[Resolved] Max Life Insurance — Staff fraud and misbehabe | |
Dear sir I m writting this message with complete distress disgusted and unsatisfied with your staff behaviour with fraudential call to customers to avail another policy.this is completly unacceptable and action should b taken to your concern staff. I got a call yesterday from Ankur desai/Arun saxena having mobile no [protected] from max life Delhi saying my 3 year commission rupees 165000 has been claimed by my agent and to claim this amount i have to remove the agent code and make the policy in self code... so that i can claim the amount and it will b directly credited to my account...and to claim this amount they suggested an insurance FD rs 49000 from bharati axa life insurance to be done as soon as posisible. When I caught their fraud they talked with abusive language ...and misbehaved... i just want from max that this kind of fraud to be stopped and take strict actions agaist such staffs. I m having 1 lac premium per annum with customer id[protected]...i want these staffs to be punished who misbehave and do frauddential act with customers. Sir humble request to u please take some actions. Else i will have to withdraw my policy. Thanking u Was this information helpful? | |
Feb 13, 2017 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Jan 13, 2017 Max Life Insurance Customer Care's response Dear Somai, our customer representative has spoken to you and confirmed that you have received a fake call against which you should not be making any payment. Max Life has been educating its customers against such fake calls to stop the spurious call menace and take strict legal action against the ones responsible for this. Thanks for supporting us by directly checking with us about the authenticity of such luring schemes. In case you need any further detail, please write to [protected]@maxlifeinsurance.com and mention Ticket No 17809350 in all future communication on the subject. Regards, Max Life Insurance. | |
 1 Comment | |
Comments
I received a similar call from the same man (identifying himself as Arun Saxena from Delhi belong to Max Life), with the same mobile number[protected] . He indicated that a Non-Guaranteed-Bonus is due for me and that the Axis bank agents are cheating me by retaining the money with them...When I asked him to write to me from his official email id and give me the details, he said he cannot do that...It is clear that this person is not acting in the best interest of Max Life or the Customer or to Axis bank (which has a tie up with a Max-Life). How do we contain such persons under the framework of law?
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
80%
Complaints
1159
Pending
0
Resolved
902
+91 11 2693 3610
Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020