[Resolved]  Max Life Insurance — Miscommunication

Address:VILL/PO-SARPARA, PS-PALASBARI,

Resp concern,

I deepmani das opted a policy on 18/02/2020. But at the time of signing the proposal, agent told me another and now when i get the policy and read thoriughly its another. For that i called customer care service no given in my policy. But its strange, customer service team is not able to clearify about my poliy and suddenly they disconnect my phone.
My registered ph no for policy is [protected].
Mail-id: [protected]@gmail.com

Need serious concern for my issue.
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Aug 12, 2021
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2020
Max Life Insurance Customer Care's response
Dear Deepmani,

We regret the inconvenience caused to you. One of our representatives will connect with you to address your concern.
Stay Home, Stay Safe!

Regards,
Team Max Life Insurance.
Verified Support
Oct 09, 2020
Max Life Insurance Customer Care's response
Dear Deepmani,

Our representative tried to reach out to you, but the call couldn't connect through. We would request you to please provide an alternate number or preferred time to speak with you as we require additional details to address your query. Meanwhile, do reach out if there's anything else we can help you with.
Stay Home, Stay Safe!

Regards,
Team Max Life Insurance.
Complaint comments 

Comments

Dear Deepmani,

Our representative tried to reach out to you, but the call couldn't connect through. We would request you to please provide an alternate number or preferred time to speak with you as we require additional details to address your query. Meanwhile, do reach out if there's anything else we can help you with.
Stay Home, Stay Safe!

Regards,
Team Max Life Insurance.
Another person created by Max insurance, They are selling fraud policies only and their customer care service is so pathetic doesn't have manners to speak.

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