[Resolved]  Max Life Insurance — otp is not generated during email id update

Address:Bangalore, Karnataka, 560032
Website:m.maxlifeinsurance.com

Hi team,

I am not able to update email id due to otp which is not being sent to my registered mobile number using website https://m.maxlifeinsurance.com.

I have used google chrome and also internet explorer but it didn't work out in both the browsers.

This is pathetic to visit maxife branch in order to update these types of small details like email id, phone number etc.

Please recheck with your internal it team on why system is unable to send otp which helps to raise service request for maxlife.

Please resolve this issue on an urgent basis.

Regards,
Monika bothra
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Oct 10, 2017
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2017
Max Life Insurance Customer Care's response
Dear Monika, We apologise for the inconvenience caused. Our customer representative has spoken to you and informed that your complaint will be resolved within 24 hours. Regards, Max Life.
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