[Resolved]  Max Life Insurance — max life insurance - agent removal

Dear sir,

I got phone call to remove agent code deactivation process from my max life insurance policy, to stop sending bonus and commission to agent. Asked me to fill application and forward other relevant documents, and asked me to confirm availability in hometown for collecting the following documents like:

1. Address proof
2. Id proof

The caller asked me to pay ₹12500 which happens to be 50% of my premium amount (Which i got to know after forcibly asking them on what basis are you asking 12500) and it’s refundable and said will remove agent code from my policy.

I asked her to send me the official payment link to pay the same and i got suspicious when they asked me to credit the amount immediately. I got calls from 3 different persons to convince me. When i checked online, i got to know about the fraud.

Note:
1. How the concern per got my contact details?
2. And also policy number and its details?

Kindly take necessary steps, so that others are not duped.