[Resolved] Max Life Insurance — complaint against premium amount due for june-17 | |||
Ear sir I am so disappointed from maxlifeinsurance customer care staff they do not have knowledge because before premium payment i got the message to pay premium of rs. 12298.88 but i went to pay premium online it is showing premium amount of rs. 12358.67 when i asked from customer care then they told me this premium increase due to gst applicability in july-17, then i told him premium amount is due for jun-17 not for july-17 then he reply you are doing the payment in july-17 so gst will be applicable after that i made the premium payment of rs. 12358.67 but i got the premium receipt of rs. 12298.88. Then i complaint online then they told it is mistake you can take back your extra paid premium by neft. So my concerned pls take actioned against it and transfer my access premium my same bank account through which payment was made it is comman practice. Pls check all mail send by id [protected]@rediffmail.com. Regards Avinash Policy no.[protected] Was this information helpful? | |||
Sep 11, 2017 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Aug 11, 2017 Max Life Insurance Customer Care's response Dear Avinash, Our customer representative tried contacting you on your phone number ending with 006 but was unavailable to get in touch with you. We have already sent you a sms in this regard. Kindly share a suitable time for us to contact you. Meanwhile we we have sent the premium receipt to your registered email id for better clarity. In future you may reach us directly at [protected]@maxlifeinsurance.comRegards, Max Life | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
80%
Complaints
1159
Pending
0
Resolved
902
+91 11 2693 3610
Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
Thanks,
Frustrated customer