[Resolved]  Max Life Insurance — not surrender the policy

Address:605009

Dear sir iam raju my policy no[protected] quarterly mode payment 24750 iam paid 11 successful payment that is 272250 but not complete the policy three years due to some accident after iam complaint 2013 november to surrender the policy or continue the policy but they are not accept my request. Now is it possible to recover my amount now ten years completed
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Sep 10, 2017
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2017
Max Life Insurance Customer Care's response
so that our team could get in touch with you to resolve your concerns. Regards, Max Life.
Verified Support
Aug 08, 2017
Max Life Insurance Customer Care's response
Dear Raju, Our customer representative tried contacting you on your phone number ending with 700 but was unavailable to get in touch with you. Kindly share a suitable time for us to contact you. As per our records you haven't paid your premiums for last 3 years, hence it is not possible for us to refund the amount. In future you may reach us directly at [protected]@maxlifeinsurance.com.

Regards,
Max Life Insurance.
Complaint comments 

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Axis Bank Lenin Sarani Br. Kolkata -13 has collected the Premium of Our Policy No.[protected] on 06.05.2017. But Till date I have not received the Policy.

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