| Address: Plot No. 15, 6th Community Centre Nipun Tower, Karkardooma, Delhi, 110092 |
I had purchased guaranteed return policy from max life insurance. During Covid-19 pandemic, online premium payment was restricted by the company on their website. I got a call from cashier named Sumit Chauhan at max life insurance at Karkardooma, Delhi branch, he said premium payment date was extended by the company due to pandemic, also, he said I can verify the same on company's official website. He also added he will send one of the company's representative to collect cheque for the payment of premium of my respective policy as per my comfort. One representative came and collected the cheque from me. Then this cashier called me again and advised me that my policy plan is not good and I shall not get higher returns in the future, so he said he will send relationship manager to my house for arranging meeting with me regarding my policy so as to guide me and giving suggestions for earning maximum benefit. I denied because he was calling me again and again due to which I realized that he was sending the representative to misguide me, sell policy to me then earn commission from my policies. Then this Sumit Chauhan passed my contact number to one of the company's representative. This representative forcefully came to my house instead of my repeated reminders. This representative introduced himself as relationship manager but actually he was an agent send by the cashier Sumit Chauhan. This agent tried everything to confuse me, also, made me believe that my policy was not good and I will not get higher returns. He also misguided me and made false commitments like policy full paid up in the system, policy replacement for higher returns as instructed by Sumit Chauhan. I denied and asked the agent to leave. At the sane time, cashier Sumit Chauhan used his connects and made changes to my policy details and replaced mostly everything in my policy like Sum Assured, Generated Cash Value, Premium Payment Term. Previously, Sum Assured of my policy was around 6 lakh, Generated Cash Value was around 1.8 lakh, Premium Payment Term was 10 years which were updated to 3 lakhs, 80 thousand, 15 years. When I raised my concern to the customer care they said no changes were made to my policies which means they don't maintain log for the changes made to customer policy. Also, the company don't keep track of software developers who are responsible for updating customer details and maintaining customer policy information security. This fraud cashier Sumit Chauhan used his connects with the team of software developers and gave them bribe for making changes to the customer policy details and get originally generated cash value balance amount from customer policy to his bank account. After this, fraud cashier Sumit Chauhan give bribe to the team of software developers and fraud agent for committing fraud. This cashier then disconnect from particular customer and find new customers to loot their hard earned money. This fraud cashier Sumit Chauhan is operating fraud racket from Karkardooma, Delhi Max Life Insurance branch. Take strict action against this fraud cashier. Terminate him and throw this fraud cashier out of the company. This fraud cashier Sumit Chauhan should be put behind bars.
Contact details of fraud cashier Sumit Chauhan are as follows -
Contact No - [protected]
Branch - Karkardooma, Delhi Was this information helpful? | 
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