[Resolved]  Max Life Insurance — non-cooperative staff

Address:Pune, Maharashtra, 411017
Website:Yes

Sir/mam, i hold a policy in your pimpri chinchwad branch, was there to pay premium but was not able too because of your staff, 1:-mr. Shiva subramanium ([protected])
2:- mr. Jaydeep kutre ([protected]) &
3:-prasad thornaby (Number not given by person even after requesting)
Returns not upto mark, then too wanna pay premium on time, but was not able too. Very bad experiences, last year & this year too.
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Oct 16, 2017
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Sep 15, 2017
Updated by Raju Ranjhani
Very poor staff, Very very bad experience that too consecutive year.
Verified Support
Sep 15, 2017
Max Life Insurance Customer Care's response
Dear Raju Ranjhani, We apologize for the inconvenience you have faced. We have started investigating the details shared by you and will update you shortly regarding the same. Also, please never share your policy details on the timeline to maintain security of your policy related information. In future you can reach max life directly on [protected]@maxlifeinsurance.com.

Regards,
Max Life Insurance.
Complaint comments 

Comments

Again same situation, worst experience, will not go for any new policies. I was assured update for my complain (on 15. 09.2017) a follow up in 24-48 hours, nothing at all, premiums important & the person paying premium is least one. ICICI prudential much better than max.

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