Max Life Insurance — Online term plan

I am axis bank staff and as all know max life insurance have a tie up with axis bank I have taken online term plan for me and my husband 3 year back for my husband on 18 Feb 2018, on 22 May 2021 I lost my husband due to covid I have a daughter of 7 months, I am in need of this money I have already submitted all the required documents from my side on 21 June 2021 at axis bank kharadi Branch and its being 1 month I am only taking follow up no response from the company till when I will get my claim amount I have been asking is any other documents required from my end than why my claim is getting settled on time my policy[protected], tell.me the time period till when I will get my claim amount
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Max Life Insurance customer support has been notified about the posted complaint.
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Dear Nupur,

We regret the inconvenience caused to you. Please share your contact details and policy number so that our representative can get in touch with you to address your concern.

Regards,
Team Max Life Insurance.

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