Max Life Insurance — Irresponsible staff, service& fake commitments

Max Life Insurance — Irresponsible staff, service& fake commitments

A Anil.Goud from Hyderabad, Telangana Mar 2, 2022 Mar 12, 2022 This thread was updated on Mar 12, 2022

I have booked Max Life Term Insurance on Feb 23rd paying 22458 rupees. My Application Number is[protected]. Till now my Medical Tests are not completed with the reason that my place is far for the diagnostic vendor staff to come. While making that payment Max staff with employee ID 22032 - Sandeep was on call with me and advised to schedule Medical Tests at Home Visit. He never asked or told me that they cannot arrange home visit for my location. I have called multiple times to their customer care to complaint on this but no one is taking that courtesy to fix the issue. I sent multiple emails to their Nodal Officers and Senior Management but no one even cared to respond those emails. Hoping that issue will be fixed atleast with this complaint. Anil +1 photos Was this information helpful? No (0) Yes (0)
Max Life Insurance customer support has been notified about the posted complaint. Verified Support Mar 07, 2022 Max Life Insurance Customer Care's response Hi Anil, We regret the inconvenience caused. Our team member will connect with you and address your concern in the best manner possible. Regards, Team Max Life. Verified Support Mar 12, 2022 Max Life Insurance Customer Care's response Hi Anil, Further to your call with our team member, we would like to update you that your concern has been addressed and an update has also been shared on your registered email ID. Do reach out if there's anything else we can help you with. Regards, Team Max Life.
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