[Resolved]  Max Life Insurance — Max Life Monthly Income Advantage Plan- Money not refunded despite many request

I m writing to inform you that i was sold this policy with the promise that i can claim refund after 1 year of purchase of the policy anytime, since it was sold to me by my Yes bank employee i had full trust that i will get my money back because i never wanted to invest in a long term savings plan that too 12 years.Mr. Chaudhary was the employee who missold me the policy, now i am being harrased for last few years to get my hard earned money back. Moreover i have not used any of your services and i donot see any ground that my money can be forfeited .

Kindly lookinto this long pending case and process the refund with full amount along with the interest applicable for tenure the money is with the company within 10-15 days .
Was this information helpful?
No (1)
Yes (0)
Sep 23, 2022
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2022
Max Life Insurance Customer Care's response
Hi Isha,

We regret the inconvenience caused. Our team member will connect with you and address your concern in the best manner possible.

Regards,
Team Max Life.
May 06, 2025
Updated by IshaAdhikari
no one resolved the issue
May 06, 2025
Updated by IshaAdhikari
Policy Number: Policy No[protected]

I m writing to inform you that i was sold this policy with the promise that i can claim refund after 1 year of purchase of the policy anytime, since it was sold to me by my Yes bank employee i had full trust that i will get my money back because i never wanted to invest in a long term savings plan that too 12 years.Mr. Chaudhary was the employee who missold me the policy, now i am being harrased for last few years to get my hard earned money back. Moreover i have not used any of your services and i donot see any ground that my money can be forfeited .

Kindly lookinto this long pending case and process the refund with full amount along with the interest applicable for tenure the money is with the company within 10-15 days .
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Max Life Insurance
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    85%
    Complaints
    1172
    Pending
    0
    Resolved
    983
    Max Life Insurance Phone
    +91 11 2693 3610
    Max Life Insurance Address
    Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
    View all Max Life Insurance contact information