| Address: | Mumbai | | Website: | www.maxlifeinsurance.com |
Dear authority,
It takes immense disappointment to inform you that your employees ms. Ruby pandey (Tel. :+91- 720*833 / 877*44) and mr. Ashish tripathi (+91-959*819), who are our relationship managers are extremely careless and lethargic.
Their behavior is absolutely unacceptable when it comes to providing assistance. Our calls are never answered and we are left helpless.
Customer care assistance is also less helpful in certain cases.
Extremely annoying behavior of both of them. Very unprofessional.
Previous complaints were dropped against ms. Ruby pandey and jitendra bharti, but it's indeed very disappointing that no action has been taken against them and the same behavior is continued.
I am planning to discontinue the policies where, we customers are treated in such a manner and disrespected.
I regret being a policy holder of your grade-less company.
Your agents are just made to complete targets and, thereafter, no response from them.
I am unable to express my disappointment and anger because i am bound to maintain my principles and decency.
Worse employees, even worse is your system and the worst is your company who encourage such misbehavior and hire such ill-mannered people. Was this information helpful? | 
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