[Resolved] Max Life Insurance — irregular payments of monthly payouts
AdAdhe on Mar 7, 2018
NAME: A PACKIALEELA
POLICY NO:[protected] CLIENT ID: [protected]
I have taken an insurance policy with Max Life Insurance on a Guaranteed Monthly Income Plan started on[protected] and for 6 years ending on[protected] totally Rs 6, 76, 697 paid. The monthly payout was supposed to be started from Oct 2017 and only on several followups - mails, ph calls to their office and customer cells we got so far Rs 15000/- in an irregular manner (10k+15k) and again the problem continues and from Feb-2018 no payouts reced. There is no responsible reply either from customer cells, regional offices and head office. With broken heart and pain I am writing this, as I totally depend on this income only.
Complaint marked as Resolved Apr 9, 2018
[Mar 08, 2018] Max Life Insurance customer support has been notified about the posted complaint.
Verified SupportMax Life Insurance Customer Care's response, Mar 09, 2018
Dear A PACKIALEELA, The inconvenience caused is deeply regretted. Our customer representative has spoken to you and informed you about the monthly payouts of Rs 10, 000 in your account. The same will be credited to your account in 24-48 hours..
Max Life Insurance.
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