I got a call from vivek rastogi ([protected]) who asked me to complain to rashmi tyagi ([protected]) if i didn't want to give the agent commission for my policies. Today again rashmi tyagi called with complete details about my policies and the exact commission payable.

She gave me two options:
1. Undergo a training program and replace my agent number with the current one.
2. Get the commission through one of the four partners with their 10% commission cut.

After i asked her to send an email and that i will confirm on email only, she wanted me to choose one option immediately. This made me suspicious and i disconnected.

Is this a hoax call and how does she have all the policy details?