[Resolved] Max Life Insurance — issue on premium payments.

[Resolved] Max Life Insurance — issue on premium payments.

S [email protected] from Bhubaneshwar, Odisha

Respected sir/madam, I have a policy no.[protected], paid premium regularly in due time. Already i have paid premium 26.4.2018 but sorry to say i have received one cheque of rs. 17, 103 on 29.10.2018. Said cheque redeposited at my local max office at asansol. But repeated time massage coming from mac customer care that your premium is due. Several time case informed to asansol max office but till not taken any action so that running premium not accepted by asansol max office. Also matter discussed with agent mr. Sanjib gorai but till not positive answer received from him. Please take necessary action as i am a central govt employee and we are engaged 24x7 hrs. Please take necessary action for avoiding harassment. Regards, Subrata mukherjee. Asansol. Mobile no.[protected]. Mail id. [protected]@gmail.com +1 photos Was this information helpful? No (0) Yes (0)
Jun 2, 2019 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Apr 15, 2019 Max Life Insurance Customer Care's response Dear Sir, We are very sorry about the inconvenience caused to you. Thank you for sharing your policy number. Our customer service team will reach out to you shortly to help understand the issue in detail and resolve it. Regards, Team Max Life Insurance Verified Support May 02, 2019 Max Life Insurance Customer Care's response Dear Sir, We wish to inform that we require premium amount of Rs 17, 959 in order to make the policy premium paying(active). The premium amount can also be paid online through our website from the below link: https://www.maxlifeinsurance.com/customer-service/pay-online. The same has been communicated to you on your registered email id. Do reach out if there's anything else we can help you with. Regards, Team Max Life Insurance
Add a Comment	Share
Submit Close