[Resolved]  Max Life Insurance — Incorrect details provided regarding life insurance policy

Address:Jhunjhunu, Rajasthan, 333025

I have purchased a life insurance policy in 2012 from and they provided me incorrect details that i can withdraw my money if i can't pay premium after minimum 5 years. Now they say that you can't take your money back and can i transfer this policy to another company and recover my premium paid to max life insurance. Can i recover my money directly from max life insurance or if there is any other way to recover. Is there any way to resolve the issue please suggest.
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Jul 8, 2017
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
May 29, 2017
Max Life Insurance Customer Care's response
Dear Chetan, We apologize for the inconvenience caused to you.Our customer representative tried reaching you on 982****128 but could not reach you. Kindly share an alternate number as well as a suitable time for us to connect with you. We have started investigating your misseling complaint and will share a resolution shortly. In future you can reach max life directly on [protected]@maxlifeinsurance.com.

Regards,
Max Life Insurance
Verified Support
Jun 07, 2017
Max Life Insurance Customer Care's response
Dear Chetan, Our customer representative is investigating your misseling complaint and will share a resolution shortly. In future you can reach max life directly on [protected]@maxlifeinsurance.com.

Regards,
Max Life Insurance
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