[Resolved]  Max Life Insurance — regarding cancellation of policy

Address:Patna, Bihar, 800001

Sir this is to inform u that i am axis bank saving a/c holder, today i hv purchased a max life gain premier policy by mistake!!,

Actly in hurry i took a wrong decision, due to high preassure o[censored]r client i took the decision, and money debited frm my a/c instantly, they created such a enviroment tht i ws speachless, even i didnt believ that only signing on simple application would loose my money..

I filed complain in axis bank, and they told money hs credited to max life..

I dont want to continue the policy i just dont like it,, kindly cancil it and refund my whole money!!

They told me if i dont like the policy then i will be canciled even after 15 days of recieving of policy order, bt i hv to cancil it immediately, policy hs not generated till now, i dont want to wait anymore plz cancil the transaction immediately, am highly frustated...

Policy detail - electronic application number is[protected]

Thanking you
Dr amir ahmad
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Dec 7, 2017
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2017
Max Life Insurance Customer Care's response
Dear Amir, Apologies for the inconvenience. Our customer representative tried opening your details in your record using youre policy number. Since he was unable to do that, kin dly share your contact number so that we can speak to you to resolve the matter. Also, please never share your policy details on the timeline to maintain security of your policy related information.

Regards,
Max Life Insurance.
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