[Resolved] Max Life Insurance — premium charges

rohit rabade

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411005

I took a policy on 12th oct 2017 of 1251/- monthly mode date if issue is 26/10/2017. As per company rules if i cancel my policy before a month i shud get my premium back in full amount. So i cancelled it in 22/11/2017 which is 4 days before a month. Also i paid 2nd & 3rd premium in advance. Now i request to get all premiums bt company not giving all. They r levying stamp duty and medical charges and giving only 873/- refund. This is fraud. I m fed up of this company as one replies in time

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Feb 6, 2018

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2018

Max Life Insurance Customer Care's response Dear Savita, Thanks for bringing these details to our notice. We do not have any such process of deducting any amount from your fund to pay to the agent. This seems to be a fraudulent call. Please do not share any policy related details or make any payment, if asked for. We will immediately initiate the investigation and get back to you with the outcomes.

Regards,
Max Life Insurance

Verified Support

Jan 02, 2018

Max Life Insurance Customer Care's response Dear Savita, We tried contacting you on the number mentioned in your message, but the number was unavailable. Request you to share your updated number with us.

Regards,
Max Life Insurance

Verified Support

Jan 05, 2018

Max Life Insurance Customer Care's response Dear Savita, We have investigated the contact details shared by you and found that the It was an unsolicited call. We have mailed you to confirm the same with a request you to lodge a police complaint against such suspected fraudsters immediately and ensure stern action against them, with a copy marked to us. A complaint format is also enclosed in the mail for your convinience.

Regards,
Max Life Insurance