[Resolved]  Maxbhi / Elcotek Telecom — delivering wrong product from maxbhi

Dear sir
Pls see below the conversation between me and maxbhi.
I ordered the right product but they were gave me wrong model and saying that both models are same but its not fitting.

Shambu (Iam - customer) i requested for 5302 model but you gave me 5300 model saying same outer side structure but its not fitting. I added the photo, you said you will give replacement but you are not giving, please do the needfull immediately
Added by shambhuling on date 16/08/2017, 09:40 am
Dear shambhuling,

Kindly send us the differential image of flip cover from where it is not compatible in your handset on
: [protected]@maxbhi.com else you can upload an extra image by login in your maxbhi account follow by my account section and then click replacement option.

And mention your order number on there. Make sure the images are below than 1 mb and in jpg format.

Added by rinku kumar awasthi on date 14/08/2017, 05:47 pm

Dear shambhuling,

Kindly send us the differential image of flip cover from where it is not compatible in your handset on
: [protected]@maxbhi.com else you can upload an extra image by login in your maxbhi account follow by my account section and then click replacement option.

And mention your order number on there. Make sure the images are below than 1 mb and in jpg format.

Added by rinku kumar awasthi on date 14/08/2017, 05:46 pm
I also tried today but the flip cover for samsung galaxy pocket duos s5302 - white not fitting to my mobile which is gt-s5302, because you gave gt-s5300
Added by shambhuling on date 14/08/2017, 05:13 pm
Dear shambhuling,

We at maxbhi.com sell compatible products and do not deal in original spare parts and accessories. The same has been clearly mentioned on every product details page. Also the same has been mentioned in our terms and conditions which can be read here: https://www.maxbhi.com/warranty-terms.html
For any further queries or information, please feel free to write us on: [protected]@maxbhi.com

Added by rajat on date 14/08/2017, 04:47 pm
You sent me wrong model product, i called the blue dart delivery guy to return it but he didnt received call even thoufgh after calling many times.
Added by shambhuling on date 12/08/2017, 05:39 pm
I got gt-s5300 model but i ordered for for gt-s5302
Added by shambhuling on date 12/08/2017, 05:33 pm