[Resolved]  Max Life Insurance — fraud call regarding agent code deactivation

Hello,
I used to have a policy with max life till last year after which i surrendered it. Yesterday, one year after the policy was surrendered, i received a call from some people claiming to be customer service executives from max life. They claimed that they can help me get back the agent commissions that were paid out back to me and i just need to follow a process. I got suspicious and found out that it is indeed a fraud call. Later when i got the call again, i clearly stated that it is a fraud call after which the person disconnected the call.

Now, the main concern is that they had the exact details like premium amount, the total number of premiums paid, the primary and secondary contact numbers registered on the policy. This is a clear case of data leakage and needs to be looked into. How can sensitive information like this be made available to fraudsters is beyond comprehension. The policy also records other details such as pan, which is now in the hands of malicious people.

I request the concerned people to look into this to investigate the matter.