[Resolved]  Max Life Insurance — fraudulent calls

Address:Jaipur, Rajasthan, 302021

Dear sir/ma'am
I received a call at 16:30 hrs today from this mobile number [protected].
He said that he's an agent from max life insurance and told me all the information regarding my insurance policy even my date of birth and pan number.
He told me that you have a due bonus of 84, 000 from the past 3 years and it is kept in the company at the agent code account. He told me that he has filed a complaint with the gbic department and the file number is 5396200/gbic and the complaint was accepted by arun kumar saxena - [protected]
That he'll call me in a day or two and will get me my insurance bonus.

Should i be concerned about this.
How could my information just go out in the open market like that?

Please reply to this urgently or else i'll have to file a complaint in the consumer cell.

Thanking you
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Jan 14, 2018
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Dec 14, 2017
Max Life Insurance Customer Care's response
Dear Vishal, spurious calling is an industry wide concern that Max Life has taken very seriously. We have put in place a strong review rhythm to identify issues and their root causes, brain stormed solutions and monitored their effectiveness to ensure that sensitive information related to our customers is closely gaurded. We have already started investigating the details shared by you. Our customer representative would like to speak to you to get some more details related to this. Kindly DM your contact details.

Regards,
Max Life Insurance.
Complaint comments 

Comments

Due to my financial problem, I am Unable to pay premium.Pl.stop ECS collection.for the Policy no.[protected] & also discontinue my policy.I have advised bank to STOP Payment.Matter also conveyed to your local office Rourkela, Representative.Sri Bikash PATI.

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