[Resolved]  Max Life Insurance — one of your member change my phone number and email id from my insurance

Address:Unitech horizon tower 10 flat no. 703, Gautam Buddh Nagar, Uttar Pradesh, 20310

I was checking my insurance details and they asked me my policy number and date of birth then there were a msg that a 4 digit otp will be sent to your mobile number and email id but someone at your company changed my phone number and email id because email id is showing like - ani*janmaxlifeinsurance.com
And the number is also not mine... And i want to cancel my policy and want my all money refund otherwise i will complain in police station
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Oct 31, 2019
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2019
Max Life Insurance Customer Care's response
Dear Rashi,
We apologise for the inconvenience you had to face. We request you to send us your policy number, and we shall get in touch with you to resolve this at the earliest.
Regards,
Team Max Life Insurance
Verified Support
Sep 30, 2019
Max Life Insurance Customer Care's response
Dear Rashi,
We are unable to help you with your concern as we have not received your policy number. Do reach out to us in the future if we can assist you with anything.
Regards, Team Max Life Insurance
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