[Resolved]  Max Life Insurance — Regarding no refund of cancelled policy no[protected]

Respected sir, my policy no[protected] has been cancelled on december 16, whice a sum of Rs 3000 was paid against the following policy number not refunded yet to my acount. For whice I contacted at nearest axis bank and was assured that amount would be auto refunded to my bank acount . But after three days the amount have not yet been credited to my acount. So I hope a quick action on my problemes.
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Jan 30, 2017
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Dec 21, 2016
Max Life Insurance Customer Care's response
Dear Phanidhar rabha, we apologize for the inconvenience you have faced. Our customer representative has spoken to you and confirmed that we will be initiating the refund shortly. In case you need any further information please write to us at [protected]@maxlifeinsurance.com and mention Ticket No 17689759 in all future communication on the subject. Regards, Max Life Insurance.
Dec 24, 2016
Updated by Phanidhar rabha
Respected sir/madam, I had complained about my non refunding of cancelled policy no10038177 and one rsponding call came from maxlifeincurance that representative assured refund would initiated within one to two days, whice has yet not been done for my amount of rs 3000 after three days. Dear sir/Madam Please make the refund of Rs 3000 as earliest.
Verified Support
Dec 30, 2016
Max Life Insurance Customer Care's response
Dear Phanidhar, our customer representative has mailed you to inform that we have not received any payment from your end hence we are unable to refund any amount. In case you need any further information please write to us at [protected]@maxlifeinsurance.com and mention Ticket No 17689759 in all future communication on the subject.

Regards,
Max Life Insurance.
Complaint comments 

Comments

Please stop my ECS peymint
My comlain ticket no is 17689759

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