[Resolved] Max Life Insurance — without prior intimation amount taken in my salary account of icici | |||
I would like to acknowledge you that max life insurance company has done illegal jobs with me ; without prior intimation they've deducted cash amount of 21, 040 rs on dated 29th july 2019 in my salary account of icici bank that is totally illegal & fraud, i've not given him ecs facility. I've one policy there, policy no. Is...[protected], date of commencement is 27th june 2016. I required help and solution regarding this major issue of fraud of max life insurance company. Was this information helpful? | |||
Sep 2, 2019 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Jul 31, 2019 Max Life Insurance Customer Care's response Dear Sir/Madam, We are very sorry about the inconvenience caused to you, and will help with its resolution. Thank you for sharing your policy number. Our customer service team will reach out to you shortly to help understand the issue in detail and resolve it. Regards, Team Max Life Insurance Verified Support Aug 02, 2019 Max Life Insurance Customer Care's response Dear Sir, Our customer service team tried to reach out to you but the call couldn't connect through. However, we wish to clarify that basis your duly filled & signed ECS mandate form (attached) we have activated auto-facility in the policy. To this effect, we had sent transactions to the concerned bank for debiting the renewal premium amount against Maxlife policy. In case if want to deactivate auto-debit in policy records, please provide your consent for deactivating the ECS facility and for updating the future payment method as cash / cheque / demand draft / online payment. So, that you can pay the future premiums as per your convenience. Also, the same has been communicated to you on your registered email id. Do reach out if there's anything else we can help you with. Regards, Team Max Life Insurance | |||
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