[Resolved]  Max Life Insurance — cancelation of term insurance policy

Address:New Delhi, Delhi, 202127
Website:Online.maxlifeinsaurence.co.in

Sir, i have taken max life term insurance policy, application no[protected] sum assured of ₹ 50, 00000/- and pay amount of ₹30820.82 through my debit card on[protected]. I have sent a mail on[protected] to the company to cancel my policy and refund my amount but they didn't refund my amount till date. Please look this matter and take a legal action
Was this information helpful?
No (0)
Yes (0)
Oct 27, 2018
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2018
Max Life Insurance Customer Care's response
Dear Narayan, We're really sorry that you had this service experience with Max Life Insurance. This is not a reflection of the standards we hold ourselves to. Please give us an opportunity to serve you better. Our representative will check the status of the application number shared by you and revert with an update.
Regards,
Team Max Life Insurance
Verified Support
Sep 26, 2018
Max Life Insurance Customer Care's response
Dear Narayan, We would like to inform you that refund for an amount of Rs (30, 820.82) for your proposal has been initiated at our end dated (21-Sep-2018). Since the payment was made through Debit card, the refund amount will reflect in your account within 8 – 10 working days.
Regards,
Team Max Life Insurance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Max Life Insurance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    1159
    Pending
    0
    Resolved
    902
    Max Life Insurance Phone
    +91 11 2693 3610
    Max Life Insurance Address
    Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
    View all Max Life Insurance contact information