[Resolved] Maxbhi / Elcotek Telecom — 3.7 v battery for samsung c3322 model phone

gp_rajan

from Mysore, Karnataka

Address:	600056
Website:	maxbhi.com

I have ordered a battery for my mobile phone on 08/12/2018 from www.maxbhi.com. ref:order no.1435316
With bluedart awb no:[protected].
Maxbhi has promised to deliver the item by 11/12/2018.
I have paid through netbanking from my axis bank account since there is is no cod option.
The said awb no:[protected] cannot be tracked in blue dart website.
It says wrong no.
Iam not able to track.
I want the product i have ordered to be delivered by tommorow as promised by the vendor.
And giving the wrong booking no. Or whatever it is makes me believe i have been cheated.
Pl. Either the product should be delivered or my amount to be refunded.

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Dec 12, 2018

Complaint marked as Resolved

I have received the battery on 11/12/2018 at about 5.00 PM. As soon as I have raised the complaint on this site, a few hours later I got a call from 8948264232 and the caller identified himself from Maxbhi and said that he is not able to deliver the item and refund the amount paid, but he insisted me to give my debit card no, to refund the amount. I didnt give my deb. card . no. Meanwhile i got a message from bluedart that my item would be delivered on 11/12/2018. Also an email from Maxbhi said the same. then after i could track the AWB No. from blue dart web site. the caller from Maxbhi was calling me repeatedly on 10/12/2018 for want of my debit card number. But i refused to give it to him. Any way I got the item i paid for. I expect business ethics and honesty from Maxbhi. Hope they understand. I am happy anyway. I also want to thank Maxbhi. and i am grateful to you in consumercomplaints.in and thank you .

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Palani Rajan G,
You order status is "Completely Shipped". Means, the order is already shipped and have been picked up by the courier company. The tracking number for your #courier shipment is Blue Dart Express Limited - [protected].

You can track your shipment using your order details page here : http://www.maxbhi.com/index.php?dispatch=orders.search or using the tracking page here : http://www.maxbhi.com/track-your-shipment.html

It might take upto 24 hours before you can track your shipments from the time of the pickup.
Please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.