[Resolved]  Max Life Insurance — my premium deposited into fraudster account

Address:Kutch, Gujarat, 370205

I have been called from your side for premium payment which is being due and so i had made payment of 45000/- through rtgs in the account name of max life to the given account no. However again i am being called for the same. I immediately contacted the customer care for clarification but i have been told that i have been cheated and no money for my premium has been deposited & i am duped, if so i am duped how can any other person use the account which is in the max life. Also their no. From which i had been called and so i deposited and still they insist but they now do not give proper answer and disconnet. Please call me on my no. [protected], and resolve my issues i cannot at all accept this and will take all the necessary serious legal actions and stop my all the policies right away.
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Jan 13, 2018
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2017
Max Life Insurance Customer Care's response
Dear Narandra, spurious calling is an industry wide concern that Max Life has taken very seriously. We have put in place a strong review rhythm to identify issues and their root causes, brain stormed solutions and monitored their effectiveness to ensure that sensitive information related to our customers is closely gaurded. Our customer representative has spoken to you and informed you to lodge a police complaint in this regard.

Regards,
Max Life Insurance.
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