[Resolved]  Max Life Insurance — Irresponsible executive

Address:Thane, Maharashtra, 400612

I mohsin khan policy holder :[protected], has taken a policy in mumbra branch and asked to cancel the policy within 5days but no one helped and guide us for the cancellation and i im following up to axis bank branch from last 6 months but still no reply im just asking them to cancel a bloody policy but they themselves dont know the procedures. And making false commitments every time i need a resolution asap and refund policy amount in my saving a/c. And need to terminate executive name priyanka representing max life, and deduct my policy amount from her salary and give me.
Was this information helpful?
No (0)
Yes (0)
Jun 12, 2017
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
May 04, 2017
Max Life Insurance Customer Care's response
Dear Mohsin Khan, We apologize for the inconvenience caused to you..
we are investigating this matter and will update you shortly. Our team will connect with you shortly to resolve your concerns. You may reach us directly on [protected]@maxlifeinsurance.com.

Regards,
Max Life Insurance
Verified Support
May 12, 2017
Max Life Insurance Customer Care's response
Dear Mohsin Khan, Our customer representative is in the process of investigating your case and will take some more time to complete the investigation. Kindly allow us 1 to 2 business days to share the resolution with you. In future you can reach max life directly on [protected]@maxlifeinsurance.com and mention ticket number 18078617 in the subject line of all the emails regarding this. Regards, Max Life Insurance.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Max Life Insurance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    1159
    Pending
    0
    Resolved
    902
    Max Life Insurance Phone
    +91 11 2693 3610
    Max Life Insurance Address
    Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
    View all Max Life Insurance contact information